My friend and I had our first visit to Catalina over the weekend. We took advantage of a promotion at the Avalon which included the ferry, and hotel transport. We arrive on Friday evening just after their wine and cheese happy your for guests. Laurie however knew we were arriving on a later, and happily poured a lovely Cab for us on the picturesque patio. Rosie welcomed us at our check-in detail all of the features and amenities we could expect including the breakfast schedule; the treasure trove of snick-snacks available anytime; the Keurig and its stash of coffee and fixins; and a description of food, beverage, and shopping places not to miss. The hotel is visually appealing with lovely wood treatments everywhere. It's maintained beautifully by a crack staff who are cheerful and helpful - especially when we needed that extension cord on the patio!. Loved the Avalon, and it's people. Made our first trip to Catalina a resounding success. Their $50 gift card to to us upon departure will be an added bonus on our next visit! Thanks again Rosie for the wine!