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“warning!” 1 of 5 stars
Review of Hotel St. Lauren

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Hotel St. Lauren
231 Beacon St., P.O. Box 2166, Avalon, Catalina Island, CA 90704   |  
Hotel amenities
Ranked #15 of 20 hotels in Avalon
San Juan Capistrano, California
1 review
5 helpful votes 5 helpful votes
“warning!”
1 of 5 stars Reviewed September 30, 2013

I have never written a review before, but my experiance at the Hotel St. Lauren motivates me. This confirms my suspicion about reviews, I think a lot of them must be planted, or paid for by the hotels. This place was a dump. Dirty, dank, and the only thing worse was the staff. Rude, uncaring and absolutely no customer service training. Really, avoid this place! I paid over three hundred dollars for this room, and it would have been a really bad deal at $30 a nite.

Room Tip: Don't believe all the reveiws!
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stlaurenmanagement, General Manager at Hotel St. Lauren, responded to this review, November 26, 2013
Hotel St. Lauren was built new in 1987. There is only one other hotel in Avalon that was built new before 1990. No new hotels have been built since 1990 because Avalon is one square mile in area and space is limited. Also construction is limited by water allocation rights and strict City building codes. Most of the other hotels have remodeled but in general most rooms in Avalon are smaller than rooms on the mainland. There are no major name hotels on Catalina Island but only small privately owned hotels..
Hotel St. Lauren’s rooms range in size of rooms and would stand with any hotel in Avalon.
All our rooms have a tub/shower configuration and private bathrooms. Some hotels in Avalon have only showers and some with the bathroom down the hall. Our Hotel has an elevator serving six floors, one among only three hotels with an elevator.

Hotel st. Lauren is updating their rooms during the winter months. This past winter we have taken down the dated victorian wallpaper and replaced with a fresh coat of paint in all of our rooms. This winter we will begin to redo our hallways and common areas..

Hotel St. Lauren takes cleanliness seriously. We have monthly inspections by Dewey Pest Control and pass yearly L.A. County Health Inspection with no health issues.

Finally, our rates are competitive with any hotel in Avalon.

As always we encourage travelers to read all of our reviews when making their travel plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 26, 2013

This is a very casual, clean, friendly place to stay! It's an old Victorian building perched up high on a hill in the middle of Avalon. We opted for an upgraded patio room. The only drawback is that the patio is shared, however I don't believe we ever saw the people we were sharing it with.

The room is small but clean and the view from the 5th floor is incredible. Sitting on the patio in the evening with the breeze blowing is a memory we'll have forever.

Everything in Avalon is within walking distance and this hotel is no exception. It's located slightly outside of the main tourist area so it's probably a little quieter than some of the hotels closer to the water. This is NOT a drawback. It took us about 2 minutes to walk to the water.

The staff was friendly as were the other guests we ran into. I would definitely choose this hotel again.

Room Tip: Opt for the balcony with Ocean view...you won't regret it.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 17, 2013

Stay here ONLY if there is nothing else available. It is a run down, dirty, over-priced mess. It has the bones to be a cute, quaint inn (which is typically my favorite), but they since they have you captive, especially at peak season, the owners don't even try. On the mainland, this place would get $25/night at best and would probably rank in caliber to one of those hourly hotels. Dirty floors, rotting grout and trim, unpainted doors, band-aid patch jobs, cheap, yesteryear furnishings. This place is a pit and they should be ashamed of what they charge - over $200/night for a foul 12x12 room with a view of a wall. Note: this is my first negative review...ever.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stlaurenmanagement, General Manager at Hotel St. Lauren, responded to this review, November 26, 2013
Thank you for the opportunity to respond to this review.

Hotel St. Lauren was built new in 1987. There is only one other hotel in Avalon that was built new before 1990. No new hotels have been built since 1990 because Avalon is one square mile in area and space is limited. Also construction is limited by water allocation rights and strict City building codes.Most of the other hotels have remodeled but in general most rooms in Avalon are smaller than rooms on the mainland. There are no major name hotels on Catalina Island but only small privately owned hotels.

Hotel St. Lauren’s rooms range in size of rooms and would stand with any hotel in Avalon.
All our rooms have a tub/shower configuration and private bathrooms. Some hotels in Avalon have only showers and some with the bathroom down the hall. Our Hotel has an elevator serving six floors, one among only three hotels with an elevator.

Hotel st. Lauren is updating their rooms during the winter months. This past winter we have taken down the dated victorian wallpaper and replaced with a fresh coat of paint in all of our rooms. This winter we will begin to redo our hallways and common areas.

Hotel St. Lauren takes cleanliness seriously. We have monthly inspections by Dewey Pest Control and pass yearly L.A. County Health Inspection with no health issues.

Finally, our rates are competitive with any hotel in Avalon.

As always we encourage travelers to read all of our reviews when making their travel plans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 12, 2013

Love staying at Hotel St. Lauren! It is set back away from the busy traffic area (even if they are just little golf carts) they can be a little loud as the buzz around town. The rooms are perfect size and The beds are comfortable. Short walk to the beach and a great way to visit the little shops along the way.The best part of our stay was the huge deck over looking the island. You get a panoramic view of the homes and you can see the boats sailing in and out of the harbor, A great way to end a day with a glass of wine in your hand watching the sun set....

Room Tip: I like the 3rd floor.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 3, 2013

Great location, great terrace on 6th floor, you can leave your luggage until you check in, free wifi, clean room. The bad, front desk thinks that they are doing you a favor by looking you in the eye, the coffe is nasty. Overall It was good given that everything in the island is very expensive. I would try something different next time but not to avoid this just to get something better. Charming but old hotel really close to Vons and the whole scene. Great trip, I don't regret going to Catalina Island.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 3, 2013

My Partner and I stayed for two nights on the 6th floor, the patio deck has amazing panoramic views of Avalon. The hotel does not serve breakfast, so we walked to the near by Von's and selected some healthy choices for our breakfast on the 6th floor patio; it could not have been better.
The rooms was large and the kingsize bed was so comfortable; lots of fluffy pillows! The bathroom was large and very clean, fresh soft towels and a separate vanity with sink. The view from our room was amazing especially at night, the air conditioner put out amazing coolness!
The hotel front desk staff and housekeepers were very friendly and helpful. They helped us fall in love with the St. Lauren!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrangell, Alaska
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2013

Another trip to Catalina and another awesome stay at this great hotel. Just love the spacious family room with separate baths. Great views of this beautiful island. I always think that I am in Greece with the houses and hotels on the hills. Customer service is great here and the beds are great too.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel St. Lauren

Address: 231 Beacon St., P.O. Box 2166, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Amenities:
Beach Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Avalon
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Hotel St. Lauren L.L.C., in Avalon, California, is one of Catalina Islands' finest romantic hotels. The hotel features 42 luxurious guest rooms overlooking Avalon Bay, CA. Some accommodations include a private balcony or a Whirlpool tub and all rooms are decorated elegantly with rosewood furniture. The hotel serves complimentary coffee each morning.This Catalina Island hotel is close to swimming, snorkeling, scuba diving, parasailing, fishing and kayaking. Rent your own boat and explore Avalon bay or rent a rod and reel for ocean fishing right off the Green Pier. Our Avalon vacation packages feature lodging combined with boating, helicopter rides, or tours of Santa Catalina Island. Our specials page offers some great value discounts. ... more   less 
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Also Known As:
Hotel St. Lauren Catalina Island/Avalon, CA

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