Catalina is a special place and we had a really lovely stay at the Pavilion Hotel for my 50th birthday. The location is perfect, the grounds are lovely and relaxing. The beds/bedding are soooo comfy. Every employee we encountered was cheerful and polite and aimed to please. We had a bit of a problem with our reservation and billing, but it all worked out, and they went above and beyond to make it right (Thank you to Madeline & Roberto!) We will be back!