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“Great Place to stay on Catalina Island” 5 of 5 stars
Review of Pavilion Hotel

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Pavilion Hotel
3.0 of 5 Hotel   |   513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704   |  
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Hotel amenities
Ranked #4 of 20 Hotels in Avalon
Encinitas, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great Place to stay on Catalina Island”
5 of 5 stars Reviewed November 17, 2013

My two sisters and I spent a night here recently on a short getaway to Catalina. A lovely hotel with lots of outdoor patio space right on the main street across from the "beach" of Avalon. The patio is a great place to relax and people watch. The complimentary wine and cheese happy hour and a continental breakfast were added attractions. Very efficient service from the front desk and top location make this our place on our next visit 26 miles across the sea. Very clean and in top condition. A short walk, less than 5 minutes, from the ferry too! We will return for sure.
Be sure to check out the famous Casino and the movie schedule there. It's a beautiful blast from the past for movie theaters.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, November 19, 2013
Dear Guest,

Thank you for your review of the Pavilion Hotel. We are very happy to hear that you enjoyed your stay with us and we appreciate your feedback. I am pleased that you found the staff accommodating and helpful. They will be thrilled to hear this as well!

We do hope that you make it the 26 miles to come and see us again! Please let us know if there is anything that we can do to help plan your next trip. Again, thank you for staying with us and we look forward to your next stay.

Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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674 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
La Mesa, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 14, 2013

After spending 3 glorious nights on Catalina it is our pleasure to express our gratitude and appreciation of the service provided by the Staff and General Manager (GM) of the Pavilion Hotel. Prior to our arrival I had the pleasure to speak personally with Roberto Perico (GM) who assisted me with our reservation. It was a delight to meet him personally. No guest goes unnoticed and we had arrived prior to check-in time and as we had expected our room was not quite yet ready. Roberto was working side by side with his staff collecting and storing our bags so that we could begin to enjoy the island. We applaud all of the staff as they exceeded our expectations.

It has been at least 15 years since our last visit and the Pavilion’s common area renovations are a true asset to the facility. Guest can enjoy a magnificent bay view in a comfortable meeting room and outdoor seating with a fabulous fire pit, where both a complimentary continental breakfast and a wine/cheese reception are provided daily. It was very apparent that the staff who served us really wanted to please the guests.

In addition they have a courtyard with beautiful grounds where the plants are green and lush teaming with hummingbirds. This courtyard contains wonderful outside seating (lounges and tables with chairs) that provide both sun and shade.

The housekeeping staff was most accommodating, which included fresh towels, linens and evening turn down service (chocolates/bottled water). Talk about the comforts of home, the bed was a delight and so very comfortable. We were upgraded to a deluxe King with french doors which allowed us to partake in our breakfast on our private lanai. (The room also has wifi service a mini fridge, coffee maker and tea) The Pavilion is providing cutting edge service to their guests by providing a TV satellite service where you can view an on-screen guide and program descriptions.

We hope to return to the Pavilion real soon (and not another 15 years.)

Kudos to the Pavilion for a job well done!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, November 23, 2013
Dear Guest,

It was my pleasure to assist you in the planning of your trip to Catalina Island. My team and I are very happy that we were able to help to make your trip memorable! Thank you for your comments on TripAdvisor.

I am happy to hear that your vacation was enjoyable and that you enjoyed the Pavilion Hotel. I do hope that you come back again soon to the Pavilion Hotel (do not wait another 15 years!). Again, thank you for your kind words.

Sincerely,

Roberto Perico
General Manager
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Rancho Santa Margarita, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2013

Hubby and I stayed at this wonderful hotel partially due to the location and partially due to the reviews from Tripadvisor! It was a perfect stay! My husband ran in the Eco Marathon and the start and finish line was just a short walk from the hotel - very convenient! The room was a really cute Garden Room overlooking a lush garden courtyard. The continental breakfast had great healthy items to choose from - good way to kick start a day. The nightly wine and cheese pairing around the fire pit was exquisite. LOVED every minute of our trip! We will definitely return!! Kudos to the Pavilion staff who made us feel like special guests!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, November 15, 2013
Dear Guest,

Congratulations to your husband on completing the Marathon! What an accomplishment. We are happy to you chose to stay with us, and that you found the reviews on TripAdvisor helpful. Thank you for your comments about my staff. I will pass along to them how helpful you found them to be.

Please come back and stay with us soon! We cannot wait to have you back!

Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 13, 2013

My son and I have been to Catalina Island a few times in the past several years. We are from Georgia. I would never stay anywhere other than the Pavillion Hotel. It is so clean, the staff is so friendly and helpful, the courtyard is beautiful, it is walking distance from the ferry and most of the package adventures you may purchase with the hotel stay. The breakfast is great. My son was always too young to attend the wine and cheese nights so I hadn't attended that yet. He turns 21 next year and we will be planning a trip. We miss this place and cannot get there soon enough. I highly recommend this hotel if you plan to stay in Catalina. Our last visit was a few years ago, not Dec 2012 as below says. It just wouldn't let me go further back. The had remodeled in between our two stays, and it was just as nice the first time around as it was the second.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, November 15, 2013
Dear Guest,

We were so happy to welcome you all the way from Georgia, even if it was a few years ago. Please do come back and see us for your son's birthday! I appreciate you posting about your experience at the Pavilion Hotel on TripAdvisor. My team will be very happy to hear that you found our grounds beautiful and convenient to exploring the rest of Avalon.

We are looking forward to your next trip and thank you again!

Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Discovery Bay, Calif.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2013 via mobile

We rented two rooms they were a couple doors down from each other. They really do agreat job.beautiful grounds excellent staff has to have great management. Nice rooms best continental breakfast and wine and cheese at nite . Its a perfect location you can just sit at the tables and watch everything going on in the harbour right next to the beach and the beds were so comfy could of stayed a week so so I cant wait to come back Thank you!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, November 15, 2013
Dear Guest,

Thank you for staying with us on your recent trip to Catalina Island. I am happy to hear that you enjoyed your stay and found our grounds beautiful! I will pass along to my team that you found them helpful, they will love to hear that! On your next trip to Catalina please come back and stay with us again!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 12, 2013

This hotel came highly recommended from Trip Advisor and it didn't disappoint. We got off the Catalina Express and needed to wheel our luggage over to the hotel and the walk wasn't bad at all. Only 15 steps from the beach, this open-air horseshoe-shaped hotel was amazing. The interior grounds were tropical and pristinely manicured. Plenty of seating, secluded and otherwise, where folks can to sit and sip wine or enjoy the gourmet manager's reception. 10 different wines and a selection of fantastic cheeses were on display. Our room was small and faced down into the courtyard, but it was really perfect. Very modern but with a coastal feel. They got it right. All the restaurants and shopping were close by and the pier was literally across the street. Breakfast the following morning was equally impressive. The wait staff made us lattes and I enjoyed fresh croissants with jam, sliced ham, and mango. Our boat back to LA wasn't until 5:15pm, and the hotel staff checked our bags at the desk and kept them all day. Top notch. We got what we paid for with this hotel, which is more than I can usually say.

Room Tip: The lower floor has "garden rooms" that have a very small private seating area. Save the m...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Texas
Top Contributor
192 reviews 192 reviews
22 hotel reviews
Reviews in 67 cities Reviews in 67 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 11, 2013 via mobile

My girlfriends and I were attending a special dinner on Catalina and had never been there. After a comprehensive review, we decided on the Pavilion and could not have been happier. The Hotel is an easy walk from the ferry - you can see it as soon as you start walking to town. The ferry gets you to the Island way before the rooms are ready but you can check in and they will hold your luggage so you can get lunch and walk around a bit. It's the off season, so the rooms were quiet in the evening. The late afternoon wine and cheese time was wonderful! The wines they selected were excellent as well as the different cheeses. In the morning, they have a wonderful continental breakfast which includes fruits, breads, oatmeal, some lunch meats, and hard boiled eggs. Of course, Juice and coffee as well. One evening we sat around the fire pit and met 3 women from Az. Very relaxing and full of fun. The courtyard is ringed with wonderfully comfortable lounge chairs - perfect for a nap in the sun.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Avalon
#3 Romantic Hotel in Avalon
#4 On the Beach Hotel in Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pavilion Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille & Catalina Country Club, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Lodge Avalon
Catalina Island Lodge Pavilion
Pavilion Hotel Avalon
Pavilion Hotel Catalina Island/Avalon, CA

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