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“Fantastic Experience!” 5 of 5 stars
Review of Pavilion Hotel

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Pavilion Hotel
3.0 of 5 Hotel   |   513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704   |  
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Hotel amenities
Ranked #4 of 20 Hotels in Avalon
Certificate of Excellence
Madison, Wisconsin
1 review
“Fantastic Experience!”
5 of 5 stars Reviewed April 2, 2013

We recently stayed at the Pavilion Hotel for 2 nights with our children. The hotel setting is beautiful. The hospitality of the staff, especially Kris K., was excellence. They were very gracious and warm. Also the breakfast was delicious, as was the wine and cheese at night.
We definitely recommend this hotel!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, April 3, 2013
Dear Guest,

Thank you for choosing Pavilion Hotel during your visit to Catalina Island. We appreciate your time to share with us your experience on TripAdvisor.

I am delighted to share your feedback with my entire team and will recognize them for a job well done. Thank you for taking the time to personally acknowledge Kris K. in contributing to your wonderful experience.

We certainly look forward to welcoming you back and hope to exceed your expectations once again.

Sincerely,
Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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750 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Santa Fe
2 reviews
5 of 5 stars Reviewed March 29, 2013

I visited Santa Catalina Island for four days and stayed at the Pavilion for one of the best stays I have ever had. The location was incredible, with beautiful views of Avalon Bay and in the heart of all of the major restaurants and shops in Avalon. The room included high-quality furnishing and you could tell right off they cared about their product; everything was extremely clean and no signs of wear and tear. The bed was probably the most comfortable I have ever slept in in a hotel. What really put the hotel over the top for me was the hospitality and attention by the staff. I met too many of them to mention them all here but they all were outgoing and friendly throughout my stay, always quick with a smile and asking if there was anything they could do to make my stay better. This is a definite gem on the island and I hope everyone who reads this will call them up and make plans to stay when they go to the island.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, April 2, 2013
Dear Guest,

Thank you for staying at the Pavilion Hotel on your recent visit to Catalina Island. It was a pleasure to have you as our guest.

I am pleased to share your rave review to my entire team. Thank you again for taking the time to share your feedback on TripAdvisor and recommending our hotel. I look forward to welcoming you back to Pavilion Hotel on your next visit to Catalina Island.

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 29, 2013

Avalon is a wonderful destination with a true small town feel, and the front desk staff at the Pavilion made us feel right at home. Justin, Martin, and Jose at the front desk told us about Avalon and Jose told us what it was like to have grown up on Catalina, and all of this made us feel welcome and involved.

The morning breakfast was wonderful, and filled us up for a day of touring Catalina. In the evening, huge blocks of unusual tasty cheeses were set out with local wines.

The rooms are simple, clean, and elegant. I highly recommend this hotel if you visit Avalon.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, April 1, 2013
Dear Guest,

Thank you for choosing to stay at the Pavilion Hotel on your recent visit to Catalina Island. My team and I express our sincerest appreciation for taking the time to share your hotel experience with others on TripAdvisor.

Thank you for your rave review and recognizing Justin, Martin, and Jose's exemplary service. I know they will be very happy to read your feedback.

We look forward to welcoming you back to Pavilion Hotel and to Catalina Island very soon!


Sincerely,


Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 25, 2013

I usually have the habit of calling front desk or house keeping complaining about something as the first thing I step into a hotel room. I am very picky in terms of comfort and convenience. However, during my entire stay in the hotel, I did not need to pick up the phone for a single time. That it self is a huge compliment to the hotel and staff. Nice work done. The highlight of our stay here is every afternoon, sitting in the garden by the fire pit, enjoy wine and cheese for an hour, having conversation with family and fellow visitors, or even just browse through any book from the library. Oh, my daughter loves the oranges placed in the library of the hotel. There is a beautiful lawn in the middle of the hotel ground for kids to play. Of course, people with no kids will find it a ground for complaining. It is definitely an attraction for kids, when parents are sipping wines...

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, March 26, 2013
Dear Guest,

Thank you for choosing to stay at the Pavilion Hotel on your recent visit to Catalina Island. My team and I express our sincerest appreciation for taking the time to share your hotel experience with others on TripAdvisor.

Thank you for your rave review and recognizing our exemplary service. My staff will be very happy to read your feedback.

We look forward to welcoming you back to Pavilion Hotel.


Sincerely,


Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
1 review
5 of 5 stars Reviewed March 24, 2013

Amazing hotel and service. The bed linens and coffee are are as good as I use at home. Some were better. Starbucks coffee, and wine and cheese social put this over the top. Clean, clean, and clean!!!. Can't imagine a stay at any other hotel.

Room Tip: Best catalina has to offer.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, March 25, 2013
Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

We purchased a packet deal at the Pavilion Hotel. The staff was wonderful. Everything was clean. We highly recommend this hotel to anyone. Roberto Perico is the General Manager of this hotel and he does an excellent job. We are coming back!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, March 24, 2013
Dear Guest,

Thank you for staying at the Pavilion Hotel on your recent visit to Catalina Island. It was a pleasure to have you as our guest.

I am pleased to share your rave review to my entire team. I am proud of my team who went out of their way to make you feel welcomed and showed genuine care to ensure your stay was memorable.

Thank you again for taking the time to share your feedback on TripAdvisor and recommending our hotel. I look forward to welcoming you back to Pavilion Hotel on your next visit to Catalina Island.

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 18, 2013

What a delightful hotel - centrally located and a great staff. They have a great little "library" that serves coffee in the morning and wine and cheese in the afternoon. Just a short walk from the ferry landing. Will definately stay there again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, March 20, 2013
Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Avalon
#1 Family Hotel in Avalon
#3 Romantic Hotel in Avalon
#4 On the Beach Hotel in Avalon
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Pavilion Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Lodge Avalon
Catalina Island Lodge Pavilion
Pavilion Hotel Avalon
Pavilion Hotel Catalina Island/Avalon, CA

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