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Best place to stay on the island - Pavilion Hotel

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Pavilion Hotel: Traveler Reviews

513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
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Pavilion Hotel
171 traveler photos
Ranked #4 of 18 hotels in Avalon
4.5 of 5 stars 424 Reviews
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424 reviews from our community

Traveler rating
    303
    95
    10
    11
    5
See reviews for
Families
102
 
Couples
176
 
Solo
7
 
Business
9
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Best place to stay on the island”
5 of 5 stars Reviewed December 7, 2012

Really lovely hotel with spacious, light rooms, comfortable beds and large dressing rooms. There's a free wine and cheese hour every day at 4.30 which is a nice touch, and the hotel is in the ideal location right on the waterfront in the middle of Avalon. It is well worth the price.

Room Tip: there are rooms with private patios, but the shared outdoor area is nice and quiet anyway.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by juno85 for Avalon
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, Manager at Pavilion Hotel, responded to this review
December 11, 2012
Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ladera Ranch, California, United States
2 reviews
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed December 2, 2012

When we first landed on the Island, we met Roger. He took our luggage from the boat dock & put it on a pull dolley & walked up the street to our Hotel...Thanks Roger. So far our experience at the Pavilion has been exceptionally nice. Really clean, roomy, with beautiful surroundings. The entire staff is awesome. The only thing I would say about our room is that it would have been nice to have a dresser and a little better lighting in the vanity area. WE WILL BE back to stay here at this Hotel. Super friendly, helpful, clean & beautiful.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kassie R about Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, Manager at Pavilion Hotel, responded to this review
December 4, 2012
Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. Thank you for recognizing Roger with his exemplary service. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Open, Airy, clean, great breakfast!”
4 of 5 stars Reviewed November 25, 2012

We popped over for one night to go ziplining with our kids (19 & 21) and decided to stay at the Pavilion. We had a little wait at check in and check out so plan accordingly but it certainly did not spoil our short one night stay. We actually are booking 6 rooms for next year for our team.

The breakfast was waaaaay beyond continental (delicious!). We sat out by the firepit to eat, it was just lovely! We missed the cocktail hour that they provide...:o(

The rooms were clean, airy, lots of space and had all the comforts....fridge, full service coffee/tea bar, great TV and large bathroom.

The rooms do not have views of the water but the beautiful courtyard, cocktail hour in the evenings and breakfast patio all do! They book up way in advance but its worth the time to book ahead!! Winter rates were soo affordable and such a great value!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Lisa F for Avalon
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, Manager at Pavilion Hotel, responded to this review
November 27, 2012
Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Minnesota
Reviewer
4 reviews 4 reviews
“We'll be back!”
5 of 5 stars Reviewed November 25, 2012

The Pavilion Hotel on Catalina Island provided a wonderful experience! From making the reservation, to arrival, to departure! Kris at the front desk was excellent! Not only did he treat us - fellow Minnesotan's - very well - the people we met around the firepit also knew Kris, which means he helped create a welcome and personal experience. The rooms were neat and clean, they provided an excellent breakfast and wine tastings, the location couldn't be better - and the friendliness of everyone there makes us sure to return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Mary Jo F for Avalon
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review
November 29, 2012
Dear Guest,

Thank you for choosing Pavilion Hotel during your visit to Catalina Island. We appreciate your time to share with us your experience on TripAdvisor.

I am delighted to share your feedback with my entire team and will recognize them for a job well done. Thank you for taking the time to personally acknowledge Kris in contributing to your wonderful experience.

We certainly look forward to welcoming you back and hope to exceed your expectations once again.

Sincerely,
Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Extraordinary Excellence”
5 of 5 stars Reviewed November 24, 2012

If you are looking for a boutique hotel with outstanding amenities and delightfully attentive staff, in a perfect idyllic location, then this is it! (not to mention the wine and cheese happy hour and the continental breakfast)

Room Tip: There really are no bad rooms, but nothing beats a king size bed.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cindie A about Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, Manager at Pavilion Hotel, responded to this review
November 25, 2012
Thank you so much for your wonderful review of The Pavilion Hotel! Our staff strives to provide guests with the best service, atmosphere and cuisine, and your review will help us to achieve these goals. We appreciate any and all feedback. We are so glad you liked our continental breakfast. We thank you again for your review! Hope to see you on the island soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Also Known As:
Pavilion Lodge Catalina
Pavilion Lodge Avalon
Catalina Island Lodge Pavilion
Pavilion Hotel Avalon
Pavilion Lodge
Pavilion Hotel Catalina Island/Avalon, CA
Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Region: United States > California > Catalina Island > Avalon
Amenities:
Bar/Lounge Beach Business Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Avalon
#1 Best Value Hotels in Avalon
#1 Family Hotels in Avalon
#3 Romantic Hotels in Avalon
#4 On the Beach Hotels in Avalon
Price Range: $
Official Description (provided by the hotel):
Complimentary room amenities include: concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille & Catalina Country Club, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Pavilion Hotel
513 Crescent Ave. PO Box 737
Avalon, Catalina Island, CA 90704
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Standard King The central plaza at the hotel The Pavilion Fire Pit Laying out by 'grass'
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