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“Better than expexted” 5 of 5 stars
Review of Holiday Inn Auburn

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Holiday Inn Auburn
3.0 of 5 Hotel   |   120 Grass Valley Hwy., Auburn, CA 95603   |  
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Ranked #2 of 7 Hotels in Auburn
GreenLeadersBronze level
san francisco
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Better than expexted”
5 of 5 stars Reviewed November 8, 2013 credit card Amex Card Member Review

This Holiday Inn exceeded all expectations. The facilities were clean and organized. The staff way beyond accommodating and helpful. Our room was large and bed was comfortable. I loved the little library/lounge in the lobby. Would definitely stay there again if I needed to be in the area (we were there for a wedding).

Stayed September 2013, traveled with friends
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104 reviews from our community

Traveler rating
    50
    42
    6
    4
    2
See reviews for
32
23
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

We came here for a wedding and it was a very nice stay. The staff was extremely flexible (giving us a late checkout, which helped a lot as we were traveling with a 2 year old) and it was very clean. The location was convenient and pleasant. I really can't think of anything bad to say about it. Not sure we will be in Auburn again, but we would definitely stay here if we were.

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upland, California
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed here on the second night of a short trip up and down historic Hwy 49. We had a room with a king size bed, which was very comfortable. The room was clean and comfortable. The bathroom was spacious and nice. A great value all around. The clerk at the check in counter was nice and quite helpful. We were given a certificate for a free drink or dessert at the adjacent restaurant, Max's, which was very nice. We only wish they had a free breakfast in the morning like most other hotels do these days.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 18, 2013

The hotel seems to be a popular destination for weddings. It's clean, the staff are very accommodating, the pool is nice enough, and the rooms are very functional. You can get a very good price on a group rate. Food and shopping are nearby.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beltsville, Maryland
Top Contributor
68 reviews 68 reviews
35 hotel reviews
Reviews in 40 cities Reviews in 40 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 11, 2013

We were one of 5 wedding groups staying here over the weekend. Rooms are nice-sized and decently decorated. Housekeeping left something to be desired--didn't empty water from ice bucket or remove dirty glasses. The patio is great. Our group of about 25 ordered in pizzas on Saturday and ate on the patio. We were kept company by a coed soccer team which wheeled in a grill and had their own party--worked out great. Had 1 dinner and 2 breakfasts at Max's, the in-house restaurant. Food was good, not trendy, and I thought reasonably priced. Breakfast was the same I've paid recently at places like Denny's and IHOP. The restaurant was way under-staffed on Friday morning, however, which led to long delays in service. The hotel has guest laundry facilities, but, be aware--it consists of one washer and one dryer, so don't arrive thinking you can do a couple loads of laundry at the same time. The elevator is a long way from the lobby, but if you have a 200-numbered room, you can park at a back entrance and come in on the second floor and avoid the elevator.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Auburn, responded to this review, October 28, 2013
Dear RuthMc,

Thank you for taking the time to share your experiences. Your insights are very important to us, as it helps us identify areas in need of improvement. We were really disappointed to learn that you experienced inconveniences with our staff service at the restaurant. Please be informed that this unfortunate incident is definitely not the norm of our hotel. Rest assured that your comments will be addressed and passed on to the responsible Departments, since all our efforts are commanded to provide our clients with the best service you deserve.

Again, thank you for your review and sharing your comments.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
Top Contributor
65 reviews 65 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 29, 2013

We stayed here for a family wedding and reunion….hotel was clean and with good amenities. Reservations were a little botched up, so if you have a family function in this area double check before arrival. They are very busy on weekends for weddings in the Sierres! Max's Restraurant is good with nice service and food. Rooms are clean with good amenities. Just double check reservations before arrival!!!

Room Tip: Make sure you have a room!!!!!!
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, California
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2013

We stayed at the Holiday Inn for a nephews wedding. We were one of seven (!) wedding parties there that night. The Inn was busy but they were very friendly and helpful. The facility itself is well-appointed and the rooms are a good size. There is a very nice restaurant, Max's, at the end of the hotel; it's a bit pricey, but the food is good. And there's an In-and-Out Burger a few feet away from the hotel entrance, so there is an alternative to the restaurant. The hotel is within easy walking distance from historic old Auburn.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Auburn

Address: 120 Grass Valley Hwy., Auburn, CA 95603
Phone Number:
Location: United States > California > Auburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Auburn 3*
Official Description (provided by the hotel):
Experience the wonder and enchantment of California’s Gold Country at the award-winning Holiday Inn Auburn Hotel in Auburn, California. Situated along the northern belt of Mother Lode, amid lush pastures and gentle rolling foothills, this Auburn, CA hotel offers a beguiling blend of unsurpassed beauty and unrivaled service. Since its opening in 1995, the Holiday Inn in Auburn, California, has been the recipient of esteemed honors, including the 1996 Holiday Inn Worldwide Hotel of the Year award. In 2009, the hotel received the Holiday Inn Excellence Award, and, most recently, was recognized as a California Certified Green Hotel. Impeccable service, courteous and skilled staff, and well-appointed interiors have made the hotel the showpiece of the Gold Country. "Everything You Always Wanted to Eat!", Max's is one of the Bay Area's most popular restaurants – famous for delicious food, generous portions, and irresistible desserts. You can choose from Max's large selection of deli style sandwiches and wide array of salads, steaks, pasta and seafood. Open for breakfast, lunch, and dinner. Room service and "take out" also available. Our Auburn conference location is close enough to Sacramento for easy access, yet far enough away to escape the corporate congestion and unwind for your gold country area conference or executive meeting. The latest technology in high-speed wireless Internet access is available throughout the hotel, and we offer a business center complete with computer work station, printer, and photocopier. Our onsite meeting professional will assist with your every conference need and can schedule golf, skiing or site-seeing trips for your group. ... more   less 
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Also Known As:
Holiday Inn Auburn Hotel Auburn
Auburn Holiday Inn

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