The service sucks! I stayed here because the best western across the street was full. Upon check in they handed me a remote. There was 3 people in my party I requested a room with 2 bed they charged me for 2 when we went to the room only one bed. That would be awkward. Went back to the office they needed all of my credit card info again took another 20 mins to sort it out because the lady behind the counter was way to busy talking to her daughter in the office to deal with it. Acted as if it was my fault. The phones don't work. I guess there is tenats here one of them had a dog that ran up to us several times my husband woul bend down to pet the dog and look for a tag thinking it was lost. A very ragged looking lady yelled at him asked if it was his dog he said no and then she started screaming at the dog calling it. I told her he was just being polite she yelled at me to mind my own business. I addressed to the office they didn't care. At night the heater blazed at what felt like 95 no way to turn it off. I went to the office again no one was there I rang a bell to be met by a sleepy lady who told me nothing can be done about it. And gave me a little lecture about I wasn't supposed to ring the bell her child was sleeping. I can feel for her but seriously?? I am not supposed to get any kind of service because you child is sleeping??? I am sorry, this place looks like is houses crackheads and prostitutes they should rent it out buy the hour so everyone else would know what to expect.
- Official Description (provided by the hotel):
- Built in the 1950's, this beautifully landscaped, retro motel will take you back in time, yet provide you with today's modern comforts. Continental breakfast, wireless internet (in select rooms), spa, outdoor pool, on-site bowling center, cable w/HBO, complimentary newspaper, pet friendly (in select rooms), close to shops, restaurants & freeway. ... more less
- Also Known As:
- Foothills Motel Auburn
- Foothills Hotel Auburn