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“Good stay” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Atascadero

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Holiday Inn Express Hotel & Suites Atascadero
2.5 of 5 Hotel   |   9010 West Front Road, Atascadero, CA 93422   |  
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Ranked #1 of 7 hotels in Atascadero
Claremont, California
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Good stay”
5 of 5 stars Reviewed July 26, 2013 via mobile

Nice staff, clean rooms, 5 yrs old but still looks news. Beer wine tasting Tuesdays and Thursdays. Very comfortable beds. We used to stay at The Carlton but had lousy service and found bed bugs in two rooms! It was little pricey this week and last but I'm sure it's due to the mid state fair going on. You won't be disappointed. Also grab a free cookie and ice water in lobby. There free! Thanks staff at Holiday Inn! I do feel a little smarter....

Stayed July 2013, traveled as a couple
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194 people have reviewed this hotel

Traveler rating
    136
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    4
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    2
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58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
California
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 15, 2013

We stayed at this property as a mid-way stop between San Francisco and San Diego. We typically choose either a Holiday Inn Express, Hampton Inn, or Hilton Garden property to stay at when on the road. This is by far the best Holiday Inn Express we have ever stayed at. The property is fairly new, perhaps a just a few years old. It is elegant and upscale for a Holiday Inn Express. The front desk rep was friendly and check in was quick. We were delighted with our room, to say the least. We chose one of the "suites" as we booked off the internet and it said the matresses in the suites were a higher grade and the cost for the upgrade was minimal. The room was huge and had everything one could need. We had a two-queen room. We had a fridge, a bar area, a sofa and table, and desk in addition to the two beds. The bathroom was nice as well. The beds were super-comfy. The room was super-clean. Front desk rep advised us on where to eat dinner and it was a good recommendation. The breakfast was much better than the breakfast at the Hampton we stayed at on the same trip. They had cheese omelettes, sausage patties, bisquits and gravy in addition to all the breads for toasting, yogurt, fresh fruit, etc.. Really impressed with this place and will stay again in a heartbeat!

Room Tip: We try to get top floor but there were no two-queen suites on the top floor (there were 3 floors...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destiny J, Front Office Manager at Holiday Inn Express Hotel & Suites Atascadero, responded to this review, July 19, 2013
Dear Grandma Pink,
I am so excited to hear about how much you enjoyed your stay with us!
The entire staff is going to be happy all the extra touches that they (we) do are noticed.
We have recently added the fresh fruit cups to our breakfast options, and we are also glad you were able to attend our guest reception; featuring local beer & wine as well.
We just had our 5 year birthday in July and we have remained #1 in our brand in the area every year since opening. It seems like you are familiar with a few other hotel brands and we modestly accept your comparisons.
Again, thank you so very much for helping to spread the word about our property and staff and we hope to see you back shortly.
Best Wishes ,
Destiny Jacobs
Front Office Manager.
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San Francisco
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2013

Very happy with our stay. Very comfortable. Very clean. Decent breakfast. No complaints except of course we would rather the price was a bit lower, but I suppose it was on par with other comparable chains like Hampton Inn.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 15, 2013 via mobile

Maggie at the front desk was very pleasant and helpful, offerIng good advice about services that were nearby. She pointed out everything that was offered by the hotel and reminded us if we needed anything to let her know. Her attitude - professional, yet friendly - has really impressed us. We will be sure to recommend this Holiday Inn to our friends.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Destiny J, Front Office Manager at Holiday Inn Express Hotel & Suites Atascadero, responded to this review, July 19, 2013
Dear Stalkermom11,
Maggie has proven to be an excellent addition to our Front Desk team at HIE - Atascadero.
She will be very excited to see her very first personal compliment on the web.
Thank You so much for taking time to express your happiness with the recent stay, we truly appreciate your feedback.
Enjoy the rest of your Summer and come visit us again !
Sincerely,
Destiny Jacobs and Maggie :-)
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

We stayed here for 2 nights. Everything about the hotel was perfect.

The staff were very friendly and helpful.

Rooms were clean and quiet, and the beds very comforable.

A very well managed hotel. Would definitely stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica F, Public Relations Manager at Holiday Inn Express Hotel & Suites Atascadero, responded to this review, July 14, 2013
Dear g03,
We are so glad to hear that you enjoyed the 2 nights here in Atascadero.
The entire staff will be elated to see that their hard work has paid off, and you had a perfect stay - and you shared online so future guests can see what past guests thought about our hotel. We sincerely appreciate you complimenting us so highly.
See you soon!
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San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2013

Pretty new hotel, over all nice, they charge for roller beds. I was there for the 4th of July weekend, their rate was really expensive, however, the room was nice and pretty comfortable. Some minor issues:
- Hotel is really understaffed. We ran into an issue with the Door and it took them an hour and 20 minutes to come fix it. No housekeeping staff after ~4pm. If you need toothpaste, you need to go to the lobby to pick it up
- On the 3rd floor, the air vents blew air that smelled pretty bad

Good stuff:
- Ok breakfast
- Great rooms
- Free parking
- friendly staff

Room Tip: The king suite rooms are not really that big. Normal size room. Would advice to book a standard ro...
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Atascadero, responded to this review, July 10, 2013
Dear EssamSF,
Thank you for your feedback regarding you recent stay here at the Holiday Inn Express & Suites of Atascadero. We apologize if you were under the impression we are a full service hotel with a 24 hour maintenance and housekeeping staff. Although our Front Desk is staffed 24/7 , other departments are not staffed round the clock. We do have our Chief Engineer on call for emergency situations, even on Holidays. According to our records, our Chief Engineer was called about 12am, and was on site addressing the situation with the key reader malfunctioning due to improper key insertion, and he was able to gain access and let you back into the guestroom within 1 hour. Some mechanical problems, that cannot be predicted, can surface rarely after hours and we always do everything within our power to solve the problem as soon as possible.
We would like to also extend our gratitude for your patience while the lock out occured.
We hope you enjoy the rest of your travels this Summer.
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Paso Robles
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

After being up 17 hours driving most of California - we called last minute (at 1am) to see if there was a room. We were offered a fair price - and a huge and wonderful room. Queen sized double beds, granite bathroom, great ac, clean and comfy sheets and blankets, it was PERFECT!!! The staff is so sweet and friendly .... I cannot say enough! Breakfast was yummy and plentiful. And to top it all off - they let us check out an our later than scheduled!!!!
WONDERFUL WONDERFUL WONDERFUL!!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Atascadero

Also Known As:
Holiday Inn Express Hotel And Suites Atascadero
Holiday Inn Express Atascadero
Holiday Inn Atascadero
Atascadero Holiday Inn
Address: 9010 West Front Road, Atascadero, CA 93422
Phone Number:
Location: United States > California > Atascadero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Atascadero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Atascadero 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites, Atascadero Enjoy a comfortable stay at the newly-built Holiday Inn Express & Suites, Atascadero. The hotel is located just 20 miles from the San Luis Obispo Airport and ten miles from the California coastal beaches. Your family is sure to enjoy lodging in Atascadero, California where our central coast hotel provides convenient access to several nearby attractions including Charles Paddock Zoo, Vineyard Drive Wineries, the Ravine Waterpark, Atascadero Lake and Pozo Saloon, known for their outdoor concerts. Other sights and activities include beautiful hiking trails at Morro Bay State Park as well as the ancient Morro Rock located along the California shoreline, which is one of the most photographed places in California. Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Atascadero, California. Relax in our heated outdoor pool and whirlpool, break a sweat in the Fitness Center or stay connected with our complimentary wired and wireless Internet access and Business Center, complete with copying and faxing services. Our Central Coast hotel also offers the delicious, complimentary Express Start hot breakfast bar every morning, which features our exclusive cinnamon rolls. Start planning your California vacation or business trip now at our Atascadero hotel with boutique flare and great value. ... more   less 
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