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“Great staff, clean pool & spa, clean, but small rooms” 4 of 5 stars
Review of Hampton Inn & Suites Arroyo Grande

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Hampton Inn & Suites Arroyo Grande
2.5 of 5 Hotel   |   1400 W Branch St, Arroyo Grande, CA 93420   |  
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Ranked #1 of 4 Hotels in Arroyo Grande
Kingsburg, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great staff, clean pool & spa, clean, but small rooms”
4 of 5 stars Reviewed November 2, 2013 via mobile

We stayed here 1 night. Staff was excellent, very friendly & helpful. Pool and spa were clean and a nice perk. Hampton's breakfasts are all pretty much the same, and this hotel didn't disappoint. We had a room with 2 queens. It was pretty tight compared to other hotels that we've stayed at. The room was clean. Overall, a nice place.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
    145
    103
    32
    17
    4
See reviews for
112
92
17
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Los Angeles, California
1 review
4 of 5 stars Reviewed October 30, 2013

I stayed at this hotel for the first time during Oct'13 with my husband. The hotel was very clean and nice. It was the best hotel for the price and I was very satisfied with the complimentary breakfast.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
95 reviews 95 reviews
70 hotel reviews
Reviews in 67 cities Reviews in 67 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 29, 2013

My husband I stayed here while on a long road trip. The outside of the hotel is a much nicer design than most Hampton's, but the rooms, eh. They have high ceilings, which I think often creates loud rooms that echo. This was apparent in that we could hear everything from the room next door. We had a nice view of the sunset from our room, minus the bird poop covered window. The location was very convenient though, and the lady who checked us in was so very nice. We really enjoyed speaking with her. If I could base the hotel on their employees alone, it would be a 5!

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Top Contributor
81 reviews 81 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed October 28, 2013

Since we usually really appreciate the good value and comfort Hampton Inns provides, to say the least we were VERY disappointed in this experience.
We didn't know that the Hampton Inn brand was a franchise?? Since they are under the Hilton moniker we incorrectly assumed they were all company owned.
Myriad problems here!! Given a phone quote for one price, email confirmation quoted another. Called to have this corrected, they said no problem, this would be corrected upon checkout (should have known better). Of course, higher rates upon checkout, told it was no problem and would be corrected, but needed the "manager" (who evidently works limited hours) was not there to make corrections. Got home, still a problem. Suffice it to say, took 2 weeks and several calls to get this matter resolved.....and with never an apology. Blamed the credit card company procedures (WHAT??).
The service at this location (besides the accounting problems) was average at best, and far below the standards of any other of the 15 or so Hamptons we have tried. The free breakfast was sparse, and again always have enjoyed other locations much better.
Inattention to details in cleaning the rooms. Bath mats left on the floor, towels not replenished, dust prevalent.
This is a newer location, so the bedding was excellent. One bright spot.
So many better choices in this area. This was a business trip, so will be telling the other 55,000 employees in our organization where NOT to stay.
Would certainly recommend Hamptons at other locations.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
79 reviews 79 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 23, 2013

We had a one night stop on the way north, this seemed to be a good location next to Pismo Beach. Hotel was new, very clean, and the registration clerk was really so very nice. Rooms were good but seemed a little austere, perhaps some more art work would help. Hot tub was a nice touch. Breakfast was the usual waffle thing, so we stopped later in the morning and had a good breakfast. All in all a good experience, a little farther from the beach than I wanted, but we were happy.

Room Tip: Strange set up, its built on a hill so registartion is on the 3rd floor, that's where our room w...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cucamonga
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 22, 2013

I was able to book this hotel within miles of arrival. Called HHonors and go the room reserved before I showed up. However, I asked to book with HHonors points, but the Hotel still charged my credit card. Not sure who made the error on that one.

However the facility is nice and clean. One of the best Hampton Inns out there. 4 star. I would stay again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modesto, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 21, 2013

This hotel is clean, and the staff is lovely. They wash comforters and bedding with every guest, and I love that. It's quiet, and the breakfast is good with lots of variety. Staff is nice and friendly.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Arroyo Grande

Address: 1400 W Branch St, Arroyo Grande, CA 93420
Phone Number:
Location: United States > California > San Luis Obispo County > Arroyo Grande
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Arroyo Grande
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Arroyo Grande 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arroyo Grande
Hampton Inn & Suites Arroyo Grande Hotel Arroyo Grande

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