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“Good food, good prices, nice atmosphere, but dirty” 3 of 5 stars
Review of Cheesecake Factory

Cheesecake Factory
400 S Baldwin Ave 903-L, Arcadia, CA 91007
(626) 447-2800
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Ranked #14 of 176 Restaurants in Arcadia
Price range: $15 - $20
Cuisines: American
Dining options: Lunch, Dinner
Restaurant details
Dining options: Lunch, Dinner
Los Angeles, California
Level Contributor
40 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Good food, good prices, nice atmosphere, but dirty”
3 of 5 stars Reviewed February 17, 2014

We came here with another couple, and overall the dining experience was enjoyable. The food was tasty, lots of selection at good prices, and the decor of the restaurant was very nice. My only complaints were the noise from the kitchen (VERY loud, despite a glass "sound" wall), and the lack of cleanliness. When we walked in, we were overpowered by the smell of dirty mop water, and the floors were grimy throughout the restaurant. Since we had to wait for a table, we went outside for a few minutes, and when we came back in, the smell hit us again. I'm willing to allow for the possibility that this was an abberation, but when your hostess has to tell you to watch your step because the floors are slippery, my guess is it's the norm. Too bad, it seems like an easy fix.

  • Visited February 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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35 reviews from our community

Visitor rating
    16
    8
    6
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Alhambra, California
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Always Good”
5 of 5 stars Reviewed October 21, 2013 credit card Amex Card Member Review

You can always find something good at the Cheesecake Factory. Never disappointing choose from the Skinny Menu or some nice comfort food. Don't forget a cocktail.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
125 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“No to the Shrimp Angel Hair Pasta”
1 of 5 stars Reviewed July 23, 2013

Came here to celebrate a birthday (usually you won't find me stepping into a Cheesecake Factory on my own).

Service: Guy was nice however cannot be found. We were done with our meal and we sat waiting for the guy to appear.

Food: I got the Shrimp Angel Hair Pasta. DO NOT get this. This dish literally had no marinara in it. And the pasta had been sitting in that bowl for awhile now. When I took my fork to it, the entire pasta came up in one piece.. It was so dried! And even after the waiter got me a bowl of marinara, the pasta was barely passable..

Don't be fooled by the long wait. Mediocre/subpar food is all that is in store for you!

Visited July 2013
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Princeton, New Jersey, United States
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“They're All the Same”
3 of 5 stars Reviewed March 15, 2013

I still can't figure out why people love this place. It must be the large portions. Honestly, I prefer quality over quantity. Give me great food and I'll order more if I'm still hungry.

Visited March 2013
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Dublin, Ireland
Level Contributor
118 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Not good enough”
3 of 5 stars Reviewed January 24, 2013

I have come to expect a lot of the Cheesecake Factories wherever I travel, more and more I am let down.

I have visited the Arcadia location previously but as a treat I wasted to take my ageing aunt to dinner - she was not up to travelling so I decided to get some take out. I went to the location, ordered our food, waited the informed 45 minutes, got my order, went back to find the order was totally wrong - even the fresh bread that was offered was only two little pieces - the food ordered was very cold - was not correct - and I gave a bloody good tip!!!

Bottom line for me was the service has to improve or else the Cheese Cake Factory is going to loose it's appeal - come on you guys can do better.

  • Visited January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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