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“Clean rooms, friendly staff” 5 of 5 stars
Review of Hampton Inn Los Angeles / Arcadia / Pasadena

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Hampton Inn Los Angeles / Arcadia / Pasadena
3.0 of 5 Hotel   |   311 East Huntington Drive, Arcadia, CA 91006   |  
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Ranked #1 of 8 Hotels in Arcadia
Certificate of Excellence
Peoria, United States
Level Contributor
5 reviews
5 hotel reviews
“Clean rooms, friendly staff”
5 of 5 stars Reviewed June 18, 2013

We stayed at two hotels on our week Ca vacation. This hotel exceeded our expectation at every turn. From a very well appointed breakfast, clean rooms, and a refreshing pool, we enjoyed ourselves. The maid service kept our room clean and tidy. The front desk and breakfast staff were friendly and attentive. Would recommend this place to stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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381 reviews from our community

Traveler rating
    199
    125
    36
    15
    6
See reviews for
127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • German first
  • Portuguese first
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  • Spanish first
  • Turkish first
  • Any
English first
Sierra Madre, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 11, 2013

The hotel was Great! Breakfast was great! Staff was Great! Had a wonderful trip with my family. They too loved the hotel. Staff was very helpful and wonderfully nice and pleasent. I will be coming back to this hotel soon.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N Redington Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 7, 2013

The lobby appears to be redone. The clerk that checked me in was not discourteaous but certainly not inviting. The room was outdated, dark and had a very bad smell. I had stayed in the Residence Inn the night before and was very pleased with both the service, courteous staff and the clean, fresh room with a fireplace!

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 6, 2013

The housekeeping staff was above and beyond what we normally experience. We are usually happy, but they were more than accommodating. When we asked for extra towels to be left after they cleaned the room, there were extra towels. When we needed a second blanked for my son, they quickly brought it without any trouble. I highly recommend this Hampton Inn.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earl Q, General Manager at Hampton Inn Los Angeles / Arcadia / Pasadena, responded to this review, June 7, 2013
We would like to thank you for taking the time to fill out the comments regarding your recent stay with us. Here at the Hampton Inn Arcadia the highest level of guest satisfaction is expected from our staff.

Your comments help us learn and expand on the areas of greatest achievement and help us focus our training on those that fall a bit behind. We know we are on the right track when we receive high scores from our guests. Our ultimate goal is to get every survey back with a perfect score. With continued training and awareness, we will achieve that!

Thank you again for staying with us and we look forward to your next visit!

Sincerely,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury Park, United States
1 review
5 of 5 stars Reviewed June 3, 2013

Have stayed many times and have always had an enjoyable one. Room is clean and comfortable; staff are friendly and helpful; continental breakfast is very good. Would highly recommend it. Beverley Carter

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2013

Informed front desk employees (several) from Souplantation were not only parking in hotel parking...but front row parking...where we had a problem finding a spot to park. This happened on several occasions, and hotel did nothing. Extremely loud housekeeping staff. Housekeeping entered room on several occasions without knocking. Did not receive any kind of benefit for being a Diamond member. Received several calls to room saying front desk lost my check in info, and they needed to confirm my credit card info. On all occasions, they addressed me by name. Front desk said it was a scam. this has never happened to me at any hotel I have ever stayed at. Informed front desk, but took a week to even put flyers in rooms or at front desk. I informed front desk that light shining up on American Flag was out. All they had to do was swap a bulb from the Hilton or California flag in the mean time. It took an entire week to see the light on. This angered me the most...especially over the memorial Day weekend. Asked breakfast clerk if se was putting out any more food items that were missing, she said "No". and there was still 1.5 hours of breakfast left. Entire breakfast area was full. The housekeeping staff refuse to speak English. One housekeeping staff member could only say..."It's Ok'....even when caught sneaking into the room after it had already been cleaned. Well sorry....It is not OK.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

The rooms are clean,the breakfast provided was good, the hotel is in a great location, the staff was wonderful,I could not have chosen a better place to stay than this. I would give Hampton Inn top notch review.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earl Q, General Manager at Hampton Inn Los Angeles / Arcadia / Pasadena, responded to this review, June 7, 2013
We would like to thank you for taking the time to fill out the comments regarding your recent stay with us. Here at the Hampton Inn Arcadia the highest level of guest satisfaction is expected from our staff.

Your comments help us learn and expand on the areas of greatest achievement and help us focus our training on those that fall a bit behind. We know we are on the right track when we receive high scores from our guests. Our ultimate goal is to get every survey back with a perfect score. With continued training and awareness, we will achieve that!

Thank you again for staying with us and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn Los Angeles / Arcadia / Pasadena

Address: 311 East Huntington Drive, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Arcadia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Los Angeles / Arcadia / Pasadena 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hampton Inn Los Angeles/Arcadia/Pasadena offers distinctive hotel accommodations, upgraded amenities/features and value packages, just minutes from top Los Angeles' attractions, such as Dodger Stadium, Staples Center, the Los Angeles Convention Center and Disneyland. ... more   less 
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Also Known As:
Hampton Inn, Arcadia Hotel Arcadia
Arcadia Hampton Inn

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