My wife and I have stayed at many Embassy Suites and this one is OK but it is only average at best for an Embassy Suite. We stayed five nights so we saw it on weekdays and weekends.
Rooms: Standard Embassy Suite format with bedroom, bath and separate living room. Temperature controls work and we were able to cool the room at night. We had two queen beds and they were comfortable with a sheet on top and then a comforter. Frankly comforters are too warm and we had to throw them off of us at night. We had four towels which was nice. Usual assortment of shampoos, soaps, etc. There is a sign that offers other toiletries such as toothbrush, toothpaste, etc at front desk.
Food: Breakfast M-F is 6 a.m. - 9:30 a.m. and Sat-Sun, Starts at 7 a.m. They offer the usual items, cooked omelette, pancake, eggs to order (not advertised), potatoes, eggs, bacon, juices, muffins, limited cereals. Food is decent and quite acceptable. We often took ours back to the room.
Starting at 5:30 p.m. there are free drinks (wine, beer, some mixed drinks, sodas) and a limited selection of snacks. No fancy brands unless you pay for them at the bar in another section of the hotel.
Service: Front desk was friendly and helpful with questions.
Free services: Wall Street Journal (M-Sat) , USA today (M-F) and sometimes the LA Times. We were given free wifi with the room. Parking is free and space is sufficient even when hotel is fully booked.
Room: Although the room seems to have been painted recently the rest (rug, doors, couches, floors in bathroom, fixtures) are dated. Our light next to the beds worked poorly. Carpets are in real need of deep cleaning and replacement.
Food: At times the eating area was packed, particularly on the weekends with families. Cleaning by staff of empty plates, etc was very slow. Often there were no clean trays or utensils. Messy environment a lot of the time. Muffins are small and too sweet.. probably Sara Lee. Only on weekends did we see donuts. I asked the front desk about the lack of donuts on weekdays and he said they are not offered because they are too expensive and Embassy Suites was trying to control costs.
WiFi: We had a reasonable signal in the living room but could not connect in bedroom.
Other: On weekend the hotel was filled with families with children who were going to various sport tournaments. Needless to say we had young and old kids running around. The swimming pool was heavily used. The environment in the interior of the hotel seemed humid. I talked with an employee and he said the worst thing was the humidity in the building. It was not in our room.
Selection of Room: I would avoid the first three floors. The first is on the same level as the food and desk level. The second is still close to the noise on the first floor. The rooms on the third floor facing the mountains sit right over the swimming pool. I strongly suggest you book a higher floor.
Choose one fourth floor and above.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.