My wife and I spent three days at this hotel in December and here are what we liked (+) and disliked (-):
+ Location: Excellent when visiting Disney parks, you do not need any type of transportation to get to it. Also, if you arrive by train (Anaheim Amtrak station), you will find a taxi or a bus service which will get you to the hotel for USD$2.50 (Bus) or USD$15.00 (taxi).
+ Restaurants: There are good places nearby to have lunch or dinner (Tony Roma's, Cheesecake Factory, and so on.
- Room: The one we got (in front of the swimming pool) was just OK but its walls are too thin such that you can hear everything from other rooms, believe me, everything.
- Breakfast: If you are already familiar with what north American people call breakfast then you should know you will not get anything more than coffee, milk, bread and possibly fruit (banana, apple or orange). One would like to have more options such that ham, bacon, yogurt, and so on.
In general, we can say the hotel is OK because of its location and service (at front desk and room service), but we also think it is too expensive for what you get (facilities are too old and poor variety in breakfast).
Room Tip: We did not ask for a different room type, but you should ask for rooms with thicker walls or rooms w...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 5, 2013
We appreciate that you took the time to provide feedback about your recent stay with us. I apologize that noise was a hindrance during your stay. Please know that this is not a common occurrence, and that even with the redevelopment project currently underway, the majority of guest feedback has reflected that noise has not been an obstacle during their vacation. We welcome you to request a quiet room when planning your next vacation, and we will be happy to accommodate this request. We’re pleased to know that our superior location and customer service has won us yet another return guest! We do our best to have all departments working as a team to ensure a pleasant stay for each of our guests, and we hope that you will come back as our guest again soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.