Al Davis first created the famous quote” Commitment to Excellence” unfortunately the Disneyland hotel does not understand the word Commitment. In simplest definition is a promise to do or give something. When your family is treated so badly by staff at the hotel and management does not care about you as an individual but rather than a bunch of dollar signs then it’s time to leave. We left our family vacation 2 days early because of the piss poor negative attitudes we received from the hotel staff. Furthermore the happiest place on earth is their catch phrase. I can honestly confirm that they are full of crap! They ruined our family vacation in which we will NEVER stay at a Disneyland hotel again. Some friendly advice to everyone go stay at a good neighbor hotel they will treat you better!