This hotel was built with kids in mind 100%.
* Room had headboard that would light up and play the Disney theme, kids fell asleep to it every night. Sadly, we could hear EVERYTHING in the room next door. The hotel seriously needs to invest in better door / walls for a little bit of privacy.
* Food was to be expected, cheap and simple. For kids was perfect though, as they ate and loved every basic meal they had. Don't expect anything fancy.
* Customer service was excellent, the front desk staff helped us with anything we needed. The elevators in the morning were always full, like rush hour traffic. You would have to wait for several sometimes to go past before you (in lineup) would be able to get on.
* The worth of this experience came from the convenience of getting into Park earlier then people staying at other hotels, which means grabbing the monorail directly into hotel and avoiding the long lineups. Other then that, the Disneyland characters wandering around was another added bonus.