We picked this hotel after reading the reviews on Trip Advisor. The overall experience was very good. We did Valet parking & checked in quickly at 4:30pm. We had a 10th floor Concierge Level Room in the Adventure Tower with a Park View. In my opinion, the room was very small for the price but it was clean enough. The view was great – you could see right into Downtown Disney with a view of both parks and the mountains in the distance. Unfortunately, there are no fireworks during the week - only weekends. We were very disappointed – especially on the first night when very loud, blaring music came from Downtown Disney until 10pm. If you have small children, this will be a problem - we had 2 sound machines going and it didn't make any difference...we could not sleep until the music stopped!
Our room had a mini-fridge, lighted headboard, LG flat screen TV with DVD player already hooked up, safe, coffeemaker, blow dryer, 2 Queen beds, 1 chair, a desk and sofa. There was also a Pack-N-Play in our closet. The room service staff were very friendly but we had to make sure we told them in the morning that we were leaving so the room was ready in time for naptime. The one time we forgot - we returned to a dirty room. They gave us a lot of delicious chocolate coins every night…
The Concierge Lounge access was great because there was always some form of food available at all times. There is a large refrigerator stocked with soda, juice boxes (fruit punch) water and cranberry juice. Each day, they provide (light) breakfast, lunch and dinner options – and desserts are there too. It wasn't a huge spread but it was a good variety. They offer adult drinks in the evening but the Chardonnay is terrible....the lobby had better wine.
In the main building, there is a store that has some diapers (swim ones too), wipes, medicines, hair spray, wine & beer, water, chocolate & strawberry milk, autograph books, clothing, etc... My children loved the pool but it was full of kids so that might be an issue if you're not traveling with any.. We only had 1 instance of loud children running through the halls and it did not last very long.
Room service was very mediocre but quick, Tangeroa Terrace was just ok and Goofy’s Kitchen was really great for the kids. The breakfast at Goofy's Kitchen had a huge variety of foods and we met 8 different characters while we were there.
The location of the hotel is perfect - a 3 minute walk to the Monorail or a 8-10 minute walk through Downtown Disney to the front entrance of the parks. The Downtown Disney area is vibrant with music and shops and food. There is lots to see and because the weather is so nice, kids will enjoy looking at everything (there's awesome Legoland structures & Build-A-Bear). I would definitely recommend bringing your own stroller.
Everyone we encountered at the hotel was friendly and professional. We will definitely return but we will be sure to face the pool next time.
If you have small kids to put to bed early, do not face the parks!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.