Just stayed at the Disneyland Hotel last week Tues.-Thurs.. We normally stay at a motel nearby that is less than half the price of this hotel and offers free parking, breakfast, and shuttle service to Disneyland. Normally when we go to Disneyland it is a family vacation so we are together all of the time and safety is not such an issue. This time my husband was going for business so he felt better about us staying on property since he wouldn't be with us for one of the days. We are also annual passholders this year so we got a little bit of a discount on the room.
This was our first stay at any Disney resort so we were excited about our stay. Upon arrival at the hotel the young lady who checked us in was as one reviewer put it indifferent. She did ask if it was our first time staying there but didn't do anything to acknowledge it. We were not asked if we had a special occasion, not given any thing special, just checked into our room. We did have a deluxe view room which is a pool view(there were no more standard rooms) but I think our room was supposed to be on a lower floor and she put us in a room on the 7th floor of the Adventure Tower which we had requested when we made our reservation. Our room was at the end of a hallway by an elevator and ice machine but we never heard them. The room was quiet the only noise I heard was muffled voices from the next room when I was in the bathroom getting ready to leave one day.
Compared to where we usually stay the room was very large and bright. The only thing I would have liked was to have a vanity area outside of the bathroom so that it makes getting ready for the day a little easier. The room was clean although I did have housekeeping come in and clean the top of the desk and the entertainment center as those were sticky when we checked in. The bathroom floor did have some hair on it but it was very clean the next day. The housekeeping staff that we encountered were all very nice. We needed extra towels one evening and they brought them up quickly. The room was already made up when we came back to use the pool around 2:00pm the second day.
We did use the pool and waterslide even though it was a little chilly outside. We have a 10 year old boy so there was no way we were getting out of that. The waterslide was fun and the pool was nice and clean. The water was warm but could be a little warmer this time of year. Lots of lifeguards although there were only about 6 of us in the pool. The hot tub was nice, not too hot as some can be.
I do think that for what you get, the rooms are overpriced. It really was an average hotel experience. I think that since you are a guest at the hotel and paying so much to stay there that you should not have to pay the parking fee. Disney doesn't need my $15.00 for my car to sit in their parking lot when no one has given me a service. Also, since you are paying so much a night, I think they could provide better toilet paper. It was some of the cheapest stuff ever. I really wanted to have a "magical" experience, but it just didn't happen.