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“Good staff, average rooms, and right amenities.” 4 of 5 stars
Review of Ramada Plaza Anaheim

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Ramada Plaza Anaheim
3.0 of 5 Hotel   |   515 West Katella Avenue (And Harbor), Anaheim, CA 92802   |  
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Ranked #33 of 114 Hotels in Anaheim
1 review
“Good staff, average rooms, and right amenities.”
4 of 5 stars Reviewed September 3, 2012

Good stay over all the staff really outshined the hotel itself.

The only thing that really bugged is the guy running the vacuum in the dinning room after breakfast. I realized it was after 10 AM however take away the food and let the families lounge. Everyone shalled out big money for a vacation, to have the last day blasted by the sound of a industrial vacuum cleaner while recapping the previous days events, may not be the the last thing you want them to remember.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Front Office Manager at Ramada Plaza Anaheim, responded to this review, September 4, 2012
We are very happy that you enjoyed your stay with us. I do apologized on behave of the breakfast staff for the vacuuming while you were enjoying your breakfast. Thank you for taking the time to comment on your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Lecanto, Florida
1 review
5 of 5 stars Reviewed August 29, 2012

We stayed here for 10 days and the staff couldn't have been nicer. We felt like the staff was family. They always greeted us by name and talked with us. It's a short bus ride or walk to Disneyland. We had a room facing Disneyland and the room was very large. We would stay there again. Also very close walking distance to many eating places. Free full hot breakfast, free water anytime you asked.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Front Office Manager at Ramada Plaza Anaheim, responded to this review, September 4, 2012
We appreciate your feedback. We like to know our guests and their experience of their stay while they are in our hotel. We are always happy to serve our guests. We hope you stay with us on your next visit to Disneyland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2012

We only stayed one night in July but so glad we did. The hotel is conveniently located across the street from Disneyland with lots of eating places nearby. The staff was very friendly and helpful. They allowed us to park in the lot before checking in so we didn't have to pay for parking at Disneyland. The room was clean and beds were comfortable. Sad we didn't have enough time to swim at the pool. Looked like fun! The continental breakfast was great to grab and go before heading to Disneyland. We will definitely stay here on our next trip to Disney!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2012

We stayed at the Ramada Plaza for seven nights on 24th – 31st August 2012 and found it to be a good choice. The room was nice with two large beds. It was equipped with a large fridge and a microwave. There was good coffee making facilities in the room. The room was very clean and the beds were clean and comfortable but the décor was starting to look a little dated. Staff were helpful and friendly especially the breakfast staff. Complimentary breakfast was included. This was a cooked breakfast where you could help yourself. The hotel main areas were nice and well kept. We used the outdoor pool on one afternoon. The pool was really nice, raised over part of the car park with a hot tub and seating but a little small. Our children enjoyed their dip and the really hot hot-tub was welcome. The good bits were: 15 minutes walk to Disney parks; free parking; nice staff; reasonable rooms; 5 minutes off highway; breakfast included; free wi-fi; 2x hotel computers to use. Bad points: our second floor room overlooked the yards of the adjacent fast food outlets; noise from adjoining room; noisy air-con. Overall it suited our needs really well as it was located just where we wanted with no hidden costs. The hotel was really good value for money. All in all, a good hotel.

Room Tip: Ask for a Katella Ave facing room not a room overlooking fast food outlets.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 22, 2012

My family stayed in this property last fall while visiting the area for both work and play. The location is very convenient to both the convention center and the Disney Resort area. We were able to walk to both locations, however a shuttle stop is available nearby. I liked the underground parking for keeping the car cooler in the hot part of the day.

The room was larger than anything I expected, with two queen beds plus a fold out couch/sitting area with full desk. There was a small fridge and microwave as well. I found it extremely clean and comfortable for the 5 night stay. The hotel has internal hallways that we found relatively quiet and very safe.

Our rate included a daily breakfast buffet. There was hot food buffet style every morning with friendly service. It was a nice convenience. However, we loved the fact that the hotel was right next to a small strip mall that included other inexpensive dining option (Alertos burritos were our favorite). Just a short walk East and there are more options for nicer dining and shopping.

Overall, I found this hotel welcoming, convenient and comfortable.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:
Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 19, 2012

We stayed here for 6 nights in July. Overall, we enjoyed our stay. The reception staff were welcoming, polite and very helpful. Our room had 2 queen beds with sofa bed and was plenty roomy enough for our family of 4. The room and bathroom were spotlessly clean. The main reasons we chose to stay here were free parking, free wi-fi, free breakfast and the room had a fridge and safe. The parking was underground and this proved a blessing when the weather was hot. We didn't use the pool but it looked rather small. The free breakfast was very basic with little choice, juices were not fresh but reconstituted but it was included and filled us up for a day in the parks.
The Ramada is a 10 minute walk to Disney's main gates. There are plenty of restaurants and shops nearby. The Garden Walk area has a nice selection of restaurants.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed August 19, 2012

The good: 15 min walk to Disney parks, free parking, good price, clean rooms, helpful staff.
The bad:
1. Internet access was really bad, even after requesting help from the reception desk. Even after being provided a private vpn connection, nothing worked. I guess this wouldn't bother most people coming exclusively for a Disney vacation, but this wasn't our case.
2. Breakfast was of questionable quality and two of our kids got food poisoning during our stay. The breakfast is dubbed "All American buffet," but it's fat and cholesterol laden. The apple juice is watered down and tastes bad; the pancakes are the package variety and overcooked; the scrambled eggs, sausages and bacon looked greasy; there was no fresh fruit and the coffee had a questionable taste. The breakfast area was dirty, with tables left unclean after guests left - if you were not the first, you had to eat over other people's mess. We ate our breakfast most of the time elsewhere.
3. During our stay, the hallways and 1st floor restroom seemed to have no air conditioning. The restroom was missing toilet paper and smelled really bad. The fact that outside temps were in the upper 90s didn't make things easier.

Verdict: if 1-3 don't bother you, this hotel can be a bargain. Otherwise, you may find yourself happier elsewhere.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, August 30, 2012
Thank you so much for letting us know about your experience at our hotel. We value your opinion and appreciate the time our guests take to write reviews about our facility as it helps us improve.
It is unfortunate to hear about your experiences with the internet, breakfast and the uncomfortable temperature on the first floor. Shortcomings are inexcusable however during the summer with such high occupancy the facility suffered some wear and tear.
We hope to have the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Anaheim

Address: 515 West Katella Avenue (And Harbor), Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Anaheim
#32 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Anaheim 3*
Number of rooms: 105
Official Description (provided by the hotel):
Conveniently located in the heart of Anaheim, just a short walking distance from the Disneyland Resort and the Anaheim Convention Center, the "Ramada Plaza Anaheim" is the best kept secret in the Southern California hotel industry. Honored for quality and excellence,the "Ramada Plaza Anaheim" was awarded the "Best of Ramada" for 2013, an honor only given to five Ramada properties throughout California. We pride ourselves on quality and service so let us be your home away from home. Drive on up and park your car in one of the few Anaheim hotels that still offers Complimentary Parking. Wake up each morning to our Complimentary American Breakfast. Dine onsite at the Gandhi Palace or take a short stroll to the Garden Walk where you can shop until you drop, catch a movie, strike out at the bowling alley, work out at 24 Hour Fitness, or grab a bite at the numerous restaurants that include the Cheesecake Factory, California Pizza Kitchen, Bubba Gump Shrimp Co., PF Chang's, and Roy's Hawaiian Fusion Cuisine. Come home and take a dip in our Outdoor Heated Pool, relax in our Steam Sauna or stay in shape in our Guest Exercise Room. For your convenience, all rooms are equipped with free WiFi, a Refrigerator, Coffee Maker, In-Room Safe and Iron & Board. Guest Laundry is conveniently located onsite. Further, hotel boasts of five Meeting Rooms from 324 sq. ft. to 1944 sq. ft. Whether you are traveling on business or pleasure, book your stay today at the Ramada Plaza Anaheim so we may welcome you home tomorrow. ... more   less 
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Also Known As:
Ramada Plaza Anaheim Hotel Anaheim
Ramada Anaheim
Anaheim Ramada

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