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“Better off staying at Disney's Haunted Mansion” 2 of 5 stars
Review of Peacock Suites

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Peacock Suites
3.0 of 5 Hotel   |   1745 S. Anaheim Blvd., Anaheim, CA 92805   |  
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Ranked #26 of 111 hotels in Anaheim
Puerto Vallarta
Top Contributor
79 reviews 79 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
“Better off staying at Disney's Haunted Mansion”
2 of 5 stars Reviewed October 4, 2013

Rarely have I been so disappointed with a hotel where I stayed. Unfortunately, that is the case with the Peacock Suites. We stayed for two nights during our family vacation to Disneyland. We might have been better off staying at the Haunted Mansion inside the park.

The biggest problem is construction. They have embarked on a remodeling effort with demolition and construction starting between 7:00 and 7:30 both mornings. The pounding was so loud and so violent, it actually created ripples in the water in the toilet. I am all for them trying to upgrade this antiquated hotel, but shut it down for a few months then reopen it. Why in the world would you subject your customers to such a jarring early morning experience that literally nearly knocks you out of bed (and they told us the construction will continue into mid-2014.

Even without the construction, the place has issues. The maids had left trash in our room from the previous guests (used plastic water cups and food wrappers on the window sill in the bedroom). There is also no daily maid service. The free breakfast was so bad and the room where it was served was so crowded, we had to leave and go to a nearby IHOP.

While other nearby hotels offer free parking for guests with shuttle service to Disneyland, Peacock charges an additional $10 per day on top of the room rate for parking, plus $5 per person for a shuttle to the park. If there are four or more in your family, you are better off taking your own car to the park and paying Disney’s $16 parking fee.

The positives: beds were comfortable; Internet was fast; TV selection was good; and the staff tried to be friendly. But be warned, if you’re looking for a pleasant and restful accommodation, the Peacock Suites is not where you will find it.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeacockManager, Manager at Peacock Suites, responded to this review, October 5, 2013
Thank you for taking the time to let us and other guests know about your recent experience at the Peacock Suites.
It is unfortunate that your experience fell short of the expectations that we set for each and every guest.
We appreciate hearing both the negative and positive aspects of your stay and look to these to help us to move forward.
If your travels bring you back to the Anaheim area in the future, we would like to hear from you and have the opportunity to have you experience the Peacock Suites one more time, once our renovations have been completed!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Camp Springs, MD
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 23, 2013

Stay in hotel from September 15-21, 2013. Room was clean, well stocked; plenty of towels, and so near Disneyland. I only wished the renovation had been finished. The interestd thing is if I had not seen the work, I never would have known there were workers at the hotel. The staff was friendly, very helpful and knowledgeable. All questions were answered or directed to someone who could provide the answer. One thing, the breakfast needs to be upgraded. They serve lots of sugar, which is strange to me because so many children are in the hotel. They are already excited that they may be going to Disneyland, and to have injested all of the sugarey items must have them bouncing off the wall. I recommend the suites for couples and family and friends. It's a very nice place in a great location.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeacockManager, Guest Relations Manager at Peacock Suites, responded to this review, September 26, 2013
Thank you for taking a moment to write about your recent stay at the Peacock Suites. We are happy to hear that you had such a nice visit and that our staff was helpful and friendly! In response to your concerns about the breakfast, we do offer a variety of healthy options such as hard boiled eggs, toast, yogurt, fruit (apples or oranges), cereal, oatmeal, and bagels. Thank you again for your time. We hope you will consider staying with us again in the future to see our wonderful completed renovations.
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Durham, United Kingdom
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 9, 2013

We stayed here 4 nights whilst visiting Disneyland and Peacock Suites are very well located. Had we not been travelling with friends we would have tried the walk to the Disney parks as it doesn't look to be too far, but we ended up driving each day. The room was fantastic, with a mini kitchenette which proved very handy, would have been nice if the maid service had replenished the tea and coffee facilities but no major drama. We only had breakfast on one morning and it was pretty hectic in the breakfast room, we clearly went at the busiest time, but they do have plans to expand this area in the next 6 months or so. The laundry facility was very handy, but could do with more machines as everything was in use on two occasions that I went to use them. The pillows were a little too soft and squishy for our liking but suppose you can't please everyone. The staff were all very friendly.
I would definitely stay here again

Stayed September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeacockManager, Guest Relations Manager at Peacock Suites, responded to this review, September 19, 2013
We are pleased that you titled your visit as “Lovely rooms, great location and friendly staff”. That is certainly our goal! We do appreciate your detailed feedback. We look to reviews to guide us on not only what we are doing well, but what we can do to continue to improve our services and amenities.
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

I am a Shell Vacations owner and I have been coming to the Peacock since 2008. The have gotten better each time. The hotel has had a recent room makeover and the are very nice now. Housekeeping kept my room clean and stocked with towels and soap. The front desk agents were very friendly and helpful. Plus the Peacock has a shuttle that stops right in front for Disneyland. The best part is the Peacock stop is first on to Disneyland so you don't have to worry about it filling up and when you are tired and ready to get some rest Peacock stop is the first off coming back from Disneyland.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeacockManager, Front Office Manager at Peacock Suites, responded to this review, September 19, 2013
WOW! What a great review and thank you very much for your kind words! I have shared your wonderful comments with the staff here at Peacock Suites. We truly look forward to serving you and your family again in the future!
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

rooms were up to date. direct tv gives so many choices. Breakfast was unsatisfying though. Hard boiled eggs. Frozen waffles that you have to toast. But at least there is juice, donuts & yogurt. If you are an owner, they only clean your room every 3 days. But they do give clean towels, shampoo when you request. Have to dump your own trash.

Room Tip: get a room on the 4th floor so you can see the fireworks
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeacockManager, Front Office Manager at Peacock Suites, responded to this review, September 19, 2013
Thank you for providing your honest feedback. We appreciate your concerns and want you to know that we take all comments to our management team for discussion. We are happy to see that you enjoyed our newly renovated suites and upgraded TV package. As far as our breakfast is concerned, we are constantly brainstorming on ways to improve. Recently, we’ve added yogurt, waffles, bagels and cream cheese, making it an extensive continental breakfast. As far as housekeeping, we always fulfill any service requests that guests make, such as emptying trash. Our goal is to make you feel like you’re at your home away from home. Thank you again for your response and we hope to see you again.
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Chandler, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

We stayed three nights and it was an amazing experience. Our suite was very clean! The staff was very helpful and extremely nice! We felt vey comfortable there. Every staff member we interacted with was friendly and willing to answer all questions! Parking is valet only and we never waited long for our car. The valet workers had our car to us within 2 minutes and they were always very friendly and happy! Great place to stay if you are going to Disneyland and only 20 minutes to the beach!! We will go back for sure!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Area
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 29, 2013 via mobile

When we arrived we were happy to see the rooms been remodeled and updated. The bed was comfortable and I noticed it had an organic mattress. Nice! He pull out sofa was comfortable for my son.
Pros: free breakfast but very basic; nice pool that we enjoyed; hotel overall very clean; cheap shuttle to Disney; big screen TVs; DVD players in each room; stocked with plates fridge microwave some snacks
Cons:parking $10 a day and there is nowhere else to park but valets were quick; floors and walls thin; could hear people above us walking and taking showers. I am a light sleeper so that was annoying especially when the other family seemed to wake up quite early.

There is also a fitness room but never went. My body was too sore from walking at Disney all day. I loved the onsite laundry since I always wash my clothes before I head home from a vacation.

Nice place to stay overall: bring a white noise machine if you are a light sleeper, some money to tip valets. My son loved it. We stayed a week and went to Disneyland Seaworld Universal Studios and Medieval Times.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Peacock Suites

Address: 1745 S. Anaheim Blvd., Anaheim, CA 92805
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Anaheim
#27 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Peacock Suites 3*
Official Description (provided by the hotel):
The Peacock Suites located walking distance from Disneyland(R) Park and the Anaheim Convention Center. Featuring spacious one bedroom accommodations which offer first class amenities and the utmost in comfort while staying in Anaheim. The property offers two whirlpool spas, a sparkling pool and a rooftop sundeck, perfect for working on your tan. In each of the suites you will find a refrigerator, a microwave oven, a coffee maker, iron and ironing board, hair dryer, CD/DVD player, and queen sleeper sofas in every living room. For guests convenience you can purchase attraction tickets from the front desk. Modern amenities, a great location, and first class services ensure a wonderful Anaheim vacation experience. Come experience the magic. ... more   less 
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Also Known As:
Peacock Hotel Anaheim
Peacock Suites Anaheim

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