Took my family of six to the Peacock Suites last week....we stayed for five days during our first visit to Disneyland. Prior to our arrival, I had contacted the hotel with a couple of questions. My questions were answered promptly and thoroughly, by two different members of the management team. I had made a couple of requests regarding our room assignment. These requests were accommodated with pleasure. Knowing that this was our family's first visit to Disneyland, the assistant general manager arranged to have surprise gift bags and a balloon bouquet, placed in our room prior to our arrival. She wanted to help to make the trip as magical as possible for my children. This gesture will not be forgotten. Another example of the staff's willingness to go above and beyond - I had emailed to enquire about the availability of alternative milks within the hotel, as my family has dietary restrictions. I was informed that they do not have alternative milks on site (which I was anticipating), but they let me know of the closest grocery store within walking distance. Upon arrival, we found that two cartons of soy milk were placed in our room's fridge. The assistant general manager went out of her way to source suitable milk and provided it to us at no charge. To say that the customer service was exceptional, would be an understatement. During our stay, we were constantly amazed by the high calibre of customer service. The newly remodeled rooms were beautiful and spotless (and I'm a total germaphobe). The room was well equipped...at no point did we wish for any other amenity. I had read about some noise issues at this hotel. We stayed on the fourth floor and did not find noise to be of any concern. During our stay, a couple of minor issues with our room did arise. Both issues were resolved immediately, once we called the friendly front desk staff.
The Peacock Suites did an exemplary job taking care of my family during our recent stay. We are deeply grateful for their kindness and hard work. We would confidently recommend this hotel to any of our friends and family.
- Official Description (provided by the hotel):
- The Peacock Suites located walking distance from Disneyland(R) Park and the Anaheim Convention Center. Featuring spacious one bedroom accommodations which offer first class amenities and the utmost in comfort while staying in Anaheim. The property offers two whirlpool spas, a sparkling pool and a rooftop sundeck, perfect for working on your tan. In each of the suites you will find a refrigerator, a microwave oven, a coffee maker, iron and ironing board, hair dryer, CD/DVD player, and queen sleeper sofas in every living room. For guests convenience you can purchase attraction tickets from the front desk. Modern amenities, a great location, and first class services ensure a wonderful Anaheim vacation experience. Come experience the magic. ... more less
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- Also Known As:
- Peacock Hotel Anaheim
- Peacock Suites Anaheim