When in Anaheim, I usually book one of the cheap motels by Disney maingate, but I was travelling with my Mom so my partner strongly suggested I "find a hotel you'd like to take your 70-year-old mother to!"
I thought this place looked a little more upscale. It was twice the price, but... it's my Mom, right??! The room was great, 2 comfy queen beds in a separate bedroom, with a sleeper sofa to which I retreated if my Mom's snoring woke me up. The sleeper sofa was broken when we got there, and when we told the staff at the desk, they had it replaced right away. It was great having a little kitchen, and the room price included a decent buffet breakfast with hot (or at least warm) food, and they had different food items to choose from on different days. The outdoor pool and hot tub were nice, and the staff was absolutely fabulous -- one of the best things about this place. There is also a "social night" with free hot dogs and hamburgers, which is great if you like that sort of thing -- and they did offer to bring in veggie dogs or veggie patties for me, but we skipped it.
Overall, I thought it was a good place to stay, if a little pricey -- rooms are nice but a little faded. We could hear the people walking around upstairs from us -- not an issue if you get a 2nd-floor suite. The buildings and grounds are attractive and well-maintained. Location is good -- about a 15-minute walk to Disneyland, close to restaurants, bus stops, etc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 25, 2013
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Thank you for your review. I am glad that our one-bedroom suite was a great fit for you and your mom. I especially love that our staff was one of the best parts of your experience. Being warm and hospitable is important to us, and we are thrilled that we were able to fulfill that aspect of service to meet your needs.
I want to apologize for the sofa sleeper not being ready for use when you first attempted to use it. They receive heavy usage, and we certainly want to ensure that all of our items are in proper working condition. Thank you for making us aware of the issue right away so that we were able to provide an immediate solution for you.
Our evening social hour takes place from 5-7pm on Monday and Wednesday. We offer a complimentary nacho bar on Monday’s and a Bar-B-Q of hot dogs, hamburgers, potato salad and much more on Wednesday’s. We understand that we have a diverse group of guests that come to stay with us, so if anyone has any special dietary needs, such as a vegetarian option like you mentioned, please let us know ahead of time, and we are more than happy to provide these items for you to enjoy.
You briefly mentioned our room rates for your dates of stay. What people don’t usually realize at first glance is that there is value in our rates. We offer a complimentary hot buffet breakfast every morning to all guests, as well as complimentary on-site parking, and complimentary wireless internet. We are also one of the most popular hotels in the area, and are in the center of many popular Anaheim attractions, such as the Anaheim Convention Center, the Anaheim Sports Center, and of course Disneyland.
Thank you again for taking the time to tell us about your special visit with your mom. We hope that we made your stay memorable enough that we may see you again soon; whether you are alone, with your mom, or with the whole family!
Guest Service Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.