I don't normally write reviews, but our experience at this hotel was so bad, I feel it is my duty to warn any other would-be guests as to what we experienced at this hotel. We chose this hotel because it was close to Disneyland and affordable. In retrospect, I would have gladly paid more for a better hotel. First, we were expecting queen beds and arrived in our room to find small doubles. Not the end of the world, but I was sharing with my sister so it would have been nice to have the queen. Now I wasn't expecting five star quality, or brand new furnishings but this room felt dirty. The bathroom felt dirty. There was hair in the tub and on the floor (EW!!) and the room had a can't-quite-put-my-finger-on-it odor. The next morning, we had the buffet breakfast in their restaurant, Tivoli Gardens and this is where I found the hotel to be absolutely unacceptable. The oatmeal was empy, the waffle batter was empty and when I asked the attendant if she could refill them, she said she would get to it, but never did. We decided to just have cereal because we got tired of waiting and I took one bite of it and actually spit it back out into my bowl! The milk was warm! It tasted foul and when I brought it to the attendants attention, she said "sorry" then walked back into the kitchen and just left it there! Having some experience with the food service industry, I checked the yogurt and found that it too, was warm. I was appalled at the blatant lack of concern about their food safety! Food must be maintained at a proper temperature otherwise it becomes a hot bed for bacteria growth! Food Safety 101!! We couldn't even get rid of our dishes because there was no trash can available in the dining room so other guests actually began piling their dishes on a nearby table that had not yet been cleared. I decided to ask for a manager and when I voiced my concerns about the condition of our room and the health hazard that was their restaurant, I was once again given a "sorry" and an irritated that-all-you're-getting-from-me look. I was furious. Not only were the accommodations lacking and food unsafe, but the service I received was unacceptable. The one and only good thing I can say about this hotel is that it has a decent gift shop.
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- Also Known As:
- Clarion Hotel Anaheim Anaheim
- Clarion Anaheim
- Anaheim Clarion