We stayed here for two nights and had a very pleasant stay. The room was on the second floor in the back and very quiet and very clean. We arrived early (9:30 am) on our first day there and we were allowed to check in at that time because they had a room available. That was nice to get settled in and then walk over to Disneyland. The staff was knowledgeable and answered all of our questions regarding Disneyland (they sell the tickets there also), transportation, and places to eat. Very helpful. I would stay there again.

This hotel is conveniently located 2.5 blocks away from the entrance to Disneyland resort. With the distance, you can opt to take a shuttle or just walk. Restaurants are within walking distance. There are pizza place, subway, and Chinese fast food resto by the corner of Katella and Harbor.

The hotel itself participated in Disneyland good neighbor hotel program, which enable guests to purchase Disneyland Hopper passes at discounted price. It helps, especially since Disneyland charge you arm and leg at the ticket booth by the gate.

As for the hotel itself, good value. It's intended to be a family oriented hotel. Majority of guests who stay here were families. The building itself is old, but the owner seems to maintain it real well. We had good experience during our stay and did not experience trouble as other guests stated here.

My family and I stayed here in September. We had 6 adults and 2 kids in a 2 room suite. The rooms were decent sized and you can't beat the price. Located very close to Disneyland, the shuttle comes evey 30 minutes and its only about a 5 minute ride to the park. Check in was easy and the people were friendly.

Breakfast was coffee, juice, mini muffins and mini apples

Here's the problems: rooms were filthy. When we arrived there was gritty dirt on the bathroom counter and the carpet looked and smelled like it had never been cleaned. Kids went barefoot one time and feet were black. Found hair and dirt on the 'clean' towels. We found a random bottle of lotion on the ground and a beer can behind the nightstand. Rooms were musty and smelled like mildew and BO. Even with the great price and location we will never stay there again because we can't comfortably touch anything because its so dirty and gross

They gave us a free upgrade from a 2 queen with a sofa bed to a 3 queen bed room. That was nice.. The room was large enough the bathroom was a bit small....but here is the problem.

There was a fire in the heating unit in my bedroom while I was gone. So when I came back to my room to go to sleep there was no heat in my bedroom and the room smelled AWFUL.

I couldn't sleep in there because it smelled so bad and there was no heater..
The management didn't offer to help at all. I wound up staying with some people I just met because they had already heard what happened and offered me one of their beds.

In the morning I went to the office and explained that given the fact I couldn't sleep in the room that I paid for that I should have the rate discounted or the charge removed entirely. They charged me the full amount.

I don't feel this is appropriate. They didn't offer to move us to a different room after it happened and they just generally didn't seem to care at all that their faulty equipment caught on fire and scared the heck out of us. Now my luggage stinks like fire and I have to go on another trip with it smelling like that.... very dissapointed.