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“Defiantly would stay again!” 4 of 5 stars
Review of The Comfort Inn & Suites Anaheim, Disneyland Resort

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The Comfort Inn & Suites Anaheim, Disneyland Resort
2.5 of 5 Hotel   |   300 E Katella Ave, Anaheim, CA 92802   |  
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Ranked #25 of 115 Hotels in Anaheim
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Defiantly would stay again!”
4 of 5 stars Reviewed April 1, 2013

Myself and my partner stayed here for 8 nights and it was perfect. For the price you pay you defiantly get your moneys worth. We turned up a couple hours before check in and they let us straight in! It is a little bit on the outskirts of Anaheim, but you can catch the ART from the side of the hotel to Disneyland and where ever else you need to be. I would defiantly stay again!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,

Again we try to make sure each guest requests are meant. If we can we do your best to do just that. I am glad to see that yours were taken care of. I also am glad that when you come to this area again you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

I arrived an hour earlier then it said check in time was allowed, but they said they had a room ready and let me check in which was great, breakfast was good, free parking, liked fridge and micro in room, Bathroom could use slight redo, no ventilation for some reason.I didn't have any problems with staff.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,

Thank you for your comments. If we can we try to met all guest requests and needs. I am glad that your was meant. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 24, 2013

We had stayed here several times before and it was always adequate and a good value, so we were looking forward to staying here this past February 5-7. The room was fine, but our problem was with the very unprofessional manager. Our first day there, my husband found a $10 bill in the elevator. When we went to the front desk, all the manger could do was joke and ask my husband if he could go back to the elevator and look to see if there were any $20 bills. I asked if she needed our name or room number and she said no. On the last day when we were checking out, I figured I would check and see if anyone had claimed it, because if no one had, we felt it should be ours since we had been honest enough to turn it in. The person at the front desk went and got the manager, who grudgingly took two $5 bills out of the till (we had turned in a $10, so she had probably already spent it) and gave it to me with the following comment, "Well I was going to give it to the lady who works the breakfast because she works so hard, but that's okay"...and the comment was definitely delivered with an attitude. If she thinks that the lady who does the breakfast works so hard and deserves more money, then she should pay her more! Because of her unprofessional attitude, I called the Choice Rewards to complain. I was told someone from the hotel would get back to me to address the complaint, but I never heard from anyone. We are going to Anaheim in April for a Disneyland trip for my son's 9th birthday (we are annual pass holders), but we will be staying at the Ayres Hotel Anaheim, which is only about $25 more a night and RATED #1 on Trip Advisor!

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,

I understand that you had found money and wanted the rightful owner to have it back. When you came to the front desk to ask if any one had picked it up you were told no. You asked for it back and we gave it to you. There was no issue of not wanting you to have it or not. Our goal is make our guests feel comfortable. If you felt that was not the case, that was not our intent. All we did was just return the money to you. As for the 10 being switched to, too 5's the manager just grabbed what we had in the drawer. There was nothing meant by it. I hope this does clear things up. We do hope that whe you do decide to travel to our area that you will give us a call.
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Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 21, 2013

Great hotel, we arrived early approximately 9:00am and our room was available straight away.
Room is equipped with a empty fridge, microwave & a comfy bed.
Complimentary breakfast every morning- Such a large variety from eggs to waffles.
About a ten minute walk from the hotel to Disney Land.
Staff very friendly and helpful.
Would recommend!

Room Tip: Rooms facing the highway can be disturbing at night if you are a light sleeper
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,

Thank you for your comments. We try to make sure each guest arrives happy and leave happy. Our breakfast has really improved and thank you for acknowledging that. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed here for our last Disneyland trip back in October 2011. Again... It's clean, quiet & family friendly. The pool area was being renovated but we weren't around the hotel much since our visit was for Disneyland. I would recommend a can if visiting a nearby theme park as opposed to using the Disney shuttle, that was only change to this trips stay. It's more private, much faster and doesn't make multiple overly crowded stops to all the surrounding hotels to pick up other passengers. When we go again, we will stay again. :)

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,
Thank you for commenting about your recent stay with us. Sometimes the shuttle gets busy but there is also a taxi service to use that if you have more then 4 people is cost effective. The pool and spa is now open. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Ga.
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 11, 2013

We chose this hotel based on reviews, location, breakfast, and price. The front desk staff were welcoming and helpful. The breakfast was good. Our room was spotless. Bathrooms have been updated. Our room was on the 5th floor, and we could see the fireworks each evening without heading to the park!
The ART bus stop is right around the corner. Route 12 takes you to the parks. Garden Walk (lots of restaurants) is a short distance from the hotel.
We would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you so much for enjoying your stay and commenting about it. We work hard to keep the property clean and keep the guests happy. I am glad you got to see the fireworks and I hope you can come back in the summer to enjoy more fireworks and the pool.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yackandandah, Australia
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 4, 2013

A two night stay at this hotel was good value and fairly well placed for Disneyland visit. Easy to find and free parking. The receptionists were lovely, even called our room ten minutes after we were in to check all was well. First time that has ever happened. They went out of their way to make sure we had everything we wanted. No sign of any problems other reviewers had. No smells no malfunctioning bathrooms. Breakfast was pretty standard but it was included and was an adequate start to the day. The bed was comfortable and the bedding fresh. No complaints. It is not a five star hotel but good value in a very competitive market. A good twenty minute walk to Disneyland but in a good area and not sleepy. Close to good restaurants. All in all a good stay. No need to pay more unless you want to be closer.

Room Tip: There is a lift so go up a few floors to stay in quiet area. I asked for a quiet room in the booking...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you for commenting about your recent stay with us. I am glad to hear that it was pleasant and you found that it provided everything that you needed. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Comfort Inn & Suites Anaheim, Disneyland Resort

Address: 300 E Katella Ave, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Anaheim
#19 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Comfort Inn & Suites Anaheim, Disneyland Resort 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering Disney tickets at the front desk. ... more   less 
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Also Known As:
The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
The Comfort Inn And Suites Anaheim, Disneyland Resort
Comfort Inn Anaheim
Anaheim Comfort Inn

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