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“Great Hotel- Enjoyed our stay!” 4 of 5 stars
Review of The Comfort Inn & Suites Anaheim, Disneyland Resort

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The Comfort Inn & Suites Anaheim, Disneyland Resort
2.5 of 5 Hotel   |   300 E Katella Ave, Anaheim, CA 92802   |  
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Ranked #23 of 112 Hotels in Anaheim
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great Hotel- Enjoyed our stay!”
4 of 5 stars Reviewed March 21, 2013

Great hotel, we arrived early approximately 9:00am and our room was available straight away.
Room is equipped with a empty fridge, microwave & a comfy bed.
Complimentary breakfast every morning- Such a large variety from eggs to waffles.
About a ten minute walk from the hotel to Disney Land.
Staff very friendly and helpful.
Would recommend!

Room Tip: Rooms facing the highway can be disturbing at night if you are a light sleeper
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,

Thank you for your comments. We try to make sure each guest arrives happy and leave happy. Our breakfast has really improved and thank you for acknowledging that. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 reviews from our community

Traveler rating
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    47
    14
    19
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170
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
San Francisco, California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed here for our last Disneyland trip back in October 2011. Again... It's clean, quiet & family friendly. The pool area was being renovated but we weren't around the hotel much since our visit was for Disneyland. I would recommend a can if visiting a nearby theme park as opposed to using the Disney shuttle, that was only change to this trips stay. It's more private, much faster and doesn't make multiple overly crowded stops to all the surrounding hotels to pick up other passengers. When we go again, we will stay again. :)

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, April 11, 2013
Dear Guest,
Thank you for commenting about your recent stay with us. Sometimes the shuttle gets busy but there is also a taxi service to use that if you have more then 4 people is cost effective. The pool and spa is now open. We look forward to serving your future lodging needs.
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Marietta, Ga.
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 11, 2013

We chose this hotel based on reviews, location, breakfast, and price. The front desk staff were welcoming and helpful. The breakfast was good. Our room was spotless. Bathrooms have been updated. Our room was on the 5th floor, and we could see the fireworks each evening without heading to the park!
The ART bus stop is right around the corner. Route 12 takes you to the parks. Garden Walk (lots of restaurants) is a short distance from the hotel.
We would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you so much for enjoying your stay and commenting about it. We work hard to keep the property clean and keep the guests happy. I am glad you got to see the fireworks and I hope you can come back in the summer to enjoy more fireworks and the pool.
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Yackandandah, Australia
Top Contributor
89 reviews 89 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 4, 2013

A two night stay at this hotel was good value and fairly well placed for Disneyland visit. Easy to find and free parking. The receptionists were lovely, even called our room ten minutes after we were in to check all was well. First time that has ever happened. They went out of their way to make sure we had everything we wanted. No sign of any problems other reviewers had. No smells no malfunctioning bathrooms. Breakfast was pretty standard but it was included and was an adequate start to the day. The bed was comfortable and the bedding fresh. No complaints. It is not a five star hotel but good value in a very competitive market. A good twenty minute walk to Disneyland but in a good area and not sleepy. Close to good restaurants. All in all a good stay. No need to pay more unless you want to be closer.

Room Tip: There is a lift so go up a few floors to stay in quiet area. I asked for a quiet room in the booking...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you for commenting about your recent stay with us. I am glad to hear that it was pleasant and you found that it provided everything that you needed. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Felton, California, United States
1 review
5 of 5 stars Reviewed March 2, 2013

I couldn't be more impressed with the accommodations and staff at the Disneyland Hotel. The grounds were beautiful, the pools fun for the kids. The location was the best part of this hotel. I would go back again!

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you for staying with us and commenting about how wonderful your stay was. We work hard throughout the property to ensure that it looks great. Thank you and we can’t wait to serve your future lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battle Creek, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2013

Being so close to Disney I was afraid it'd be swarming with noisy kids, but it was very quiet and not very busy when we stayed. I very much enjoyed my stay here. The rooms were very nice, clean and quiet, much better than I expected. Very good selection for the continental breakfast too. I would definitely recommend staying here.

Room Tip: Choose a room away from the highway. Ours faced the parking lot and it was very quiet.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear guest,
Thank you so much for commenting on how wonderful your stay was and that it was beyond your expectations. We want our guests to leave happy and wanting to come back. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 13, 2013

The furniture and rooms were old and dingey from the carpets to the chairs to the curtains but Im not to big of a hotel snob so I was willing to overlook some things however; the front desk clerk quoted us a room price without taxes when I booked the room over the phone. I asked specifically what the total price of the room would be taxes included and she stated the room price only. When we checked our card statement we noticed the additional money. I asked to speak to a manager over the phone and explained the situation. I explained to the manager that I understood that the clerk made a mistake when quoting the room price but I expected the original price that I agreed upon over the phone to be honored. The manager proceeded to lose her temper and tell me "well she meant to tell you the total price!". I also explained that we were never informed that the pool and hot tub were out of service when we booked the room a week prior. I explained to her that we pick places with a heated pool because our daughter loves to swim. She replied the "price is the price" and we should have been told about the pool but she wasnt going to honor the original price or compensate us for the inconvienance of not being able to use the pool. She told us if we didnt like it to leave (by this time she was so flustered and angry that she couldnt even formulate proper phrases). We checked out and have been attempting to file a complaint since. PLEASE do your research before you give this hotel your money, there are many other hotels in the area with properly trained managers whose rooms are much newer and cleaner for the same rates. I have honestly never dealt with such a lack of professionalism in the hospitality industry and I travel frequently.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, February 15, 2013
Dear Guest,

All of our guests are told the same thing. We always quote with the words plus tax. That goes for all guests. As for your stay no one had gotten angry with any one and as a guest of the property we explained everything in detail about rates and the situation. When you checked out again you were told the same thing by the same person whom you talked to on the phone in a clear and very calm voice. Since it is off season this is the best time to fix the pool that was maindated by the city. We are doing our best to improve the inside outside of the property. We have updated the bedding and breakfast. Guests love it here. As you can see below we strive very hard to make our guests happy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Comfort Inn & Suites Anaheim, Disneyland Resort

Address: 300 E Katella Ave, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Anaheim
#21 Family Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Comfort Inn & Suites Anaheim, Disneyland Resort 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering exciting Disneyland vacation packages. ... more   less 
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Also Known As:
The Comfort Inn And Suites Anaheim, Disneyland Resort
The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
Comfort Inn Anaheim
Anaheim Comfort Inn

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