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“Clean, Comfortable and Affordable” 4 of 5 stars
Review of The Comfort Inn & Suites Anaheim, Disneyland Resort

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The Comfort Inn & Suites Anaheim, Disneyland Resort
2.5 of 5 Hotel   |   300 E Katella Ave, Anaheim, CA 92802   |  
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Ranked #23 of 112 Hotels in Anaheim
Los Angeles
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“Clean, Comfortable and Affordable”
4 of 5 stars Reviewed January 16, 2013

We visit the parks regularly and look for good but affordable places to stay that are close but not necessarily in walking distance. This is a great place to stay just outside of walking distance from the parks. (it is in walking distance to Anaheim Garden Walk with shops and good restaurants, Cheesecake Factory, PF Changs, Bubba Gump Shrimp Co., McCormick and Schmick Steaks etc.) The hotel does not look impressive from the outside, but it is clean and comfortable and the staff was pleasant. The beds were comfortable, the TV and desk, bathroom and furniture were all up to date and the free WiFi was good. The added bonus in the rooms was the small fridge and microwave. Previous reviews have said that the AC units are loud, they might be (no central air)... we didn't need to use them visiting in January, but the windows open so we used them for a little fresh air. Based on previous reviews, we asked for a room facing away from the freeway and noise was not a problem.

In my opinion, the free breakfast was a little below the standard of what you normally get in these types of hotels. But it served the purpose to get some food in the kids before a day at the park and it was free so it was worth every penny. We didn't use the small pool, but it looked clean and well kept. Parking was an issue towards the night as the parking spaces filled up quickly. People made creative ways to park, but management was ok with it.

If you need a play to stay for a few nights or a weekend sports tournament, business, or just to sleep while not at the park, this place is not spectacular but it certainly does not disappoint. It's a good affordable option, clean and up to date. We had no problems and enjoyed our stay and will probably stay here again.

Room Tip: Request a room not facing the freeway to avoid extra noise.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
I really like all that you had to say about us and I appreciate you taking time out and commenting about us. Our pool in better now and I hope you can come in the summer to experience it. We look forward to seeing you soon hopefully in the summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Benton City, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 14, 2013

We stayed here for five nights and enjoyed it. The check in process was fast and the fron desk staff was very friendly and knowledgable of the area. The breakfast was the same for our entire stay, sausage, patty type eggs, donuts, sweet rolls, cereal, waffles, and more. Still very tasty and great that it was included in our already reasonable priced room, along with free internet and parking. Parking never seemed to be an issue with us. always seemed to be open spaces. The room was very clean and comfortable. We will definately be staying here again.

Room Tip: We reserved a city view room and asked for the top floor. Had a wonderful view of the Disneyland fi...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear guest,

I am thrilled to hear that you had a wonderful stay with us and will be coming back. We work hard to insure our guests have a wonderful stay. Thank you so much and we will keep an eye out for you.
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Dublin, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2013

We stayed there for 5 days and 4 nights and cost us approx $106 a night. Its about 6 blocks from Disneyland which was convenient. Checked in at 11pm and was serviced by a rude staff member who argued with us about our AAA discount. Breakfast is part of the deal and consisted of cereals, some breads, waffles, basic fruit, and "egg mcmuffin" type sausages and eggs (microwaved packages).Breakfast only served till 930am during weekdays, 10am on weekends. Beds were comfortable but heaters very loud and noisy. Pool and spa was fine but we did not expect much since most of our time was spent at Disneyland not the hotel. Daytime staff helpful and courteous. Parking free but limited as it filled up quickly, wi-fi also free. Coffee available all day. Recommend for families on budget who want to stay close to Disneyland.

Room Tip: Higher floors have less noise
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you for taking time out to comment about your stay with us. I see that for the most part your stay was a good one and that you would recommend others to come to us. We hope to see you soon.
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Melbourne, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 12, 2013

We enjoyed our stay here, the room was fine, beds comfortable. It was a bit of a walk to Disneyland but we didn't mind as we don't have small children. Breakfast was great . A good cheaper alternative than the precinct motels

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
I am glad to hear that you enjoyed your stay and found the hotel meant with your expectations. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blythe, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 11, 2013

Found what appeared to be a camera in the room, called front desk to complain. staff was unable to explain what the device was for and then became very rude and unprofessional with me when i told them i was not comfortable staying there, was told i would not be given any kind of refund if i left.

Room Tip: I have never had such a horrible experience and would not recommend staying here!
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 22, 2013
Dear Guest,
You were told clearly by the front desk that the devise was for the remote. It is true that the remote works without that devise only if you are right in front of the television. The devise is needed if you try to use the remote anywhere else in the room. You had checked into your room at 2:30 and didn’t report an issue until 10 at night for those reasons and after explaining to you what the devise was and offering you to talk to the cable company we would not refund. It doesn’t matter as you claim to have not gone to your room you right away or not as for our records it shows you had the room for at least 9 hours before you mentioned the issue. We offered you a discount for your concerns and we felt that was satisfactory to the issue you had. We have owned this property for many years and have never had an issue like this before. I assure you that you were explained in detail in many different ways and that we did our utmost professional job to satisfy you and to make you comfortable.
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North Carolina
Top Contributor
66 reviews 66 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 23, 2012

As a Choice Hotel member, we usually stay at Comfort Suites while on our vacations. Our stay couldn't have been better. Our flight got in very early, and we arrived at the hotel around 11am. They put us in a room immediately, and we took showers and went to DisneyLand. Breakfast was the same both days, but it was fine. "Pancake" eggs, bacon, "make your own" waffles, cereal, boiled eggs, orange juice, apple juice, milk, coffee, danish, doughnuts, and several other things. Used the internet computer room, that was convienent. Room was nice, and smelled good. Property seemed safe, and staff was friendly. Walked across the street to Del Taco for a cheap taco. If you use the ART transportation to Disney, make sure you get a ticket before you get on the bus. We got on the bus, and the lady said we could only purchase a one way ticket. So if you get an all day ticket at a kiosk, you can save a buck or two.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 11, 2013
Dear Valued Guest,
Thank you for your recent stay with us. We appreciate when guests tell us about their experiences at the hotel. The feedback really helps us to continue to work hard and to keep our guests happy. I am glad to hear that you were very happy and we look forward to seeing you soon.
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san diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2012

Very clean, friendly staff, this was a very nice hotel definetely excedded my expectations of a Comfort Inn. I will make sure to stay their when I go back to the area. Very very nice hotel!!!!! Hotel is also VERY close to Disneyland...perfect location to stay at when going to disney with the family.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 11, 2013
Dear valued Guest,
Thank you for taking time to comment on your recent stay with us. Our hotel is located in a great spot that puts us in the middle of all the surrounding events. I am pleased that you found the hotel to be better then what you had thought and that we are doing a great job on insuring guests happiness. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Comfort Inn & Suites Anaheim, Disneyland Resort

Address: 300 E Katella Ave, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Anaheim
#18 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Comfort Inn & Suites Anaheim, Disneyland Resort 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering exciting Disneyland vacation packages. ... more   less 
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Also Known As:
The Comfort Inn And Suites Anaheim, Disneyland Resort
The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
Comfort Inn Anaheim
Anaheim Comfort Inn

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