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“Great place to stay” 4 of 5 stars
Review of The Comfort Inn & Suites Anaheim, Disneyland Resort

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The Comfort Inn & Suites Anaheim, Disneyland Resort
2.5 of 5 Hotel   |   300 E Katella Ave, Anaheim, CA 92802   |  
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Ranked #21 of 112 Hotels in Anaheim
Benton City, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great place to stay”
4 of 5 stars Reviewed January 14, 2013

We stayed here for five nights and enjoyed it. The check in process was fast and the fron desk staff was very friendly and knowledgable of the area. The breakfast was the same for our entire stay, sausage, patty type eggs, donuts, sweet rolls, cereal, waffles, and more. Still very tasty and great that it was included in our already reasonable priced room, along with free internet and parking. Parking never seemed to be an issue with us. always seemed to be open spaces. The room was very clean and comfortable. We will definately be staying here again.

Room Tip: We reserved a city view room and asked for the top floor. Had a wonderful view of the Disneyland fi...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear guest,

I am thrilled to hear that you had a wonderful stay with us and will be coming back. We work hard to insure our guests have a wonderful stay. Thank you so much and we will keep an eye out for you.
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360 reviews from our community

Traveler rating
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    13
    18
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159
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2013

We stayed there for 5 days and 4 nights and cost us approx $106 a night. Its about 6 blocks from Disneyland which was convenient. Checked in at 11pm and was serviced by a rude staff member who argued with us about our AAA discount. Breakfast is part of the deal and consisted of cereals, some breads, waffles, basic fruit, and "egg mcmuffin" type sausages and eggs (microwaved packages).Breakfast only served till 930am during weekdays, 10am on weekends. Beds were comfortable but heaters very loud and noisy. Pool and spa was fine but we did not expect much since most of our time was spent at Disneyland not the hotel. Daytime staff helpful and courteous. Parking free but limited as it filled up quickly, wi-fi also free. Coffee available all day. Recommend for families on budget who want to stay close to Disneyland.

Room Tip: Higher floors have less noise
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
Thank you for taking time out to comment about your stay with us. I see that for the most part your stay was a good one and that you would recommend others to come to us. We hope to see you soon.
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Melbourne, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 12, 2013

We enjoyed our stay here, the room was fine, beds comfortable. It was a bit of a walk to Disneyland but we didn't mind as we don't have small children. Breakfast was great . A good cheaper alternative than the precinct motels

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, March 12, 2013
Dear Guest,
I am glad to hear that you enjoyed your stay and found the hotel meant with your expectations. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blythe, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 11, 2013

Found what appeared to be a camera in the room, called front desk to complain. staff was unable to explain what the device was for and then became very rude and unprofessional with me when i told them i was not comfortable staying there, was told i would not be given any kind of refund if i left.

Room Tip: I have never had such a horrible experience and would not recommend staying here!
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 22, 2013
Dear Guest,
You were told clearly by the front desk that the devise was for the remote. It is true that the remote works without that devise only if you are right in front of the television. The devise is needed if you try to use the remote anywhere else in the room. You had checked into your room at 2:30 and didn’t report an issue until 10 at night for those reasons and after explaining to you what the devise was and offering you to talk to the cable company we would not refund. It doesn’t matter as you claim to have not gone to your room you right away or not as for our records it shows you had the room for at least 9 hours before you mentioned the issue. We offered you a discount for your concerns and we felt that was satisfactory to the issue you had. We have owned this property for many years and have never had an issue like this before. I assure you that you were explained in detail in many different ways and that we did our utmost professional job to satisfy you and to make you comfortable.
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North Carolina
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed December 23, 2012

As a Choice Hotel member, we usually stay at Comfort Suites while on our vacations. Our stay couldn't have been better. Our flight got in very early, and we arrived at the hotel around 11am. They put us in a room immediately, and we took showers and went to DisneyLand. Breakfast was the same both days, but it was fine. "Pancake" eggs, bacon, "make your own" waffles, cereal, boiled eggs, orange juice, apple juice, milk, coffee, danish, doughnuts, and several other things. Used the internet computer room, that was convienent. Room was nice, and smelled good. Property seemed safe, and staff was friendly. Walked across the street to Del Taco for a cheap taco. If you use the ART transportation to Disney, make sure you get a ticket before you get on the bus. We got on the bus, and the lady said we could only purchase a one way ticket. So if you get an all day ticket at a kiosk, you can save a buck or two.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 11, 2013
Dear Valued Guest,
Thank you for your recent stay with us. We appreciate when guests tell us about their experiences at the hotel. The feedback really helps us to continue to work hard and to keep our guests happy. I am glad to hear that you were very happy and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2012

Very clean, friendly staff, this was a very nice hotel definetely excedded my expectations of a Comfort Inn. I will make sure to stay their when I go back to the area. Very very nice hotel!!!!! Hotel is also VERY close to Disneyland...perfect location to stay at when going to disney with the family.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 11, 2013
Dear valued Guest,
Thank you for taking time to comment on your recent stay with us. Our hotel is located in a great spot that puts us in the middle of all the surrounding events. I am pleased that you found the hotel to be better then what you had thought and that we are doing a great job on insuring guests happiness. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed December 10, 2012

We were very pleased with our stay here at the Comfort Inn at 300 E Katella. Perfect location for us. Clean and comfortable. Fridge and microwave came in handy, helpful and useful. Prestine bathroom for an awesome bathing after a long days adventure and the beds! Whoa and wow what comfort because each night we stayed we went out like a light once our heads hit those pillows. No disappointment/s.

Room Tip: If your looking for good value for you money along with cleanliness and traveling with family, frien...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, January 11, 2013
Dear valued Guest,

Thank you for your stay with us and your comments about your stay. I am glad to hear that the hotel meant with all your needs and that you slept well. We look forward to serving your future lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Comfort Inn & Suites Anaheim, Disneyland Resort

Address: 300 E Katella Ave, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Anaheim
#19 Family Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Comfort Inn & Suites Anaheim, Disneyland Resort 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering exciting Disneyland vacation packages. ... more   less 
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Also Known As:
The Comfort Inn And Suites Anaheim, Disneyland Resort
The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
Comfort Inn Anaheim
Anaheim Comfort Inn

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