This hotel is in a great location near Disneyland, but that's its ONLY redeeming quality.
The staff is RUDE and not helpful at all-the breakfast attendant gave attitude if she was asked to do something crazy like to please refill the coffeepot which was empty, and the front desk staff wasn't much better. They too had attitude, and weren't even helpful in pointing out the location for the ART shuttle stop, just pointing to the right and saying it was "over there." Thank you that's very helpful, because "over there" couldn't be anywhere to the right of the hotel or anything like that.
We returned early from the parks the second day around 4:00 to find our room still had not been cleaned, even though the maid had been directly next door when we left around 10:00 that morning. We were disgusted that our room still had not been touched.
The breakfast is disgusting-the cereal is stale, the milk is warm, and there isn't much selection in food. The breakfast area is also very small, with only about 8 tiny tables, which isn't convenient in a completely packed hotel (that has far more than 8 rooms). And to add to how delicious breakfast was, our last morning there, some bugs began crawling on ourr table. Yummy...just what we wanted with our breakfast.
Overall, not a pleasant stay, in hindsight, if we hadn't booked advanced purchase we would have just taken our money and gone to one of the other 100 hotels in the immediate area. This was not worth the stay.
- Official Description (provided by the hotel):
- The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering Disney tickets at the front desk. ... more less
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- Also Known As:
- The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
- The Comfort Inn And Suites Anaheim, Disneyland Resort
- Comfort Inn Anaheim
- Anaheim Comfort Inn