Although I did not stay at this hotel, the hotel charged me for 2 nights on my credit card for 2 different reservations. If you reserve at this hotel, then cancel, make sure you get the person's name you cancelled with. I HAVE NEVER IN MY LIFE BEEN CHARGED FOR A CANCELLED HOTEL! TWICE!!!That is AWFUL customer service, and I will NEVER stay or recommend this hotel to anyone. Again, reserve at your own risk.