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“Great staff and comfortable room!” 4 of 5 stars
Review of BEST WESTERN PLUS Pavilions

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BEST WESTERN PLUS Pavilions
2.5 of 5 Hotel   |   1176 W. Katella Ave, Anaheim, CA 92802   |  
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Ranked #37 of 111 hotels in Anaheim
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Great staff and comfortable room!”
4 of 5 stars Reviewed January 12, 2013

I chose this place as my base for my 4 day visit to Disneyland. First things first, all the front desk staff were amazing! Super friendly, up for a chat and always happy to help. Genuinely nice people. Another pro is that the ART shuttle to Disneyland is right outside and you can buy your ticket from the front desk - $12 for 3 day pass. They also provide luggage storage which was really helpful for me. There is a Denny's across the driveway as well. The only minor downside is that if you don't have a car it can be a bit of walk to get good food if you don't want Denny's or pizza around the corner. Though there was a convenience store for snacks and ATM. Overall, great experience! I just usually ate around Disneyland or in Downtown Disney before going back to the hotel. Again, big mention to the front desk staff! The best I've encountered in my trip across the USA so far.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, January 28, 2013
We would like to thank you for being our guest, and we are pleased to read you did enjoy your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

When planning our Disneyland vacation we looked at many different hotel. We decided since we didn't plan to be in the room very often to try and find an inexpensive yet nice place to sleep. That's what we got here. The price for New Year's Eve was the best in comparison to surrounding hotels. The room was very clean with comfy beds and a few extras. Since hotel parking is free, we walked to and from the park everyday. Cutting through the Disneyland employee parking lot (right across the street) and then cutting through the Disney Grand Californian hotel it took us about 15 minutes. We also got to watch the fireworks from our hotel room. Lastly, our kiddos got to eat one free meal a day at the Denny's that shares a parking lot. Not the greatest Denny's, but free kids meals are free and the staff is friendly. So all and all, when we plan our next trip, this will be where we lay our head at night.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, January 10, 2013
We would like to thank your for your patronage, we are glad to know you enjoyed your time, and we do hope to see you again when your travels bring you back to the Anaheim Resort Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 8, 2012

This is a convenient hotel for the Conference Center at the Disneyland Hotel, and also Downtown Disney. The shortest approx. 8 minute walking route to the Conference Center is through a parking lot, towards the Frontierland Hotel (this route does not appear in Google Maps!). The nearby convenience/liquor store, inexpensive Mexican restaurant, and nice Italian restaurant were good. All the hotel staff were exceptionally helpful and friendly.

Downsides: in my room, the WiFi was spotty, particularly during the evening peak. The in-room coffee was restocked everyday, but unfortunately the coffee maker didn't make strong coffee -- I steeped my coffee like tea, using the coffee bag.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, December 10, 2012
On behalf of the staff, we would all like to thank you for your patronage. We do appreciate your comments. We do hope to see you again when your travels bring your back to the Anaheim Resort Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2012

The Best Western Pavilions in Anaheim is excellent for a reasonably-priced hotel,
very clean and the staff are friendly and helpful. There is a bus stop
right outside with regular buses to Disneyland and around Anaheim, and a
well-stocked grocery store and good cheap Mexican restaurant right
beside the hotel, so we would definitely recommend this hotel for budget
travellers.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, December 7, 2012
We would like to thank you for your comments in regards to your stay with us at the Best Western Plus Pavilions. We are pleased to know you enjoyed your stay with us. We do hope to see you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2012

While visiting Disneyland we stayed here with friends who absoluetly loved the famliy room with four beds. The check in was friendly as was the check out, our room was clean and well maintained, the grounds were super clean and well manacured. Although this is an older property you can tell the owners and the staff take great pride in their hotel. Obviously money is put back into this property as it truly shows. We stayed at two other hotels in the Disney area during this stay and this hotel by far had the best pool area.I would certainly recommend this hotel to friends and family and definately would return. Thanks for a great stay.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, November 27, 2012
We are so pleased to read you enjoyed your stay with us. We want to thank you for your patronage and we hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC Canada
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 4, 2012

This is a good choice for Disneyland travelers who want to be close enough to walk to the Park. This hotel is a large two story property comprised of several buildings. The pool area is nice and clean. The room was well appointed and the air conditioning was not too loud. For a good price you cannot beat this property. The staff were pleasant and lots of parking. For the four days we were at the park we did not move the car once. This hotel is close to Disneyland Drive where all the Disneyland hotels are located. You can enter Downtown Disney and the California Adventure Park through the Grand Californian Hotel. It saves you the long walk to the Main Disneyland Gate. It is not fancy and there is no breakfast but for a cheap stay near the parks you cannot beat this hotel. There is a Denny's Restaurant on the Parking lot.

Room Tip: They say they have laundry facilities but it's actually up the street at their sister property...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at BEST WESTERN PLUS Pavilions, responded to this review, November 6, 2012
On behalf of the staff and management, I would like to thank you for your patronage. We are pleased to read you enjoyed your time while here. We do look forward to having you as our guest again when your travels bring you back to the Anaheim Resort Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Pavilions

Address: 1176 W. Katella Ave, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Pavilions 2.5*
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Also Known As:
Best Western Plus Pavilions Hotel Anaheim
Best Western Hotel Pavilions
Best Western Anaheim
Best Western Pavilions Anaheim
Anaheim Best Western

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