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“Bad for business travel” 1 of 5 stars
Review of BEST WESTERN PLUS Stovall's Inn

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BEST WESTERN PLUS Stovall's Inn
2.5 of 5 Hotel   |   1110 West Katella Ave., Anaheim, CA 92802   |  
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Ranked #27 of 115 Hotels in Anaheim
Portland, Oregon, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Bad for business travel”
1 of 5 stars Reviewed March 8, 2014

Staying here currently for a dTradeshow. Wireless is spotty at best, phone doesn't work (can use my mobile), an bathroom smells of urine. Also TV is broken and the workout room is still under repair from a year ago. You can use the gym down near their sister property which is easily found next to the liquor store and head shop.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your business. We have taken care of any internet issues that we had pending. We are about a 5 minute to the Anaheim Convention Center. We hope to see you again soon!
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1,425 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed March 8, 2014

First of all, this hotel offered one of the cleanest rooms I have ever stayed in. I am a stickler for looking to find anything dirt or yuck related in hotels, and I literally found nothing amiss, and everything exceeded my expectations (with the one exception being the air conditioner, with works fine, but was a bit old and grimy). Our room looked to be newly refurbished, and was very clean even on our second and third day after servicing. Hotel staff were generally friendly and helpful. The breakfast isn't fabulous - it's standard "hot continental" with fruit, cereal, milk, yogurt, breads and pastries (though these were usually gone by the time we were downstairs, around 8-9am), orange juice, apple juice, waffles, eggs (powdered/scrambled) and sometimes bacon and/or potatoes. The breakfast area is understaffed, particularly on weekend when it's crazy in there, and the coffee isn't great, but it was fine enough for a free breakfast. The rooms are smaller than average (as to be expected, given the history of the hotel), though the bathroom area is larger than average for sure.

It's hard to beat how close this hotel is to the Disneyland/DCA entrances (via Downtown Disney path), particularly for the price (we booked on a discount website, but ended up with a second floor room with a view of DCA). I would absolutely stay here again.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your review. We appreciate your business. We are about a 5-10 minute walk to Disneyland and the California Adventure through Downtown Disney. We are happy to hear that you loved our property. We hope to see you again!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

The hotel had issues with fixing burnt out lightbulbs and not informing guests when making reservations or checking in that their internet service was down...and stayed down for at least 5 days that I know of. Also the coffee at breakfast was pretty close to sludge.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your review. We appreciate your business. We did have a problem with the internet. It was something out of our control. The fiber was cut at a different location and we were one of the properties that suffered. We tried our best to help this situation but unfortunately it took longer than expected. We hope that you come and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newcastle, nsw
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 5, 2014

within walking distance to Disneyland, which was great. awesome staff. the restaurant next door was really good and cheap. the included breakfast that the motel gave us was ok for one or two breakfasts, but not enough to keep interested for a week long stay. very basic. the room was plenty big enough and clean. the wifi was poor range, but the one in the restaurant was where we seemed to use it mostly anyway

Room Tip: top floor cuts out some noise from the carpark and street traffic
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your review. We appreciate your business. I will make sure and tell the staff to keep up the great work. We hope to see you guys soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 2, 2014

Hi we stayed here the first night we got all bit up by bed bugs than they moved us and we got bit up in that room to the bites are vary inchy and all they did for us was gave us half our money back it was the worst place we stayed at don't stay there

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltham Abbey, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 2, 2014

The hotel was picked for its closeness to the Convention Center. It is also close to Disney. Pretty good all round but let down by its wifi which was down all week - no good at all for business guests - and yet the staff consistently hid the extent of the failure. I would have moved hotels if I had known how bad it was going to be as I had a lot to do that simply was not done. The breakfast was barely adequate, the worst I have encountered in 20 years of Best Westerns. The bed was good and I guess I could highly recommend it but for that failure of trust between me and the staff over the wifi.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your review. We are about a 5 minute walk to the Anaheim Convention Center. The wifi being down was unexpected. We were hoping that the company would bring it up as fast as possible. Unfortunately it took longer than we thought. We hope that you give us another opportunity to serve you with legendary service.
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Phoenix, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 1, 2014

Stayed three nights for a convention. Booked this place because of complimentary wifi which was needed to deal with customers at convention. Wifi inop throughout stay. Nothing but excuses from staff. Unacceptable. Place is very clean but dated. Caters to the Disneyland crowd for sure. Thought parking was complimentary but found out it was not. Next time I'll stay someplace nicer and away from Disneyland. I'll drive to convention center if I have to.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StovallsManager, Public Relations Manager at BEST WESTERN PLUS Stovall's Inn, responded to this review, April 27, 2014
Thank you for your review. We are about a 5 minute walk to the Anaheim Convention Center. We understand that the wifi is very important. The fiber was cut in a different location and unfortunately we were affected by it. We tried for the company to get it up as soon as possible but it took longer than expected. We hope that you give us another opportunity to serve you with legendary service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Stovall's Inn

Address: 1110 West Katella Ave., Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Anaheim
#21 Romantic Hotel in Anaheim
#22 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Stovall's Inn 2.5*
Number of rooms: 290
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Also Known As:
Best Western Plus Stovall`s Hotel Anaheim
Best Western Stovalls Hotel
Best Western Anaheim
Anaheim Best Western

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