I stay at a lot of Best Westerns since I'm a Gold Elite member of their Gold Crown Club so I know what to expect from a typical Best Western. I thought this hotel was a very good value for the money. I stayed there for one night because I was attending a conference at the Sheraton up the street and the Sheraton cost almost twice as much. With tax I paid $111 for the Best Western.

The room was a king and was large with a large bathroom. The bathroom, however, did not have a toilet paper holder. There was just a roll sitting on the top of the toilet. I also had a problem getting the sink stopper to come back up after I finished shaving. The wireless Internet worked like a charm and there were plenty of channels on TV. The room had a fridge and microwave. Unlike some reviewers, I found the overall room, including the carpet, to be clean (and I pay attention to that).

The complaints about the breakfast area by other posters are pretty accurate. Despite this being a few blocks from Disneyland there were no kid-friendly options, not even sugar-laden cereal, not that it mattered since there was no milk. I ate a dry bowl of Cheerios. The coffee was bad, almost as bad as the in-room coffee (if that's at all possible). Fortunately there are several restaurants within a block's walk, including Denny's, Bakers Square, Carl's Jr, and Taco Bell.

I had no problems with parking, in fact they let me keep my car there for several hours after I checked out so I could walk to my meeting at the Sheraton (where they charge $17 to park). The checkin and checkout was painless and the staff was friendly.

We booked through Disney.com and hotel was listed as "Good Neighbor" hotel. Disney should reconsider this. The room rate was over the top. We stayed one extra day and got charged $172 for the one night. The sofa bed was not usable for sleep. The mattress was too thin and stained to even want to use. One queen bed had a double box spring and a queen mattress (which keep slipping off the bed). The towels in the room felt like you were using sand paper to dry with. The Family Suite - kids couldn't even see the TV unless they sat on the sofa bed couch. Carpets were dirty and you had to leave your shoes on or get nasty feet. During the stay we killed no less than three cockroaches and two spiders in the room. We got put in room 127 two doors down on ground floor from breakfast buffett. We were waken up every morning at 6:30 am from all the noise of kids running to breakfast. We were kept awake at night from all the running around in rooms upstairs until after midnight. Parking spots are too small. This is a "family" hotel and most families have minivans or SUV's. The spots are too small to accomodate these vehicles and everyone ends up over the line. This leaves not enough parking spots. Two nights there was a hotel employee in the parking lot instructing people to park in fire zones, etc. We never even went to the pool or hot tub as we expected it to be as bad as the room, parking and breakfast. Driving by each day, it lived up to our expectations - nasty! The breakfast buffett was a disappointment. No cereal that children would eat - not even fruit loops. Always ran out of milk and took too long to refill. Requests to refill milk or fruit or any items that ran out was met with a blank stare from the employees who were working in the breakfast buffett. Pastries were at least one day old - never fresh. Fruit was soft mushy apples or green bananas. Toasters had to be done twice or more to even toast the bread. Orange juice tasted like powdered tang. Thank goodness, we brought our own cereal, purchased our own milk and only had to use the spoons and bowls for the kids cereal. The outside of the hotel appeared to be dirty. There was a piece of pizza on the ground outside of our room door and it stayed there for the duration of our stay which was for 5 nights. Any complaints made to the management was met with shoulder shrugs or acknowledgements that they knew but couldn't do anything about it. If we had not booked on line through Disney and paid prior to the trip, we would have looked for another place to stay. The fact that Disneyland acknowledges this hotel as a "good neighbor hotel" is definately misleading.

We were disappointed with the two room suite we booked for our visit to Disneyland. While the room was just "adequate" the decor was outdated and the carpets were very dirty. Walking in socks was definately not possible unless they were the colour black. The chair in the room was also covered with visible stains.

Upon arrival we had an ample supply of towels, however on both the second and third days the face cloths were not replenished. We had to attend to the front desk for replacements. The coffee supply and the cups were also not replaced during our stay although this was just a minor inconvenience. The non replacement of face cloths was the most inconvenient as we had two toddlers with us.

The continental breakfast was adequete however two of the three toasters never worked during our stay even though other guests complained to the hotel staff. Surely they could not expect one toaster to service so many people.

Would I stay there again? - It's doubtful.

good for the price. here are the highlights of the kids suite-
space - the room is very spacious. if you have little ones, then it's great for crawling. the bunkbeds give more floor space.
cleanliness - very clean
parking- very limited. the parking space is surrounded by the rooms. there weren't anymore spaces so we left our key with the front desk and double parked. the only problem with this is that we were on the first floor, and right when you step out the front door is a parked car. it gets very noisy in the morning.

the room was better than i thought for a good price. we have 3 children so it was more than enough space. cons: airconditioning is the kids room, so it's colder than the other bedroom. the parking is bad. pros: decent pricing, microwave and fridge ... and big.