Ok, I have stayed here once before and we liked it- clean, close enough to the park... so we booked another stay. When we showed up, they informed us at the front desk that there would be no running water in the morning. They said it would be out from 10-5. Uh, no. I have 3 kids under the age of 4. I need running water. Until the very end of my stay. This is not ok.
Mind you- we arn't talking about a broken hair dryer or a missing TV remote. We're talking about WATER.
I told them that I would have to stay at a different hotel and could they please cancel my reservation. Sure! For a $15 cancellation fee. Soooo... I have to find another a hotel hat has running water, at 10:30 at night, with 3 screaming kids in the car- AND I get to pay the Travelodge $15 for the favor?
VICTOR at the front desk was beyond rude. He really could care less that I was upset about this. It was like the company taught him that no matter what- he was to get that $15 at all costs. He was cocky and had a "This happens 25 times a day- this is how we make our numbers here at the Travelodge on Ball Road" kind of attitude.
I had to dispute the $15 charge with my credit card company. I get it- hotels have maintence to do. Sometimes the water has to be shut off. But DISCLOSE that information when the reservation is MADE so that people who want to be checked out by 10:00am can chose to stay there. That's why I will never book another room at this place- they don't tell you the full story until you show up. Noooooo good.
- Official Description (provided by the hotel):
- Travelodge Anaheim on Disneyland Drive is located within walking distance of the Disneyland Resort which includes Disneyland, Disney’s California Adventure and the Downtown Disney District. Conveniently located off the 5 freeway.Enjoy convenient access to all popular attractions, including Knotts Berry Farm, Laguna and Newport Beaches, and South Coast Plaza for shopping, movie theaters, and restaurants.Located nearby the Travelodge Anaheim hotel / motel, is the home field of the Anaheim Angels as well as the famous Arrowhead Pond Arena.Our Anaheim hotel boasts a first class view of the Disneyland fireworks display, you can relax and enjoy the typical Southern California weather beside the full sized outdoor heated pool or take a moment to pamper yourself in the spa tub. Travelodge Anaheim is the ideal rest stop for a long journey or for a central place when visiting southern California.Our friendly and hospitable staffs are experts in pointing you in the right direction, whether you are looking for Anaheim attractions, a tour, a golden beach, or something different to eat. Drop by the front desk and let them do the research for you. Everyone at the Travelodge Anaheim looks forward to welcoming all of its guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Wyndham, Orbitz, BookIt.com, EasyToBook, Odigeo, Venere, Priceline, Hotels.com and Agoda so you can book your Travelodge Inn & Suites Anaheim reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge Anaheim Hotel Anaheim
- Travel Lodge Anaheim
- Anaheim Travelodge
- Anaheim Travel Lodge