This was my second stay and was for 5 nights. The manager and her staff were extremely courteous, friendly and helpful both over the phone and in person. And I very much appreciated not getting the run around about rates and services et al, unlike at some places.
I enjoyed this visit just as much as my first and did not have any problems in either case. The bed was nice and comfortable; sheets clean and the pillows were clean, comfortable and plenty of pillows at that (Which I totally love) Plenty of towels which were replaced everyday. The t.v. had a decent selection of channels to choose from. The A.C. worked just fine and so did the plumbing. The lighting in the room was more than adequate and was of proper wattage for each particular kind of lamp etc. The rooms have a nice large window that has not only a heavier curtain but a more sheer one as well, not all hotels have this. I had no issue with my key card. Exterior lighting was in good working order. I found no blood stains, bed bugs or anything else that would be disturbing.
A secure closet is available in the reception area to store your luggage in the event that one will not be leaving the area until some time after check out, there is no charge for this service. I did not utilize the wifi nor the continental breakfast, therefore cannot comment on the subject.
The hotel does not charge for the shuttle, it is the ART shuttle and charges its customers as any bus service would normally. There is also the OCTA bus to ride (For a fee) and the Disneyland shuttle at the Toy Story parking lot which is just a few blocks away from the hotel (No fee if on foot, otherwise $15 to park your car)
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