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“Cool” 4 of 5 stars
Review of Hilton Anaheim

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Hilton Anaheim
3.5 of 5 Hotel   |   777 Convention Way, Anaheim, CA 92802   |  
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Breakfast for 4 + WiFi
Ranked #46 of 112 Hotels in Anaheim
Gilroy, United States
1 review
“Cool”
4 of 5 stars Reviewed June 24, 2013

Hotel was clean, room was like an icicle but was comfortable. What's up w/ the bathroom doors? They're sliding doors w/ no locks. Kinda weird. Easy to hear hallway traffic/noise since there was a large space between the bottom of the door and the floor. No free wi-fi, thats a shame since the rooms are a bit pricey. You can stay at the Menage for the same price (sometimes) and get a bigger tv, bathroom w/ door and lock, free internet, cheaper parking. The only thing you have to deal w/ is the highway noise. However, all that being said, I'll stay at the Hilton again. It's more comfortable and a little nicer in terms of the over all hotel experience.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAnaheim, Manager at Hilton Anaheim, responded to this review, June 26, 2013
Dear Joshua H, Thank you for your review on TripAdvisor. We’re glad you found our hotel to clean and comfortable. Any feedback we receive from our guests is useful. We will share your opinion on the design of the bathroom doors with the appropriate hotel personnel and it will be taken under consideration for future improvement to the property. While there is a charge for internet access in the guest rooms we do have free wireless capabilities for all of our guests in the lobby. We would also like to point out that each of our rooms have individual climate control so you can heat or cool your room to your own personal preference. We hope you will be able to stay with us again. Check our website frequently for special packages and promotions.

Kind Regards,
Jennifer Sacks
Guest Satisfaction Manager
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1,963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (451)
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Moorpark, United States
1 review
5 of 5 stars Reviewed June 24, 2013

Excellent hotel for a family getaway. Friendly hotel staff and clean facilities. My family enjoyed the convenience to be able to walk to Disney or walk because it was so close. I would stay here again when in Anaheim

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAnaheim, Manager at Hilton Anaheim, responded to this review, June 26, 2013
Dear Donna F, Thank you for giving the Hilton Anaheim the maximum score on TripAdvisor! We’re so glad your entire family enjoyed the comfort and convenience of our hotel. While you were here did you have any time to make you way to the pool deck? Through the summer our Pool Bar & Grill is open serving delicious meals, snack, and sweet treats. Their completely new menu has earned great reviews. The pool deck is also a wonderful place for the adults to relax and soak up the California sunshine and for the kids to splash around in the water play park. You said you would stay with us again on your next trip to Anaheim. We certainly hope you get that opportunity, we would love to have you back.

Kind Regards,
Jennifer Sacks
Guest Satisfaction Manager
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Palo Alto, California
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2013

Super close to Disney. Although the shuttle bus was not free, you can easily cross the street to the TOY STORY Parking Lot and take the complimentary bus from the lot to Disneyland (there are plenty of buses waitning at the curb!) also, the in-room internet was not free but you can use the free wifi from the convention center if you are lucky enough to get the room on the right wing of the hotel! but there's a Starbucks and free internet in the lobby!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAnaheim, Manager at Hilton Anaheim, responded to this review, June 24, 2013
Dear SarahST_13-

Thank you very much for choosing to stay with us! We're so happy to read that you had such a great time and were able to find ways to make the trip work best for you!

Maybe next time you visit us you can try our Pool area where you'll find the delicious Pool Bar & Grill! You won't regret it!

Again, many thanks for choosing us and we hope to see you again...maybe next summer?

Kind regards,
Jennifer Sacks
Guest Satisfaction Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 21, 2013

We wanted a nice hotel close to Disney which represented good value for money. This was it!

The location was fantastic. 10 minutes walk to Disney. There were also various restaurants on the doorstep

The room was huge. Nice and clean. The bed was comfortable and the pillows great

The only negative was the size of the hotel. It was enormous!! We were at the very end of the corridor. It was literally 10 minute walk from the lobby. Maybe it was just me but I struggled to work out how to get to my room! Its like a maze. :)

I would stay again but would ask for a room nearer the elevators

Room Tip: Ask for one near the elevators unless you want to walk a long way
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAnaheim, Manager at Hilton Anaheim, responded to this review, June 24, 2013
Hi donnamc28-

Many thanks for choosing the Hilton Anaheim for your trip across the pond! It sounds like you had a wonderful time and that couldn't make us happier! Thank you very much for sharing your likes and constructive observations about our hotel! We are definitely aware of the size of our property and are working on ways to make getting around the hotel much easier!

Again, we thank you for choosing our hotel and certainly hope you can come visit us again soon!

All the best,
Jennifer Sacks
Guest Satisfaction Manager
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Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

We stayed at the Hilton Anaheim for eight nights and were very happy with our accomodation choice. The hotel is close enough to all amenities without being too close to the hustle and bustle, allowing you to step away from Disneyland when it's time to rest. There is a great transport hub right out the front of the hotel- it's cheap and frequently visited.
The rooms are clean and spacious and we had a lovely view of the pool area.
Dining options within the hotel are a little pricey but other options are close by- in walking distance or accessible by cabs or the buses out front (a daily pass is $5 and will give you unlimited transport in the Anaheim area for a day).
The staff were absolutely wonderful- special mention goes to the concierge staff, Matthew and Barb, who went out of their way to book tours, give us helpful advice and confirm arrangements for our onward travel. They are worth their weight in gold and I would highly recommend you visit them during your stay for tips to make your stay even better.
Would definitely return to this hotel in the future.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 19, 2013

I've been a Hilton honors member for over ten years. This was my worst stay. I took 20 minutes to check in. Nobody in line in front of me. There was no room available, then they put me in a different room, next to screaming kids whose mom screamed louder, then yelled profanities at the kids, which made them scream louder. I ate at one of the restaurants, who served me cold, stale French fries. I called the manager, was put on hold then disconnected. Called back. Hold again. Asked operator to please have manager call me. After an hour, and no call, I went down to see the manager in person. He apologized and gave me a free cup of coffee and waived my early check out fee. Went to Marriott. Goodbye Hilton.

Room Tip: Avoid. Too many other choices near Disneyland.
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  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henniker, New Hampshire, United States
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2013

Spent a week there at two conferences. Conference facilities for small groups are good.
The hotel staff from Doormen to registration, concierge, and chambermaids was all friendly, helpful and made it a pleasure to deal with them.

The facility is showing some wear, but is kept really clean and is fully functional. Location next to the convention center is really handy for groups large enough to use the center. Also of course it is right across the street from Disney World.

It was a good choice for our conferences. The conference meals were outstanding!

Room Tip: Pass up the premium to get rooms with a view of Disney World
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAnaheim, Manager at Hilton Anaheim, responded to this review, June 26, 2013
Dear Perkpark,

Thank you for your sincere comments on TripAdvisor. We are happy to hear about your pleasant experience with our Team Members. It is important to us that any conference, big or small, be as successful as it can be and we are glad yours was too. Whether our guests visit for work or family fun, we know we can make their stay memorable. We offer great family fun at our pool as well as a great location to other fun activities in the area such as Knott’s Berry Farm and beautiful Southern California beaches.

We hope you will visit us soon and bring the family along.

All the best ,
Jennifer Sacks
Guest Satisfaction Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Anaheim

Address: 777 Convention Way, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Anaheim
#46 Spa Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Anaheim 3.5*
Official Description (provided by the hotel):
Enjoy a satisfying California experience at the Hilton Anaheim hotel, located in the heart of Orange County, adjacent to the Anaheim Convention Center and across the street from the Disneyland® Resort. Reach the hotel easily with convenient access from all major freeways and Southern California airports.This upscale hotel offers Mix Restaurant & Lounge, a Starbucks, a recently renovated outdoor pool with two whirlpool tubs and the new addition of the Kids Splash Zone! The Health Club at Hilton Anaheim (daily fee applies) offers all the amenities of a private health club, including spa treatments, Precor equipment and a tranquil indoor pool.Enjoy Disneyland® Resort benefits at this Anaheim family hotel by paying a visit to the Disney® Desk where expert cast members will offer advice and queue-jump tickets to the world-class attraction right across the street. Experience the magic of Disneyland® Resort from a special Disney® View room, providing great views of the fireworks display and the resort. All guest rooms and suites feature modern comforting amenities and contemporary styling. ... more   less 
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Also Known As:
Hilton Anaheim Hotel Anaheim
Hilton Hotel Anaheim
Anaheim Hilton Hotel
Hilton And Anaheim

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