My mother and I (51 and 27) recently stayed at this hotel over Valentine's Day weekend to enjoy a mother-daughter weekend at Disneyland. While we (of course) enjoyed Disneyland, the hotel was literally the only part of the vacation we did not look forward to at the end of our days! It was crawling with people, the elevators were painfully slow, and it was a mile walk from there to the park entrance.
Here is our story: we got the room with HiltonHonors points, which is why we opted for it, since it was free, but I would NOT pay to stay there ever, even if I was on business for the convention center. Things we know: this hotel's main purpose is to serve patrons of the convention center, not vacationers. We also know that it was a busy weekend, as (and note, this happens EVERY Valentine's Day weekend at this hotel) there was a Greek Dance competition and festival being hosted within the hotel that weekend. So it was especially busy.
What ended up happening was that the dancers (aged preschool to adult) took over the hotel, and the kids were allowed to run all over, seemingly however, whenever, and as loud as they pleased. The elevators could not nearly accomodate for all the people - one day I got so sick of waiting for the elevator that I took the stairs to my room on the 12th floor, and it was STILL faster! In the evenings, although they tried to accommodate everyone with extra "mini" bars set up throughout the lobby, it was elbow-to-elbow all the way to any part of any bar, and one night, my mother and I just went to our room even though we wanted a night cap, because it would have taken us a half hour to get to the bar, and easily 1.5 hours for room service.
In the morning, breakfast was no better. The Starbucks always had a line 15+ people long, and the "breakfast" is juice and cereal... for like $8! And then if you upgrade you get a breakfast buffet, etc., and the food is OK, but it's still ridiculously overpriced, slow, and the coffee is terrible.
Other low points: because they were so busy, peoples' room service dishes from the night before were often left out in the hallway all day, making the hallway smell, and the gym is charge-per-use, even if you're a guest of the hotel. It's a nice gym, but it's not worth whatever $7 per day to work out. I ended up going for a run in the neighborhood about a block away.
The one saving grace for this hotel is that all the staff were amazing the entire time we were there. They were helpful, friendly, and knowledgeable. It's unfortunate that this part of our trip was how we started and ended each day.
- Official Description (provided by the hotel):
- Enjoy a satisfying California experience at the Hilton Anaheim hotel, located in the heart of Orange County, adjacent to the Anaheim Convention Center and across the street from the Disneyland® Resort. Reach the hotel easily with convenient access from all major freeways and Southern California airports.This upscale hotel offers Mix Restaurant & Lounge, a Starbucks, a recently renovated outdoor pool with two whirlpool tubs and the new addition of the Kids Splash Zone! The Health Club at Hilton Anaheim (daily fee applies) offers all the amenities of a private health club, including spa treatments, Precor equipment and a tranquil indoor pool.Enjoy Disneyland® Resort benefits at this Anaheim family hotel by paying a visit to the Disney® Desk where expert cast members will offer advice and queue-jump tickets to the world-class attraction right across the street. Experience the magic of Disneyland® Resort from a special Disney® View room, providing great views of the fireworks display and the resort. All guest rooms and suites feature modern comforting amenities and contemporary styling. ... more less
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- Also Known As:
- Hilton Anaheim Hotel Anaheim
- Hilton Hotel Anaheim
- Anaheim Hilton Hotel
- Hilton And Anaheim