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“Good enough” 4 of 5 stars
Review of Desert Palms Hotel & Suites

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Desert Palms Hotel & Suites
3.0 of 5 Hotel   |   631 West Katella Avenue, Anaheim, CA 92802   |  
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10% off room rate
Ranked #24 of 115 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good enough”
4 of 5 stars Reviewed May 24, 2013 via mobile

Pretty close to Disney parks. Short walk or you can take the ART which stops right outside the hotel.

Rooms were clean enough. So were the common areas. Breakfast area is very busy and needs to be staffed heavier during the rush.

Had some trouble with rooms keys constantly not working. Most front desk staff were very helpful.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,598 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (411)
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English first
Provo, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 23, 2013 via mobile

Very close to Disneyland, free breakfast, free parking. It was a good hotel. The breakfast was alright. Nothing fancy, but free.
The rooms were decent. We coukd hear everyone above us walking and jumping around. So that wasnt too cool.
Its close to Disneyland, but we would stay closer next time we go. Having to walk a half mile after walking all over is hard with three little ones who are tired.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 23, 2013

The room with bunk beds in a separate room was great with two teenage boys. The room had everything we needed, was quiet and was spotlessly clean. The breakfast which was included was complete with something for everyone. We enjoyed the small but nice pool. Disneyland was a short walk away. Staff was friendly and helpful. Also, there is no extra charge for parking which can be expensive at some of the hotels. There is a restaurant/bar on site with a limited menu but prices are reasonable.

Room Tip: Our room was at the end of the hall on the 5th floor where the breakfast room is, so it was very qui...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

Very good value for the price. Rooms easily accommodated a family of 5. Very clean and well appointed. Bunk bed was a big hit with the kids, and the ability to close the door on the kids room was perfect. Fridge and microwave were great for keeping leftovers or snacking at odd hours. Convenience store and 7/11 right beside. Short walk to Disney, without having to cross any major streets, and close to the Disney transportation hub if you wanted to adventure off site. Pool and hot tub were clean and well kept. Staff were great! Concierge was very helpful. Also, I had left something in the room at checkout, and the hotel manager packaged it up and helped me FedEx it home. She really went out of her way and I appreciate it.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmichael, California, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2013

The staff was so amazingly friendly! The room was updated and immaculate! With four kids the morning complimentary breakfast buffet was the perfect start to our Disney Day! Will definitely be back next year!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herriman, UT
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2013

We had a great experience with Desert Palms. We were there for Disneyland and had a very short walk to the park. The rooms were clean (nothing special to them) and housekeeping came everyday to clean and change linens, and the daily breakfast was good. All the staff we interacted with (reservations, front desk, housekeeping) were very friendly and helpful. I recommend this hotel if you are looking for a good price with decent accomadations. We will definitely stay there again on our next trip to the Happiest Place on Earth.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Ground, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2013

The staff at this hotel is one of the best I have ever come across. Very friendly and accomodating, even during very busy times of the day. The breakfast is great! the rooms are nice and spacious. It is such a quick walk to Disneyland it made it very easy.

Room Tip: Choose the Borrengo Suite. It has your beds then a step down area with a small living room
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Desert Palms Hotel & Suites

Address: 631 West Katella Avenue, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Anaheim
#7 Business Hotel in Anaheim
#22 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Desert Palms Hotel & Suites 3*
Number of rooms: 196
Official Description (provided by the hotel):
The Desert Palms Hotel and Suites is located in the heart of the Anaheim Resort. It is right on the corner of business and pleasure; located next door to the Disneyland Resort and across the street from the Anaheim Convention Center. Along with our spacious rooms and suites we offer Free Breakfast, Free Parking, and a Free Hot Breakfast Buffet. All rooms and suites come equipped with a microwave, mini-fridge and coffee maker. You are sure to find the perfect place for your family vacation at the Desert Palms Hotel. Our room offering start with the Deluxe Room, which offers 2 queen beds and continues with a number of different suites. Our Borrego Suites offers a sunken living room with sofa sleeper for up to 6 people. Our Yuha Kids Suite offers a bunk bed for the kids! Our Sahara Condo Suite offers a full kitchen, perfect for longer stays. Our largest room, the Kalahari Family Suite sleeps up to 8 people with 2 private bedrooms and 2 bathrooms. There is something for everyone at the Desert Palms Hotel. Kids will have a blast at our arcade corner and even have their own special check in at our Kids Registration. In the lobby they can start the scavenger hunt to find our hidden Mickey and Minnie and receive a prize! Our lobby also features a photo kiosk, perfect for taking that family photo and uploading it straight to Facebook or Twitter. Choose the Desert Palms Hotel for your next Anaheim Vacation and Experience the Oasis. ... more   less 
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Also Known As:
Desert Palms Hotel And Suites
Desert Palms Anaheim
Desert Palms Hotel Suites
Desert Palms Hotel Anaheim

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