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Desert Palms Hotel & Suites: Traveler Reviews

3.0 of 5
631 West Katella Avenue, Anaheim, CA 92802
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Desert Palms Hotel & Suites
Ranked #7 of 107 hotels in Anaheim
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970 reviews from our community

Traveler rating
    399
    319
    138
    56
    58
See reviews for
Families
613
 
Couples
72
 
Solo
10
 
Business
61
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed December 30, 2012

My family of 4 (2 adults, 2 kids) stayed for 3 nights. A friendly gentleman check us in and gave us a parking permit. There is ground parking as well as underground parking. We stayed on the 2nd floor in a 2 queen room. It was clean, overlooked the carpark (so it was a bit noisy at times). A couple minor complaints: there were only 3 shallow drawers to put our clothes in so our family didn't have enough space to completely unpack; but they did have a lot of hangers in the closet so we did utilize that space, too. The other minor thing was that the coffee provided was enough to make one cup of coffee, but this was offset by the fact that they offer coffee in the lobby all day and night. There was a microwave and refrigerator in good working condition. The hair dryer was weak, though.
Breakfast area was full, but roomy with indoor and outdoor seating. Selection of breakfast items were good. The pool is small, we did not use it; but it seemed that someone was always in the pool or the spa enjoying themselves.
The walk to Disneyland took about 10 minutes. My 9 and 12 year old were able to handle 2 round trips per day for 3 days.
The people at the hotel were always nice and service was quick. Our TV wasn't working, so we called the front desk. The friendly maintenance guy was at our door in 5 minutes.
We enjoyed dinner at the small restaurant adjacent to the lobby. The pizza was delicious!
Overall, we enjoyed our stay at the Desert Palms.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask omgj808 about Desert Palms Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Maybe a 3 star hotel”
3 of 5 stars Reviewed December 30, 2012

If you're on a budget, this hotel will work for you. The staff is friendly and accommodating...we asked for our room to be located in the back so we could see the fireworks from our balcony as suggestion by other reviews here on Trip Advisor which they did, however, there isn't a balcony..only a step-out. The overall impression of the hotel is very dated and worn-out. Would not stay there again.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask seattlegal58 about Desert Palms Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Excellent family hotel”
5 of 5 stars Reviewed December 27, 2012

Great Hotel to stay for our family of 5 (kids ages 8,14,16). We had a room (think called sahara suite) with queen bed Tv bathroom and door to kids room with bunks, pull out sofa and another TV - great to have seperate room of sorts. Hotel a tad tried but very clean. All staff very friendly and helpful and the location was perfect. A Seven11 and ABC store next door which was perfect for getting supplies of bottled water and stuff and only a 10 min (feels like5) walk to Disneyland - not far at all.We cant believe people complain its to far to walk - they must be lazy!! Loads of restaurants to choose from all located close .Breakfast included each morning which was good.
We would definitely come back and stay here and recommend it.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask jsox about Desert Palms Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Location to get to Disneyland!”
4 of 5 stars Reviewed December 25, 2012

This hotel is located at a reasonable walking distance (10-15 mins) to disneyland. Stayed here with my family of 3 and enjoyed the casual ambience. The hotel staffs were very helpful and courteous. The hotel provides free american breakfast which you should have before you take that walk to disneyland. If you drive, this hotel provides free parking. There is also a small outdoor pool that we didnt really use because it was often crowded. Next to the hotel, you can find a convenient store that you can stock up your daily necessities and snacks. The best thing I like about this hotel is that it is well suited for families and you can find eating places nearby. We enjoyed our stay here.

Room Tip: I stayed on first floor facing the carpark. It was quiet and we could get a good sleep.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gabtnz about Desert Palms Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Hollywood
1 review
3 helpful votes 3 helpful votes
“Great for family”
5 of 5 stars Reviewed December 19, 2012

We are a family of 6 so finding a place to stay is difficult. This place was way above our expectations! From the phone call to make our reservation, to the minute we checked out, the staff was friendly and helpful. The hotel is just steps from the Disney Parks, which made it convenient and saved us money on parking. The room was super clean and very spacious. There was a delicious hot breakfast included, with plenty of choices for our picky kids. I have told all my friends and family about this place and will definitely be staying there again soon!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Caroline C about Desert Palms Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Desert Palms Hotel & Suites

Also Known As:
Desert Palms Hotel And Suites
Desert Palms Hotel
Desert Palms Anaheim
Desert Palms Hotel Suites
Desert Palms Hotel Anaheim
Address: 631 West Katella Avenue, Anaheim, CA 92802
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Anaheim
#2 Business Hotels in Anaheim
#6 Family Hotels in Anaheim
Price Range: $$
Hotel Class:3 star (3*)
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