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“Excellent customer service!!” 5 of 5 stars
Review of Anaheim Desert Inn and Suites

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Anaheim Desert Inn and Suites
2.5 of 5 Motel   |   1600 South Harbor Blvd., Anaheim, CA 92802   |  
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Hotel website
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Hotel amenities
Special Deal
So Cal Disney Tickets
Ranked #18 of 114 Hotels in Anaheim
Certificate of Excellence 2014
Sydney
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“Excellent customer service!!”
5 of 5 stars Reviewed April 17, 2012

I have not yet stayed here, I'm booked to stay in September but I wanted to commend the Desert Inn & Suites on their excellent customer service.
I live in Australia and relied on emails to book my stay. Every email I sent from enquiries to changing my room type was promptly replied to (sometimes in a matter of minutes). Nothing has been to much trouble for them and I would like to thank them for making the booking process a very easy and pleasant experience. Thankyou!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 19, 2012
It was a pleasure having you with us and feel free to contact me in the future should you have any questions. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,242 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
Placerville
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2012

We enjoyed our stay....comfortable room, close to parks, and dining. The rooms have a microwave and refrigerator so you can heat up leftovers or store drinks for the park. Sure the breakfast is sub-par, but it works and kids don't care. We will be back for another vacation. Thank you:)

Room Tip: Of course staying farther back in the hotel will help with some noise.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 17, 2012
Thank you for your business and it was our pleasure to be of service. We look forward to your future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Island, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2012

Could not beat the location and the double room we had was great for 5 adults. The room was clean. However the continental breakfast was very sad. One choice of fruit, apple one day orange the next, only toast and jam no peanut butter, no bagels, danishes and two choices of cereal; the orange juice was orange drink. So if you like high carb/sugar breakfasts you will be happy. For the size of the Inn the breakfast room had only a few seats so we took ours back to our room. The wireless Internet was not good at all. The best part was after a long day of walking, knowing we were extremely close to our room.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 17, 2012
On behalf of our entire staff we would like to thank you for your business and hope to see you again when your travels bring you back to the area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2012

Very good price for the size of the room. Clean rooms and carpet. We can see the fireworks every night from our 5th floor room. The best thing: walking distance from the parks.
Front service can definitely be better from a man's name starting with "A". He was not very helpful and actually did not seem interested in helping his customers at all. No thank you's as well. The rest of the staff especially parking attendant provided great service.

Room Tip: Jacuzzi suite a must after long walks from the park. Price is reasonable.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 17, 2012
Thank you for taking the time to review us. We really value your feedback. It helps us look at the things we excel in and the areas that need improvement. Hope to be of service in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsburg, California, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2012

My family and I have recently visited this hotel! It's been about three weeks now and I read some of the reviews and had my doubts. When I arrived at the hotel it was clean and I had no problems. The hotel is located right across the street from Disneyland which made it all the way better. The mattresses were so comfortable I was excited every night to get back and just sleep!!!! It was peaceful at night and never had any disturbances. The employees are helpful and courteous. Denny's is right next door and the service and food is good and served fast. Our next trip to Disneyland I will make sure reservations are made in this hotel!!!!!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 17, 2012
On behalf of our entire staff we would like to thank you for your business and hope to see you again when your travels bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2012

The Anaheim Desert Inn and Suites has a great location. Right across the street from the main entrance to Disneyland. For the most part, they've always been very accommodating. We arrive early (8am) and they always allow us to park our car even though rooms are obviously not ready yet. They have an indoor heated pool, although I've never used it. Continental breakfast is very low key. Apples, some danish, cereal, bread, milk and juice. We usually bring our own food and only make use of the juice and milk. There are a number of chain restaurants in the area, so dining options are plentiful.

The rooms themselves are generally average, or slightly above. Large flat screen tv's. They have a refrigerator and microwave, so that's very handy.

All in all, I would highly recommend for the location alone. Being able to walk to the park, come back in the afternoon for a nap (if needed), is a big plus for us.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesertInnMgmnt, Manager at Anaheim Desert Inn and Suites, responded to this review, April 17, 2012
Thank you for your continuous business and it was our pleasure to be of service as usual. We look forward to your future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2012

We booked our trip through an online sight. We got there, and had an issue with parking. It was quickly resolved by a supervisor. We were told we could park 2 cars and they did not expect 2 cars, but they did allow both cars on sight, so YAH!!! The suite was small, but worked for all the needs we had. The breakfast is horrible, but its free, so what do you expect. There were apples, sweet rolls, and cherrios. We went to Dennys each day for breakfast. The pool and spa were great, the kids enjoyed it each day. The spa was enjoyed by us old folks. The location is what makes it a great value. The walk to the hotel is so close that it made everything else worth it. We will stay here again!!!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anaheim Desert Inn and Suites

Address: 1600 South Harbor Blvd., Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Anaheim Desert Inn and Suites 2.5*
Number of rooms: 147
Official Description (provided by the hotel):
When you want to stay at one of the close to the magic of Disney, you can't do any better than the Anaheim Desert Inn & Suites hotel in Anaheim, CA. Located directly across the street from the Disneyland(R) Park, Disney's California Adventure(R) Park, and the Downtown Disney(R), District, the Anaheim Desert Inn & Suites offers you the best value for family accommodations as well as the business traveler. Choose from a variety of rooms and suites to accommodate the needs of travelers from our Deluxe King room to our spacious 10 person suites. Our hotel offers all of the benefits of friendly service and comfortable rooms at an affordable rate! The Anaheim Desert Inn & Suites guarantees an exciting and comfortable stay for you and your family. ... more   less 
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Also Known As:
Anaheim Desert Hotel Anaheim
Anaheim Desert Motel
Desert Inn Suites
Desert Inn And Suites

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