There were 2 of us staying in 1 room at this hotel. We were there just to visit Disneyland and meet a few relatives.
When we arrived at the hotel, it was really late at night. Our flight had been delayed so many times so we were very tired. The lobby was kind of dark and we weren't sure where the front desk was because the lobby was loud with music and busy with people. My first impression was "Wow, there's so much people here! Is this the right hotel?" We realized that the front desk was just to our side. It would have been better if we arrived earlier I guess. The front desk was busy with some rowdy guests. When it was finally our turn to check in, the front desk explained that there was a wedding reception going on. The front desk was friendly and we just wanted to get to our room.
The room that was given to us was on the bottom floor, facing the busy street. I can only speak for the room we stayed in - I am not sure if all the rooms are the same. You could hear EVERYTHING in that room. There was a door connecting our room to another room inside which probably explains that. We heard the guests in the next room. In the middle of the night, we heard them unzipping their luggage. We woke up hearing that sound and thought someone was in our room doing that. It was like they were right next to us. After that, we talked in whispers for the remainder of our stay. I also found our room to be very dark. The lights only reached small areas. We kept our curtains closed all of the time because we were on the bottom floor and didn't want strangers peeking in. Our washroom didn't have a fan. The floor is mostly hard flooring and you could see the pipes on the ceiling (which I think is part of the style/design of the room). Another thing, make sure that your door properly closes when you leave the room. We thought our door had closed when we went to eat breakfast, but when we returned (we forgot to grab our breakfast tokens), you could push it open without the key. Good thing we were only gone for a bit and no one had gone inside to take our things.
We were able to use their computers near the lobby and print out our flight paperwork. That was useful.
We found the food good. There was a mixture of hot and cold breakfast food. The breakfast was part of the package we paid. It filled us well before going into Disneyland. During the 2 times we had breakfast, the breakfast options did not change, but we did not mind that at all.
The service is excellent. We had a lot of trouble getting one of our phones to connect to their wireless internet, and they tried their best to help us.
It was a bit of a walk to get to Disneyland - we could have chosen a hotel that is much closer - but we enjoyed the walk and got to look around.
So even though that first night when we checked in, it was too overwhelming, this hotel was an overall decent stay.
Ask for a higher floor if possible.
I've heard that some rooms that are closer to the highway a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.