The room was great. It was clean and in good shape. However, parking was horrible. We reserved a suite because we had 4 adults and 2 children. We came from different locations so we had 2 cars. At check in, I asked if we could get another parking pass. They told me that they needed to park at the garden walk structure for now but we could stop by later for parking pass after every one checked in. At 11pm, we attempted to get another pass but they told us that not everyone had checked in yet and they were very rude about it. Yet there were 17 parking spots available in the lot. At 6am there were 9 parking spots available yet my friends had to pay $25 to parking in a parkjng structure that is at least 1\4 of mile away. We will not stay here again. Bad customer service!!!!
- Official Description (provided by the hotel):
- Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more less
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- Also Known As:
- Castle Hotel Anaheim