The room was great. It was clean and in good shape. However, parking was horrible. We reserved a suite because we had 4 adults and 2 children. We came from different locations so we had 2 cars. At check in, I asked if we could get another parking pass. They told me that they needed to park at the garden walk structure for now but we could stop by later for parking pass after every one checked in. At 11pm, we attempted to get another pass but they told us that not everyone had checked in yet and they were very rude about it. Yet there were 17 parking spots available in the lot. At 6am there were 9 parking spots available yet my friends had to pay $25 to parking in a parkjng structure that is at least 1\4 of mile away. We will not stay here again. Bad customer service!!!!