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“Quiet and Comfy.” 4 of 5 stars
Review of Castle Inn and Suites

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Castle Inn and Suites
2.0 of 5 Hotel   |   1734 South Harbor Blvd., Anaheim, CA 92802   |  
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Hotel amenities
Ranked #12 of 115 Hotels in Anaheim
Certificate of Excellence
San Jose, California, United States
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Quiet and Comfy.”
4 of 5 stars Reviewed October 29, 2013

This is the third time I've stayed here and was not disappointed. After a great first stay, and a not so great second stay, I was interested in seeing the remodeled rooms. The room was great. Quiet, we heard nothing from other rooms, and heard very little from people walking outside. The beds were comfy, a little on the firmer side, but fine for us. The shower was amazing, great water pressure, which is hard to find in most hotels. As usual, the staff was warm and friendly, even gave us our parking passes early so we could go exploring until our room was ready. My only complaint would have to be the severely squeaking bathroom door. When someone got up to use the bathroom in the middle of the night, opening that door would wake the whole room. The refrigerator, microwave, and flat screen TV were nice touches. We didn't spend a lot of time in the room but were more than satisfied with the experience we had. We will most definitely be back.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, November 2, 2013
Thank you very much for your recent review of your stay at the Castle Inn & Suites. We appreciate your feedback, and thank you for being a repeat guest. We are happy you enjoyed our newly remodeled guest rooms. Since all of the doors are brand new within the room, the squeaking you experienced could have been addressed during your stay, so we apologize for that little inconvenience. Thank you for letting us know the shower was amazing, and that our staff was warm and friendly.

We look forward to welcoming you back to the Castle Inn & Suites the next time you are visiting the Disneyland Resort.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Madera, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

We arrived late due to an unforeseen emergency, hotel even called to see if we were still coming! It was a nice touch, seeing in all the craziness I forgot to call! Our room was on the ground floor in the back and right in front of elevator. I thought that we were not going to get any rest, but it was quiet, clean, AC worked great, fridge and microwave was a nice touch. Sad to say that I too passed this place and thought "oh heck no!!" But I was sadly mistaken...staff very nice and speedy, housekeeping friendly as well! We will surely come back! Only wish is that they had shuttle service, but the walk is not too far, it just feels like it after a long day at Disneyland.

Room Tip: I asked for a renovated room...if we didn't get one we didn't notice it! Our room was still...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, November 2, 2013
We would like to first say thank you for choosing the Castle Inn & Suites for your recent visit to Mickey's Halloween Party. We were very happy to hear that all worked out well with your family and that you were able to make the journey. We recently completed our room renovations, so all guest rooms now are fully renovated, we are happy you enjoyed your room. We realize we don't offer the shuttle to/from Disneyland, so thank you for commenting that it wasn't too far.

We hope to see you back at the Castle Inn & Suites if your travel plans bring you back to the Anaheim Resort.

Warmest Regards,
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Nipomo, California
1 review
5 of 5 stars Reviewed October 26, 2013

Arrived very late (around 1:30 AM) from around a 5 hour drive and found very close parking, a very comfortable room. The room was very well soundproofed as we heard no noise from the area. Housekeeping was very efficient and were in and out very quickly.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, November 2, 2013
Thank you for staying with us recently, and for providing your feedback on your stay. We hope you will keep us in mind if your future travel plans bring you back to the Disneyland Resort.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 26, 2013

We were very leery about this hotel, we had passed it previous trips and thought ummm no! Well SURPRISE this place was awesome with a staff to match. I hate that I did not get the team member that checked us in and upgraded us, but you know who you are. It was my self and 2 friends and instead of making us share a bed we got an UPGRADE. It added that special treat to our trip. The park is close distance to the park we walked all 3 days. Close to food so you don't need a car. The even called for a cab for us when were leaving.

The maid didn't get a chance to do our room between 9am and 4pm, so when we left to the park at almost 5 they still had someone refresh for us, so we came back after a long night at the park to a clean room.

I'm just staying don't judge a book by it's cover because this book was great. I will be back December and after that if they keep up the good work. I have already added a comment to all my friends on FB to check it out for the holidays.

Keep up the great customer service and clean updated rooms and you have a winner!

Room Tip: No elevator...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 26, 2013
We want to thank you for staying with us recently, and for taking the time to write a review on your stay. We appreciate the time our guests take to provide their feedback, so thank you again.

It was nice to read you enjoyed a room upgrade, and that our location worked well for you and your friends.

We wanted you to know we offer two elevator's on property. One is located towards the front of the hotel, and the 2nd one is located towards the back of the hotel.

We look forward to welcoming you back in December.

Warmest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
4 of 5 stars Reviewed October 25, 2013

Check in and out were a dream, no issues. Rooms were fine, fridge and microwave were a nice addition. We got a 'bad' room according to other hotel guests.... we slept like babies, no noise issues and our ac while a bit loud got the job done without waking us up. I have horrible skin that reacts to anything and there were NO bugs or other unwelcome guests with us. Had to use their fax service and front desk took care of printing our boarding passes and airline check in. Our room was refurbished with granite like sink and flat screen tv. Wi Fi took longer than dial up but I was able to check email. Walk to the drop off area by subway is odd... not fun with all your luggage. Do not use the services of the gift shop- go to the 7-11 across the street for fair prices. PLEASE get new coffee machines.... Buy a kurig and give 4 k cups with the pot- sell the rest in singles for $1.00 in your gift shop... You'll make a profit and your guests will be happier. Staff is friendly and helpful. For the price, location, and service this works. We enjoyed our stay and would return.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 26, 2013
Thank you very much for taking the time to provide your feedback on your recent stay with us. We appreciate the attention to detail you provided. Although we currently do not provide the "name brand" single cup coffee maker's, we do provide a very good brand for the single cup coffee maker's. We will keep your suggestion in mind if we decide to change these out in the near future.

We hope you will return to the Castle Inn & Suites if your travel plans bring you back to the Disneyland Resort in the near future.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
4 of 5 stars Reviewed October 24, 2013 via mobile

First we got to the hotel at 6:45am and they let us check in. It was great since we had been in the car for six hours and had two small munchkins with us. This is one of the few (if not only) non-Disney hotels within walking distance on Harbor Blvd. that will allow you to check in early if your room is ready.

Our room was clean and the staff friendly. It looked like they had remodeled since our last stay.

Also, if you keep an eye on Get Away Today there are times they offer buy two nights, get the third free. We will be staying three nights in December 2013 for $210!

We have stayed quite a few times. A good place to stay and a bargain to boot!

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 26, 2013
We would like to thank you for staying with us recently on your Disneyland vacation. We appreciate your review and we were happy to see that you had a nice stay and appreciated our value.

We look forward to welcoming you back in December!

Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho, New Mexico, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 23, 2013

The first thing that I noticed was that the place smelled NICE when we walked in. Not that hotel smell, but something NICE. The beds were comfy. The rooms were big. It is located within walking distance of Disneyland. The rooms were decorated nicely. It was a fun vibe for the kids. The pool was nice. They have a smaller pool that the toddler could play in. I would totally recommend this to anyone!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 26, 2013
Thank you for staying at the Castle Inn & Suites recently, and for writing a review on your stay.

We were happy to read that you enjoyed your stay with us, and that your family felt we had a fun vibe.

We hope you will keep Castle Inn & Suites in mind when booking future trips to the Disneyland Resort.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castle Inn and Suites

Address: 1734 South Harbor Blvd., Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Anaheim
#12 Family Hotel in Anaheim
#16 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Castle Inn and Suites 2*
Number of rooms: 199
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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Also Known As:
Castle Hotel Anaheim

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