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“Surprise!” 5 of 5 stars
Review of Castle Inn and Suites

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Castle Inn and Suites
2.0 of 5 Hotel   |   1734 South Harbor Blvd., Anaheim, CA 92802   |  
Hotel amenities
Ranked #21 of 111 hotels in Anaheim
Henderson, Nevada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Surprise!”
5 of 5 stars Reviewed October 7, 2013

We stayed here for night in October. We were originally going to leave Anaheim on a Saturday and head home, but plans changed and we found ourselves looking for a room on a Saturday night. After calling all of our regular places we were left with the Castle Inn and Suites. They had a room! We were hesitant (why do they have a room left when everyone else is sold out??) but tired, so we booked it.
I will admit- as many trips as we have taken to Anaheim the Castle Inn was never on my list of places to try. I walked by a million times. It looked kind of cheesy and I never heard much about it. As we pulled up I kept saying "Just for the night. We will be gone in 12 hours". We chuckled at the fake castle exterior.
The parking lot was huge by Anaheim standards. No double parking required-score! The front desk was friendly. The lobby was cheesy but cute and the kids loved it. We stayed in a family suite on the fourth floor. It was far from the elevator so we just took the stairs. The stairwell was clean and well lit. We opened the door to the room and were so surprised. It was lovely! It was recently renovated and immaculate. We had tons of space. The beds were super comfy and even the duvets looked clean. The room was very quiet. We got a decent price for last minute on a busy Saturday night. The pool was tiny and did not look very inviting, but it was clean.
The only thing that we did not like was the fact that there is no complimentary breakfast. As a family of 5 eating breakfast out every day would be too expensive. Free breakfast is important, even it is just something small. If the Castle Inn offered even a small breakfast we would probably stay here every time we come to Disney! We will definitely stay here again when we take an overnight trip to Disney but probably not for our extended visits. I highly recommend this place!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 9, 2013
We wanted to take the time to say thank you for staying with us recently, and providing your review. We appreciate the time our guests take to provide feedback, as this only helps us improve on our services and facilities. We have recently completed the first phase of our renovation which included our guest rooms. We will soon start phase 2 which will include some improvements to the outside entrance, walkways, elevators and more.

We listen to our guests, and the majority of the feedback we have received is that our guests appreciate the savings they receive with complimentary parking. We are able to pass along a better value in our rates over those properties that provide a breakfast. Since we are surrounded by numerous restaurants, we feel our guests enjoy having the options in the morning for Breakfast.

Once again, thank you again for your feedback, and we look forward to welcoming you back to the Castle Inn & Suites in the near future.

Warmest Regards,
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SURREY BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2013

Just got home from spending a week in this hotel. The rooms are totally renovated and so nice and clean. Super comfortable beds. A great location, only 10 minutes and you are right in the parks. The hotel lobby and exterior of the building is in need of a facelift. My only complaint with our room was the air conditioner was so noisy!!! Would I stay there again? Yes, wouldn't even think twice about it.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 9, 2013
We appreciate your feedback regarding your recent stay with us. Thank you for spending your Disneyland stay with us at the Castle Inn & Suites. We look forward to welcoming you back in the near future when your travel plans bring you back to the Disneyland Resort.

Warmest Regards,
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

One of the closest hotels to the Disneyland gate . It was recently refurbished and it is now grea value for money. No wifi in the room but you can get wifi in reception area . Laundry facilities on site was handy .

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 9, 2013
Thank you very much for taking the time to provide your feedback on your stay with us in September. It was nice to read our location and newly remodeled rooms worked well for you and your family. We are currently upgrading our Wi-Fi system, so we will soon have complimentary Wi-Fi throughout the hotel.

We do hope to see you again at the Castle Inn & Suites. Please keep us in mind if your plans bring you back to the Anaheim Resort in the future.

Sincerely,
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Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 4, 2013

We are a family of 11 – ages 3 to 65 – and the location of this hotel was perfect for us. Only 10 minutes easy walk to gates of Disneyland, 3 minutes walk the other way to food outlets, bus stop for trips to Univeral Studios, Seaworld, Legoland, etc. Across road to 7 Eleven and ABC market. The family suites were comfortable with fridge, hairdryers, microwave, although cutlery and crockery would have been a good inclusion. Reception staff very friendly and helpful. The rooms were serviced daily and we have no complaints about the cleanliness. The pool and spa area was a big hit with everyone. We would definitely stay here again and recommend for families.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 9, 2013
Thank you kindly for your recent review. We appreciate your feedback regarding our location, and the convenience of numerous restaurants and shops nearby. We do hope you will keep the Castle Inn & Suites in mind when making your future travel plans to the Disneyland Resort.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

This was the perfect place to take a break from the full-on excitement of Disneyland and recharge. Rooms are freshly redecorated - lots of space, really quiet and I loved the towels which were all folded into the shape of swans - hilarious! The pool is great and the outdoor spa beside it was perfect for soaking tired feet and shoulders. Cheap and efficient coin operated laundry. Wifi was tricky to pick up in the room but excellent when sitting on the deck above the pool. Really friendly helpful staff. A great sanctuary away from the craziness of Disneyland - which we love, but it is great to take a break.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
We would like to say a big thank you for your recent review of the Castle Inn & Suites. We appreciated the "Peaceful Sanctuary" comment. We also thank you for pointing out our "towel art" our housekeeping staff enjoy making towel art as they know our guests appreciate it, so thank you for commenting on that.

We are currently upgrading our Wi-Fi to a state of the art system, so hopefully on your next visit at the Castle Inn, you will have high speed internet right in the comfort of your room.

Thank you again,

Warmest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2013

We arrived before check in time and checked into our room immediately. The beds were clean and comfortable, air con working well, my only complaint is the carpet needs cleaning, walk around in bare feet or white socks and they will quickly change colour and the shower tended to change temperature whilst using. Our room was always clean and ready when we got back in the afternoon for a rest before returning to Disneyland. Thumbs up was how close it was to the main gates of Disneyland and just around the corner from The Garden Walk which has some good restaurants. Will return as it was good value and close to Disneyland and the bus stop. No noise at night as you are in a enclosed court yard so could not hear street traffic.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 9, 2013
We would like to say thank you for your recent review of your stay at the Castle Inn & Suites. It was nice to read that our location worked well for you and your family and you enjoyed our newly remodeled guest rooms. It was also nice to read that you enjoyed having several choices for restaurants in the area.

We do hope to see you again at the Castle Inn & Suites if your travel plans bring you back to the Disneyland Resort.

Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2013 via mobile

Great value! Rooms are recently remodeled and very comfortable and clean. Staff was super friendly at arrival and quite helpful when I needed an extra night. I really liked the close walk to Disney parks and free parking! Will definitely stay here again in the spring!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
Thank you kindly for your recent review you provided. We appreciate that your stay was enjoyable, and that you will definitely stay with us again. We look forward to your next visit.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Castle Inn and Suites

Also Known As:
Castle Hotel Anaheim
Address: 1734 South Harbor Blvd., Anaheim, CA 92802
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Anaheim
#21 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2 star — Castle Inn and Suites 2*
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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