We stayed at Castle earlier this year and thought it was OK so we decided to stay there again because the rooms were less expensive. This visit seemed to lack customer service. The rooms are starting to show their age and in need of minor repair. The beds are a little hard and the pillows a little flat, but ok for the good price. We booked 3 rooms for our family and only one had good tv, the other two were not clear and one had a remote that didn't work. The mirror was never cleaned, I noticed the same spots each day. We had plenty of towels, cups and soap the first day, but they did not restock daily as you might expect. The walk to Disneyland is not as close as I would like, but to get any closer it costs at least $20 more per night for similiar accomodations. I much prefer Tropicana, but this hotel is still a good value. My biggest complaint is that we made several calls requesting the ground floor and rooms close together. (2 months early!) Everyone I talked to said that room assignments are made when you get there and if your special request is available you get it, which we didn't.
- Official Description (provided by the hotel):
- Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more less
- Reservation Options:
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- Also Known As:
- Castle Hotel Anaheim