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“Very Pleased! Would stay there again!” 4 of 5 stars
Review of Carousel Inn and Suites

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Carousel Inn and Suites
3.0 of 5 Hotel   |   1530 South Harbor Blvd., Anaheim, CA 92802   |  
Hotel amenities
Ranked #38 of 112 Hotels in Anaheim
GreenLeadersGold level
Tualatin, Oregon
1 review
“Very Pleased! Would stay there again!”
4 of 5 stars Reviewed February 10, 2014

Our family of four (girls ages 5 & 7) drove from Oregon and stayed here the last week of August 2013 for six nights for a Disneyland trip. This was a perfect location and an easy walk for all of us, right across the street from the main entrance of both parks. There were only about two hotels that were closer. The rooms were clean and nicely decorated. The mattresses were on the soft side and very comfortable. (This is a huge issue for me, since I have a bad back.) The air conditioner felt so good on those 90-100 degree, humid days! The reasons we chose this hotel were location, microwave and refrigerator in room, and breakfast included. (The safe in room and rooftop pool were nice too.) Our only complaint was that the continental breakfast consisted of vouchers for the Pizza Press next door. We were expecting a continental breakfast on site with more options based on past reviews. (It must have been changed since those reviews were written.) This was okay, but it was the same hot breakfast every morning with no fresh fruit available and choice of only 4 oz. of milk, juice or coffee. When I asked for more milk for my girls, though, they gave it to us at no charge. The room was usually cleaned in the afternoon, after we came back for a swim after lunch. This was fine with us, though, since we didn't return again to our room until night time. We did have to ask for more towels. Loved being able to see the fireworks show while eating a snack at the Pizza Press the first night we arrived! We would stay here again!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 12, 2014
Thank you for taking the time to review our property

We are excited to hear that our staff provided you and your family excellent guest service; as a reminder to guests that are researching our property, we have discontinued our Continental Breakfast as of April 2013, we apologize for any inconveniences this may cause on your next trip.

We look forward to hosting your next visit to the Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,066 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
Red Deer, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 9, 2014

You can't get much closer to the main gate of Disneyland than this hotel (motel actually) a couple of other places are maybe 50 feet closer.
You can however find a place that offers more value for your buck.
The carousel charges $10 a day extra for parking, $10 a day extra for wifi and also no longer offers a free continental breakfast.
The rooms were adequate although a little on the small side. The daily maid service was lacking, several days we were short on towels or toilet paper or tissue.
The pool is very small and gets deep very quick when you enter so not real good for small kids.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 12, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location truly is fantastic.

Many properties in Anaheim have amenities that are fee based, this includes Parking, WiFi, Breakfast, etc, and our team has done extensive research within our market and feels that our fees are in line with many other Anaheim properties. We are currently looking to offer free WiFi as soon as possible, please follow our Facebook page for the most up to date information.

In regards to your Housekeeping concerns I have forwarded your comments to Our Executive Housekeeper and their assistant.

We look forward to hosting your next visit to the Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2014

The carousel is a perfect location for a trip to Disney, whether your a family, couple or friends traveling together they have something to cater for you. There is a pool on the roof and small gym facilities for all those who should like to use it.

The staff are friendly and always willing to help you, there's internet available in reception, or free wifi just a 2min walk away in McDonald's, let's be honest though your there to enjoy your holiday and Disney so Internet should be the last thing to worry about.

Parking in Anaheim comes at a cost wherever you stay, and the valet service at The Carousel is second to none.

The view of the fireworks from the 5th floor Is spectacular and although there is no breakfast offered directly from the hotel (due to many reviews on trip advisor complaining that what was offered wasn't sufficient… although I felt it catered to everyone's needs as it was free included in the room rate) the pizza press does offer a breakfast service and there are many restaurants surrounding the hotel.

It will be a pleasure to stay with them again hopefully in the not to distant future!

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 12, 2014
Thank you for taking the time to review our property.

We are glad you enjoyed our proximity to the Disney Theme Parks, being so close has many advantages, and yes the view from our Parkview Room is absolutely stunning.

We look forward to hosting your next visit to the Anaheim Resort.
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North Bergen, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

Convenient hotel, across the street from Disney's parks and close to restaurants. Room was ok. It was clean. I liked that there was a fridge and microwave. Didn't have time to swim, but the pool seemed small. It had a great view though. Disappointed that they stopped free continental breakfast, but we prefer hot breakfasts anyway.

Room Tip: Rooms on the higher floors have better views.
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 12, 2014
Thank you for taking the time to review our property.

We are glad you enjoyed our proximity to the Disney Theme Parks, being so close has many advantages, and yes the view from our pool is absolutely stunning.

All of our rooms and suites are equipped with microwaves and fridge to help our guests feel like they never left home.

We look forward to hosting your next visit to the Anaheim Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2014

My family and I were going to Disneyland and this hotels rates and location were perfect. The staff was awesome. I will be coming back here. We arrived early and our room was ready and we got to relax and enjoy the room before dinner.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 8, 2014
Thank you for taking the time to review our property. We are glad that you chose The Carousel for your recent stay. We pride ourselves on having a stellar staff that can provide unmatched Guest Service. We look forward to hosting your next visit to The Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2014

As annual passholders we go to Disneyland all of the time and often like to take an impromptu overnight trip, but the Disneyland Hotel can be quite pricey and just not feasible for every stay. We decided to stay at the Carousel Inn and Suites based on the location. This place is almost exactly across the street from the main pedestrian entrance. The rooms appear to be remodeled and were nice and clean. The staff were very pleasant and professional. We booked a "club" room because it's a little bigger for only $10 more. This came with a good size refrigerator and a microwave, which is nice when you have hungry kids. My only two complaints (and they are very minor) are that there was only one coffee mug in the room and that housekeeping had forgotten to remove the used soap and shampoo bottle from the previous guest. Overall it's a good place to stay if you are looking for a clean, inexpensive place to stay that is easy walking distance to the House of Mouse.

Stayed February 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 5, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location truly is fantastic. In regards to your Housekeeping concerns I have forwarded your comments to Our Executive Housekeeper and their assistant.

We look forward to hosting your next visit to the Anaheim Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Needles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

The front desk staff were very friendly and helpful. We arrived very early in the day for check in. They went out of their way to expedite the process. The room was very clean and well equipped. Would definitely recommend this place to friends.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, February 5, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. We pride ourselves on providing our guests a clean place to stay during their visit using the latest green cleaning products to keep with our Planet First Commitments.

We look forward to hosting your next visit to the Anaheim Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carousel Inn and Suites

Address: 1530 South Harbor Blvd., Anaheim, CA 92802
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Anaheim
#10 Business Hotel in Anaheim
#37 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carousel Inn and Suites 3*
Number of rooms: 131
Official Description (provided by the hotel):
Located directly across from Disneyland and Disney California Adventure Parks and the Downtown Disney District. Amenities Include: Complimentary Business Center with printing Serta Perfect Sleeper Mattresses 32" LG LCD Flat Screens Heated Rooftop Pool Mini Fridge and Microwaves in all rooms Coffee Makers/Hair Dryers/Iron/Ironing Boards Complimentary USA Today (limited supply in lobby) Disneyland Park Hopper Tickets and City Passes available at The Front Desk. Tours to Seaworld, Universal Studios and Legoland can also be arranged Only 1 half mile from the Anaheim Convention Center. Total of 131 Guest rooms and Suites with On Site Restaurant the Pizza Press! Pizza Press offers make your own gourmet pizzas and serves local microbrews and wines. Open daily 7am-1am Items not Included in Room Rate or Packages On Site Parking (fee $11 + tax per day) Wifi (fee $6.95 + Tax per 12 hours, up to 2 devices) Crib (fee $10.00 + Tax per day) Rollaway Bed (fee $25.00 + Tax per day) Resort Fee (Fee $5.00 + Tax per day) ... more   less 
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Also Known As:
Carousel Hotel Anaheim
Carousel Inn Anaheim
Carousel Inn And Suite

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