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“Average Hotel” 3 of 5 stars
Review of Carousel Inn and Suites

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Carousel Inn and Suites
3.0 of 5 Hotel   |   1530 South Harbor Blvd., Anaheim, CA 92802   |  
Hotel amenities
Ranked #37 of 115 Hotels in Anaheim
GreenLeadersGold level
Schriever, Louisiana
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average Hotel”
3 of 5 stars Reviewed January 27, 2014

This is an average hotel. Great location, right across the street to Disneyland. We walked to Disneyland. They have a great restaurant called the Pizza Press. Delicious!! We opted to eat there instead of expensive Disney.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. The Pizza Press has truly been an awesome addition to The Carousel and provides a lower cost option for our guests as well as a late night offering (they are open until 1am)

We look forward to hosting your next visit to the Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,200 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
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  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

Our 7th consecutive stay while in Anaheim proved success yet again thanks to the Magic of Disney & First Class accommodations of the Carousel Inn & Suites. From the front desk to the housekeeping staff a warm welcome and sincere smile at every turn. The room enhancements have only gotten better since our first stay in 2007 it's like we are staying in a new hotel each time but with the same great faces on arrival. It was personally recommended from the Manager we met in the Lobby to try Pizza Press the new restaurant on property and boy was it worth it (So Good!) and beer on tap too!!. We can barely wait to get on the phone and book our View Suite for this coming October for Halloween Time at Disneyland Resort (Best View EVER). Thanks Again Guys!!!

Room Tip: Book the View Suite for the BEST views of Disneyland Park
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location truly is fantastic. Your staying with us 7 times prior serves as a testiment that our staff truly takes care of our guests and their families, We have some families that have been staying with us annualy for almost 30 years! Here is to another 22 Years!

We look forward to hosting your next visit to the Anaheim Resort
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New Westminster, Canada
Level Contributor
1 review
3 of 5 stars Reviewed January 26, 2014

I stayed here with my family from Jan. 16-21. The positives: very close to the parks -- we loved that it was just a short walk to the main gates, and we could see the fireworks from the hotel when we weren't in the park. The staff were all very polite, friendly, and helpful. The rooftop pool was nice the one night we used it although it is very small. There was a safe in the room, which was convenient.

After reading reviews here on the iffy-ness of breakfast at the Pizza Press, we opted instead for McDonald's next door and IHOP, which were great.

The room itself was fine -- comfy, roomy beds -- but the housekeeping was inconsistent during our stay. Sometimes we'd have 1 or NO face cloths in the room at all (I had to call to ask for face cloths and toilet paper, when all that was left in our bathroom was a 80% used roll on the holder. I had to laugh, though, because the housekeeper had taken the time to make a little triangle point in the nearly finished roll of TP.)

The floor could have been a little cleaner, and there were strands of long hair around the shower faucet that I noticed the first time using the bathroom. The sink area did not look like it had been cleaned thoroughly before our arrival, especially the faucet/taps. The water pressure was horrible, especially from the sink.

Sometimes the coffee pot and mugs were clean, and sometimes we found the used coffee mugs had just been turned over. I think it was advertised that tea was supposed to be available in the room, but there wasn't any for our whole stay. I never bothered asking for any, but it might bug guests who want their cup of tea in the room.

Sometimes our room phone worked and sometimes I couldn't get a dial tone. I needed to confirm a transfer for a day trip and when I couldn't call out, I called the front desk and was told I could use the employee's cell phone. He was polite but couldn't explain the problem, and didn't tell me if/when it might be looked at by an employee. I mentioned it a couple of times to the front desk, but it was never fixed or explained.

Overall, the pleasant staff and comfy beds after long, tiring days in the parks made our stay a good one.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location truly is fantastic. In regards to your Housekeeping concerns I have forwarded your comments to Our Executive Housekeeper and their assistant.

Also in regards to an employee offering to use their cell phone for you is not a standard procedure. If able could you please send me an email with further details explaining this part of your review to smccormick@carouselinnandsuites.com

We look forward to hosting your next visit to the Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 26, 2014

We stayed here for 3 nights in January specifically so we could go to Disneyland. We could not have picked a better hotel, location wise. It is literally across the street from the park entrance. It is also only a short walk to lots of great dining options - cheesecake factory, pizza express, mcdonalds, dennys, ihop and more! The room was spacious for 2 people, the hotel had a coin laundry facility which was useful, and the staff were more than happy to help in any way possible. The only thing that stops this hotel from getting a perfect score is the fact that we had to pay for wifi use! $10 per night was ridiculous, especially considering that you could go next door to any of the restaurants and use their free wifi (which we didnt want to do at 9pm at night after being at disneyland al day). Other than that, this is a great hotel!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. In regards to Complimentary WiFi, we are currently in the process of switching, its a work in progress.

We look forward to hosting your next visit to the Anaheim Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, California
1 review
5 of 5 stars Reviewed January 25, 2014

Hotel so very close to Disneyland. Extremely helpful and considerate staff. Clean, clean, clean. No funny smells, beautiful rooms and super comfortable beds! We will stay again and again. At least until we can afford to stay at the Grand Californian!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. We pride ourselves on providing our guests a clean place to stay during their visit using the latest green cleaning products to keep with our Planet First Commitments.

We look forward to hosting your next visit to the Anaheim Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California, USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 25, 2014

We had a awesome time and it is the best place ever . It is so close to Disneyland that there is no need for a car. My favorite person is Mimi she is very welcoming and helpful. The rates are great, rooms are very clean and the staff are awesome.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location is very convenient with restaurants and shops all within walking distance. Mimi is our fearless leader and sets the bar for all of our staff to achieve excellence; she is an inspiration to our workers.

We look forward to hosting your next visit to the Anaheim Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2014

We stayed at the Carousel Inn on Saturday 1/18/14 to Monday 1/20/14 and had a GREAT stay at a very reasonable price in comparison to neighboring hotels...Staff at check in was efficient, Bell service and Valet personnel were very accommodating and the room was super comfortable...Traveling with a special needs person can be a lot of extra effort from time to time and after a long drive to Anaheim CA, we were welcomed and pampered the entire time of our stay...We will always book our Disneyland hotel accommodations with Carousel Inn and Suites...We rate them a 10 out of 10 across the board! THANK YOU...By the way...there are many places to eat nearby within walking distance of this hotel which makes your choices better and your money stretch a little farther than Disney dinning...and you can walk to the park within minutes of the hotel o an afternoon nap...if needed...can happen quite efficiently...THANKS AGAIN!!!

Room Tip: We had a microwave and mini fridge in the room which was super helpful with the kids food prep...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenM2002, Guest Relations Manager at Carousel Inn and Suites, responded to this review, January 30, 2014
Thank you for taking the time to review our property.

We are glad that you chose The Carousel for your recent stay. Our location is very convenient with restaurants and shops all within walking distance; also the Disney Theme parks are just a short 5 minute walk from our property.

We look forward to hosting your next visit to the Anaheim Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Carousel Inn and Suites

Address: 1530 South Harbor Blvd., Anaheim, CA 92802
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Anaheim
#14 Business Hotel in Anaheim
#38 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carousel Inn and Suites 3*
Number of rooms: 131
Official Description (provided by the hotel):
Located directly across from Disneyland and Disney California Adventure Parks and the Downtown Disney District. Amenities Include: Complimentary Business Center with printing Serta Perfect Sleeper Mattresses 32" LG LCD Flat Screens Heated Rooftop Pool Mini Fridge and Microwaves in all rooms Coffee Makers/Hair Dryers/Iron/Ironing Boards Complimentary USA Today (limited supply in lobby) Disneyland Park Hopper Tickets and City Passes available at The Front Desk. Tours to Seaworld, Universal Studios and Legoland can also be arranged Only 1 half mile from the Anaheim Convention Center. Total of 131 Guest rooms and Suites with On Site Restaurant the Pizza Press! Pizza Press offers make your own gourmet pizzas and serves local microbrews and wines. Open daily 7am-1am Items not Included in Room Rate or Packages On Site Parking (fee $14 + tax per day) Wifi (fee $6.95 + Tax per 12 hours, up to 2 devices) Crib (fee $10.00 + Tax per day) Rollaway Bed (fee $25.00 + Tax per day) Resort Fee (Fee $5.00 + Tax per day) ... more   less 
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Also Known As:
Carousel Hotel Anaheim
Carousel Inn Anaheim
Carousel Inn And Suite

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