We stayed here on a recent trip to Anaheim. We stayed in the suites...It was terrible!! First the TV never worked! We had people in the room several times to fix it to no avail....Considering we payed 300 per night it should have had a working TV. Then there were problems with the fridge as well as the coffee maker. My mother is disabled so we rented a scooter for her to use in the park. When we checked out we were assured by the manager that they would make sure it was returned....Well they didn't so we ended up with many problems with the scooter company. Now we were told we would get a credit for our inconvience, but the manager messed around and we did not receive the credit til 3 months later. Then when we complained we were told because of all the problems we would be taken care of on the next trip if we would just give them another chance...well we called to give them another chance and we were told....the manager is no longer there and they weren't willing to do anything...even their so called General Manager in so many words told us tought....Well thats not how you treat guests that come back every year!! When I asked to speak to the owner or someone else...I was told she was the only person to talk to...Guess she is the owner too!! Word of advice...book elsewhere...they make promises here that they don't follow through with..then cop attitude when they are asked to make good on those promises!! There are other hotels that will treat you much better!! Save your money!!
- Also Known As:
- Carousel Hotel Anaheim
- Carousel Inn Anaheim
- Carousel Inn And Suite
- Official Description (provided by the hotel):
- A boutique hotel located directly across from Disneyland and Disney California Adventure Park. Rates include a complimentary business center. We are located just a half mile from the Anaheim Convention Center. Total of 131 guest rooms and Suites with a Rooftop Pool and Sky Gym, Serta Perfect Sleeper Mattresses and 32" LG LCD Flat Screens, Mini Fridge, and Microwave. On Site Restaurant the Pizza Press is NOW OPEN daily 7am-1amOn Site Parking (fee $10 + tax per day)Wifi (fee $9.95 + tax per day per device) Pack n Play (fee $6.00 + tax per day)Rollaway Bed (fee $20.00 + tax per day) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Amex, Travelocity, Olotels, getaroom.com, Venere and Tingo so you can book your Carousel Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.