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“Excellent Stay” 5 of 5 stars
Review of Courtyard Anaheim Resort/Convention Center

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Courtyard Anaheim Resort/Convention Center
3.0 of 5 Hotel   |   2045 South Harbor Blvd, Anaheim, CA 92802 (Formerly Courtyard by Marriott Anaheim at Disneyland Resort)   |  
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Ranked #28 of 115 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
surrey
1 review
“Excellent Stay”
5 of 5 stars Reviewed November 30, 2009

Did my research before booking my accomodations for my vacation and found this hotel to be the best in terms of value, cleanliness and service. The fact that management responds to almost all the reviews here show how much they care about customer service. Out of all the hotels that I have stayed at in this area, this was the best. I was impressed with how clean it was. Even though our room faced the elevator, I could not hear it through the walls. Free wifi in the room was a plus. Also it was great that we had a fridge that would get your drinks ice cold (unlike other hotel fridges we had). Did not mind the walk to the park since we had to work off the cruise food we had earlier. Service was helpful and friendly. Would not hesitate to stay here again.

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, December 7, 2009
Dear iluvtofish,

We would like to sincerely thank you for such an excellent review on our property. It is so rewarding for all of us to hear that our hotel is the best out of all the others that your have stayed at in our area! We would have to agree that our accommodations, amenities and customer service stand out above the rest, but it means so much to our entire staff when we hear it directly from our guests. We are thrilled to hear that you enjoyed your experience with us and that you would not hesitate to stay here again! Thank you for being our guest and for taking the time to complete the review. We're looking forward to accommodating you again soon!

Warm Regards,

Mitch Healy, General Manager
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484 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Bay Area
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed November 16, 2009

We stayed here one night, 10/30 before moving to the Residence Inn for a week. We were staying on an award night stay and treated just as good as if we had paid $. All the employees we encountered we very nice. Check-in was very fast (less than 2 min). Got a first floor room just steps away from the lobby (thanks for noticing my profile preferences). The room was lovely and very clean. The bathroom was huge. Liked the free use of the computer in the lobby (It was not free at the RI). We have now officially stayed at every Marriott property in Anaheim, Orange, and Garden Grove ( big Disneyland fans) and rate this one in the top 3. We were actually a little sad to be leaving. I just wish Courtyards offered free breakfast to their gold & plat members. We will definitely be back in the near future. Thank You for a short, but sweet stay!

Stayed October 2009, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, December 2, 2009
Dear ValMar1,

Sorry to hear your stay was short, but we are so happy to hear that it was sweet! To hear that you were actually a little sad to be leaving is quite a compliment; however, rating us in the top 3 Marriott properties of three cities is wonderful! Thank you so very much for all of your kind words on our staff, attention to detail, amenities and, of course, our accommodations. It really means so much to all of us here, especially coming from such an avid traveler to our area. We truly appreciate your time in completing the review on our property and look forward to welcoming you back in the near future!

Warm Regards,
Mitch Healy, General Manager
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Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2009

Disneyland was the start of our great big USA adventure. We found the Marriott Courtyard and excellent hotel to stay for a family. We booked a family room that had a seperate room with bunk beds for the kids along with their own TV and space. The room also had a refrigerator, coffee perculator and a microwave. The cleaness of the hotel was excellent. The hotel also offers a small laundrymat. The hotel was about a fifteen minute walk from Disneyland, but we didn't mind as the exercise counteracted all the food we were eating. The only downfall I would have to say was that the staff on the front desk weren't as knowledgable and helpful on the local area. Even as how and were to catch shuttle buses to Disneyland or how to get to LA or Universal Studio. Overall a fantasic stay.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, November 25, 2009
Dear WeLuv2Travel4,

Thank you for choosing to stay with us as you and your family began your big USA adventure! We are so happy to hear that overall you had a fantastic stay! Thank you for your great compliments on our accommodations, amenities and location. We would also like to apologize for the front desk staff member not being able to provide you with all the information you requested; however, we would like to assure you that this was an exception, as our front desk staff members are indeed very helpful and knowledgeable in regard to the local area. Thank you for completing the review on our property. We were honored to be a part of your family's traveling adventure!

Regards,
Mitch Healy, General Manager
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Vancouver, BC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2009

After extensive research on hotels and motels i have to say that we were very fortunate to have our stay at this hotel on our first ever visit to Disneyland. The hotel staff were very friedly and accommodating, the rooms, lobby restraunt were very clean. Although the location was a good 10-15 min walk from the resort the bus were very frequent and with 2 little ones (under 5) we didn't have a problem at all. The breakfast although not part of the package was very reasonable and the hotel was a few minutes away from Denny.
We were given a really good tip from a friend. As soon as we got to our hotel we got a cab to the Target about $8 but check when you book the cab to be sure, we stocked up on a case of water, snacks, a stroller $12, and fruit cups and saved so much money not buying from within the resort.The rooms have a mini fridge which was great.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, November 4, 2009
Dear pink1977_9,

After your extensive research on hotels and motels in our area, we are honored that you chose to stay with us for your first ever visit to Disneyland! We are so happy that you will definitely stay with us again! Thank you for all of your very kind remarks on our customer service, accommodations and on our restaurant, Panini Grill. We're glad that you and your family enjoyed your breakfast. It was also great to hear that the mini fridge in your room worked out great for your family to store water and snacks. Thanks again for choosing to stay with us and for completing the review on our property. We're looking forward to your next visit!

Sincerely,
Mitch Healy, General Manager
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Camas, Washington
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 11, 2009

Our family of 4 just returned from a quick trip to Disneyland. We stayed 3 nights at this hotel and loved it. I must be honest, we are annual pass holders and work for a major airline, so we do visit the Disneyland Resort area about 3 to5 times a year and we ALWAYS stay at Embassy Suites Anaheim South on Harbor. Having said that, we decided to stay at the Courtyard Mariott, partly because we had a great discount, being that we are Mariott Rewards members and because it was a quick trip...simply, we had planned to just be at the parks all day, every day to take in the sights of Halloween Time at Disneyland..so we basically only needed a place to sleep and shower. Our normal visits are usually for 6-8 days in Southern California and we use Embassy as our home base to visit Anaheim, San Diego, etc.. Okay, moving on to the hotel...
The front desk staff were very friendly and helpful upon check in and throughout our stay. The rooms were very clean, beds were comfortable and big (queens as opposed to doubles). I found the room to be quite spacious for a standard room, we stayed in the 2 queen room. I also found the hotel to be quiet even with families and kids everywhere..my husband did say he could hear the people upstairs late at night...but I guess I was so tired from being at the park all day!! We loved the free wireless internet as well as the computer/printer down stairs, where we printed our boarding passes for the flight home. I wouldn't recommend walking to the park if you have small children...we always drive our car so we can go back and forth from the park...the walk would've probably killed my kids!! There are a lot of reasonably priced eating places in the area too. We ate breakfast the first morning at the Panini Restaurant down stairs and the wait staff were exceptionally friendly...the buffet was quite good and the best thing was that it wasn't crowded...no waiting in line for omelettes that day!! We did ask and receive extra towels...and my only gripe was that they were quite thin. All in all, a wonderful stay, we were actually quite surprised that we liked it so much. We would definately stay here again if on a short trip..otherwise we'll probably stay at the Embassy Suites Anaheim South during our longer visits. One recommendation I would have is that possibly they could offer free continental breakfast of some sort and having microwaves in the standard rooms as well...that would definately add extra value to this property.

  • Stayed October 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, November 3, 2009
Dear mommy808,

We certainly appreciate your valued time and feedback in your review for our property. Thank you so very much for all of your wonderful compliments on our customer service, accommodations, amenities and on our restaurant, Panini Grill. It's always great to receive high ratings from such avid travelers to our area. Thank you for all of your comments and suggestions. It was our pleasure to exceed your expectations and we hope you and your family will decide to stay with us on your next visit.

Warm Regards,
Mitch Healy
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San Diego
1 review
4 of 5 stars Reviewed October 8, 2009

Close enough to Disneyland to walk (about 15 minutes) if you're in good health. Clean rooms. They were kind of small, the sofa and king bed could barely fit in the room. And, the bed was set up so you couldn't lay down and watch TV. Pretty weird.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, October 20, 2009
Dear onesmallinstrument,

We apologize for the inconvenience in regard to your bed and the location of the television. For your next visit, please know that we are here to assist you in any way we can. Don't hesitate to call our front desk so that we may have the opportunity to help you the very best we can to ensure that your experience with us is comfortable and enjoyable. We are happy to hear that you enjoyed our convenient location and clean accommodations. Thank you for noting that you would recommend us to family and friends. We appreciate your completion of the review on our property and look forward to your next visit.

Sincerely,
Mitch Healy, General Manager
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seattle, WA
2 reviews
5 of 5 stars Reviewed October 8, 2009

We stayed for four nights while enjoying Disneyland. I was impressed with the staff - very helpful and friendly, The rooms were very clean and updated and it was quiet. This hotel is not in walking distance to Disneyland, but we knew that.

  • Stayed October 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eCommerceCoordinator, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, October 16, 2009
Dear kimseattle,

We are thrilled to hear you loved our property! We loved having you stay with us! It was truly our pleasure to impress you with our customer service. We certainly enjoy exceeding our guests' expectations! Thank you for detailing your experience with us for other travelers. We are so pleased that you enjoyed our clean, updated and quiet accommodations and hope to see you again soon.

Sincerely,
Mitch Healy, General Manager
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Additional Information about Courtyard Anaheim Resort/Convention Center

Address: 2045 South Harbor Blvd, Anaheim, CA 92802 (Formerly Courtyard by Marriott Anaheim at Disneyland Resort)
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Wheelchair access
Hotel Style:
#8 Green Hotel in Anaheim
#13 Business Hotel in Anaheim
#23 Romantic Hotel in Anaheim
#32 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Anaheim Resort/Convention Center 3*
Number of rooms: 153
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Also Known As:
Courtyard By Marriott Anaheim At Disneyland Hotel Anaheim
Courtyard Anaheim At Disneyland Hotel
Anaheim Courtyard
Anaheim Marriott

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