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“Nice Hotel” 4 of 5 stars
Review of Courtyard Anaheim Resort/Convention Center

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Courtyard Anaheim Resort/Convention Center
3.0 of 5 Hotel   |   2045 South Harbor Blvd, Anaheim, CA 92802 (Formerly Courtyard by Marriott Anaheim at Disneyland Resort)   |  
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Ranked #32 of 115 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
Hayward, California
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed March 14, 2013

We stayed at this hotel in February 2013. While the hotel keeps up with Marriott standards, while in Anaheim, I prefer the Residence Inn not far from the Courtyard. For the money, the difference in levels of categories for Marriott, the Residence in is far superior. There is no breakfast at the Courtyard, it is farther away from Disneyland and to me, not so family oriented. Only staying a couple of nights was ok, but it's a long walk to restaurants, a longer walk to Disneyland and just not really convenient for us. However, that being said, it does keep with Marriott standards as far as being clean, hotel staff is great and you always know when you stay at a Marriott that there will be no issues that are not immediately resolved. I would stay here again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, March 29, 2013
Dear Californiagirl,

We are happy that you chose to stay at our hotel and appreciate your Marriott brand loyalty. As you mentioned, the Marriott brand does offer a complete family of hotels in order to meet the traveler's individual needs and preferences. Here at the Courtyard by Marriott Anaheim at Disneyland Resort, we offer unique accommodations for families, couples and business travelers that truly sets us apart from the rest. Again, we do appreciate your patronage and time in providing us with your insight. We're glad to hear that you would return to our Anaheim hotel!

Best Regards,
Beckley Van Cleave, General Manager
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449 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 7, 2013

Having stayed here every year for 6 years with a group of 9, we look forward to the cozy restaurant and bar, friendly staff and good menu. Unfortunately Marriott has chosen to close for remodeling which forces their long time staff to find other work. The restaurant has been replaced witrh cold counter service serving a very limited menu on plastic plates and beverages in plastic cups. The staff has been reduced to three. Lunch and foom service has been abandoned. Dinner is served in the same style but only a limited lunch menu is offered. If this isn't bad enough they installed a (suposedley) high tech oven in which everything is cooked that makes a raquet heard trhroughout the lobby and dining area. Of course the room rates continue to climb. If you want service this is no longer a great hotel.

Room Tip: Choose a different hotel. Let me know!
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  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, March 25, 2013
Dear wilsonnyc,

We apologize for the inconveniences that you experienced. Please know that as of mid-January our renovations to our lobby and restaurant have been completed. We are very excited about our new transformations and hope you will return to enjoy an improved experience at our hotel, including our restaurant, The Bistro. Our staff would appreciate the opportunity to have you back as our guest to enjoy all of our new upgrades and amazing changes!

Best Regards,
Beckley Van Cleave, General Manager
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Braintree, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 24, 2013

We stayed here one night in February. The staff was great, the room was clean and comfortable. The location was fantastic. We spent the entire day at the parks, and were able to park our car at the hotel early in the day and take the ART system which is located adjacent to this hotel. Great location for seeing Disneyland/California Adventure!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, March 1, 2013
Dear Mary_Anne1223,

Our entire staff thanks you for the 5 star rating and review on our Anaheim hotel! We are extremely pleased to hear of your comfort in our clean accommodations. Also, thank you for mentioning our fantastic location! We are, indeed, so very close to all of the excitement at the nearby attractions. Thank you for choosing to bring your family to experience our hotel. We look forward to your next visit to California.

Best,
Beckley Van Cleave, General Manager
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Austin, TX
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 18, 2013

We were very pleased with our stay at the Courtyard in Disneyland. Clean and nicely renovated property. Very close to Disneyland with the ART bus system located at the adjacent Marriott. We would have preferred if the bus dropped right at the hotel, but the short walk wasn't too bad. Our room was comfortable and quiet and well appointed. The front desk staff were friendly although I had one who wasn't all that helpful.

The lobby was nice and the restaurant was pretty typical of the Courtyard's across the country.

The rate was very reasonable for a property near Disneyland.

We wish Courtyard's had rooms service, but of course they don't. Also, the movies all were around $16 which was clearly ridiculous.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, February 21, 2013
Dear Binaustin,

All of us here at the Courtyard by Marriott Anaheim at Disneyland Resort are delighted to learn that you were very pleased with your stay here. We appreciate you taking the time to share how much you enjoyed our comfortable, quiet and well appointed accommodations. Although, we are pleased that you had an overall impressive stay, it is a disappointment to hear that we missed our mark at consistently delivering superior service throughout your stay. Please accept our apology and know that we have immediately addressed this with our staff. Again, thank you for choosing to stay with us and for completing the review. It would be a pleasure to welcome you back to California on your next visit!

Best Regards,
Beckley Van Cleave, General Manager
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Clifton, New Jersey
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 30, 2013

Stayed at this hotel from Jan 20-28. The front desk staff was very professional. The maid service was excellent. The room was nice as well. The only thing that I did not like was the elevator. That elevator had to be the slowest one west of the Mississippi. Besides that, the area is great for business, family and weekend getaways.

Room Tip: Try to get a corner room, its slightly bigger.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, February 1, 2013
Dear njdrum,

It's always a thrill for us to receive such positive feedback from a Marriott Rewards Member! Thank you for taking the time to provide us with the details of your recent experience at our hotel. Please know that we have followed up on your comment in regard to our elevator. Your insight assists us in our continuous efforts to monitor and improve our services. We definitely have to agree with you; our area is great for business, family and weekend getaways! It will be a great pleasure to have you as our loyal guest and we look forward to accommodating you again soon.

Best Regards,
Beckley Van Cleave, General Manager
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Camerano, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 29, 2013

I was there for the Namm Show, the most important international Fair of Musical Instrument.
Great Hotel, one of the best in Anaheim, near the Convention Centre (just few steps from the entrance) near Disneyland (if you have 1 or 2 days off)...so...what you needs more?

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, February 1, 2013
Dear Giorgio P,

We are ecstatic to be named the best accommodations in Anaheim! Thank you for choosing to stay with us during your visit for the Namm Show. All of your gracious compliments are certainly appreciated by our entire staff. We take pride in providing a quality experience for all of our guests and are thrilled to hear that's exactly what you enjoyed! Again, thank you for taking the time to give us your valuable feedback. We can't wait to welcome you back soon!

Sincerely,
Beckley Van Cleave, General Manager
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Parker, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 23, 2013

My wife and I stayed at the Courtyard by Marriot in Anaheim this past July 2012. Through research we found it to be the most reasonably priced hotel in the area. The rooms and common areas were exceptionally clean. The staff at all levels from desk to service were professional and friendly. The pool and sauna were a great treat as it was very hot when we were there and it is shaded nicely with trees.
Disneyland is located about four blocks from the hotel If you want to walk or you can or take the free shuttle located in there affiliate hotel next door. The hotel did provide bar and dining services, but the cost is a set price. Arrange that service in a package deal when you book the reservation or you can buy daily, but its a little expensive.
There are many restaurant very close to this location. The closer you get to Disneyland the more expensive the menu costs were. We had rented a car from the airport and were able to travel around looking for dining. The front desk staff also gave us some great tips and there favorites for dining in the area.

Room Tip: The one suggestion I would make is to try to reserve a top level room ahead of time if possible. We...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard Anaheim Resort/Convention Center, responded to this review, January 28, 2013
Dear Randall F,

We appreciate you sharing with other travelers that, after thorough research, you found our Anaheim hotel to be the most reasonable priced hotel in the area. Thank you for staying with us this past July. Your great compliments on our exceptional customer service level have been shared with our staff and are greatly appreciated. Our top priority is our guests, and we truly enjoy assisting in any way we can to ensure your comfort throughout your entire stay; it's the Marriott way. Once again, thank you for your rating and review. We look forward to having you as our loyal guest on your future visits to Anaheim.

Sincerely,
Mitch Healy, General Manager
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Additional Information about Courtyard Anaheim Resort/Convention Center

Address: 2045 South Harbor Blvd, Anaheim, CA 92802 (Formerly Courtyard by Marriott Anaheim at Disneyland Resort)
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Wheelchair access
Hotel Style:
#7 Green Hotel in Anaheim
#13 Business Hotel in Anaheim
#26 Romantic Hotel in Anaheim
#40 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Anaheim Resort/Convention Center 3*
Number of rooms: 153
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Also Known As:
Courtyard By Marriott Anaheim At Disneyland Hotel Anaheim
Courtyard Anaheim At Disneyland Hotel
Anaheim Courtyard
Anaheim Marriott

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